Reviews for Summerwood #1832

I would like to acknowledge Mr. Winfield store mgr, Addison and Kat at customer service who have all gone above and beyond to rectify a problem that I had with the return of an item . They all were very patient with me and kind . Great customer service. What a great manager to work for. Mr. Winfield

Only on 1 or 2 isolated occasions have we ever encountered a rude or unhelpful employee. I’ve been to all the surrounding locations as well as in other states & Summerwood is the favorite!

Besides the cashiers. The customer service was horrible.

Shout out to Shanelle for great customer service and Javier Zack - store manager for making sure we walked out happy!

Fred was very helpful in assisting me, as I am a senior(70 yrs old). who needed help putting the items in my vehicle.

Each time I have visited the store, the employees are all very friendly and helpful. The store is very clean and organized. Products are easy to find and if not, the friendly, courteous employees are always there to assist.

Very helpful and knowledgeable

Awesome customer service from Cashier Katarina

Tina was very helpful and knowledgeable

What an awesome young lady, GREAT EMPLOYEE, our experience was without a concern or worry,, thank you JENNIA

Everyone was nice and helpful!

Zach was the most polite and helpful person I have ever encountered at Home Depot. He exemplifies what customer service should be in any customer service company. My visit to the store was on 218/2024, if there are more than one Zach. This individual should be running a home depot or several home depots.

When I walked in and stood in line, both register employees were talking to each other and not paying attention to the customers. After a minute, I had to clear my throat loudly to get their attention. They finally looked up and had me come to the register. As I approached the register, the black female very rudely whispered to herself about me clearing my throat. Both employees had an attitude. I whispered to myself "attitude". The female employee very rudely asked me "What did you say". Customer Service is about de-escalating disagreements. These employees obviously were more interested in their conversation than helping employees.

Customer services in this store is always great. Even tho I have a Home Depot store 4 min away from my house, I choose to drive to this location because of the good service they give to their customers.

I've been to this location multiple times and somehow it always gets worse. Last time their curbside associate broke one of my items. This time the man at the paint counter told us to 'look with our eyeballs' when we asked for his suggestion as a supposed expert. Absolutely the worst customer service I've ever experienced.

If you want great assistance go to Katarina or Twana. Great workers and they go over and beyond.

Zach was very helpful and Desiree was very friendly and did great

Desiree was very friendly and fast

Desiree was very helpful

Desiree was very helpful

Desiree was very helpful

Desiree helped me complete my shopping with ease.

I really love the gift sets they have for man

Desiree helped me out, and was great! Will be back

Nathan Rodriguez and Desiree were awesome today! Made me experience great!

desiree was cery nice

Desiree was very friendly & helpful

Desiree was very helpful

Desiree was friendly and very helpful!!

Desiree was awesome! Very great