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Filter Reviews By:Rating, Profile, Gender, Age (317)
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Showing 1-30 of 317 reviews
Jan 21, 2021
The store is pretty clean, and for the most part, the associates are friendly. On more than a few...
The store is pretty clean, and for the most part, the associates are friendly. On more than a few occasions I have come to this location and they didn't have the items I needed in stock. Very frustrating!
by
Verified Purchase
Jan 13, 2021
MY HOME DEPOT IS BAYTOWN TEXAS AND I WOULD LIKE VERY MUCH THAT WAS ON ALL MY HOME DEPOT BILLS ETC...
MY HOME DEPOT IS BAYTOWN TEXAS AND I WOULD LIKE VERY MUCH THAT WAS ON ALL MY HOME DEPOT BILLS ETC..
I DO NOT KNOW ANBYTHING ABOUT THE SUMMEVILLE HOME DEPOT
BUT I WOULD RECOMMAND THE HOME DEPOT IN BAYTOWN TEXAS
by
Verified Purchase
Dec 12, 2020
Home Depot always carry great products at great price, shopping in the Summerwood store is puttin...
Home Depot always carry great products at great price, shopping in the Summerwood store is putting you sanity at risk, most of the employees are rude, unhelpful and do not know what the concept of customer service is about. Maybe management does not care!
by
Verified Purchase
Dec 6, 2020
I didn't know how to receive my money from cash app and ms keara st the summerwood store she help...
I didn't know how to receive my money from cash app and ms keara st the summerwood store she help me out thank you so much
Thank You Ms Keara
by
Verified Purchase
Recommended
Nov 12, 2020
I was not able to identify easily the item I was looking for. An associate pointed me in the dire...
I was not able to identify easily the item I was looking for. An associate pointed me in the direction of some cheaper options, not actually verifying what I was looking for. I had to ask another associate for help, he redirected me to a floor associate who located the item. It turns out it was located in a "cage". Self-checkout associate retrieved the item for me and didn't help me with obtaining the item protection I inquired to purchase in addition to the item. I had to call and speak to a manager to find out how to get the protection, inconveniently requiring me to return to the store for purchase.
by
Verified Purchase
Oct 30, 2020
Mr Charlie and Alexycia are extremely helpful!
Mr Charlie and Alexycia are extremely helpful!
by
Verified Purchase
Recommended
Oct 28, 2020
Bring your patience along, you will need it.
Bring your patience along, you will need it.
by
Verified Purchase
Recommended
Oct 18, 2020
Customer service is horrible!!!!!
Customer service is horrible!!!!!
by
Verified Purchase
Oct 17, 2020
I have had horrible dealings at this location and would recommend you take your money and busines...
I have had horrible dealings at this location and would recommend you take your money and business elsewhere.
by
Verified Purchase
Oct 10, 2020
I went to the store today and did a return. Luis M from customer service did an amazing job in re...
I went to the store today and did a return. Luis M from customer service did an amazing job in returning my items. He even guide me correctly to the product I was looking for. Which I was very pleased. In overall, I would definitely shop again there and encourage everyone to go!
by
Verified Purchase
Recommended
1 found this review helpful
Oct 9, 2020
The store was clean and organized. The service desk employees are very helpful especially Mitchel...
The store was clean and organized. The service desk employees are very helpful especially Mitchell and Jose. Certain order pullers could use a little more training. But overall fantastic.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 7, 2020
Store was clean and getting assistance was very easy when I ask for it. Store associates were ver...
Store was clean and getting assistance was very easy when I ask for it. Store associates were very friendly too. I am very satisfied with this store.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 7, 2020
Store was very clean and covid rules where very helpful during these hard times. Every associate ...
Store was very clean and covid rules where very helpful during these hard times. Every associate I met was very nice to me.
by
Verified Purchase
Recommended
Oct 5, 2020
Alexycia was an excellent cashier. Friendly , knowledgeable, fast, over all her personality was ...
Alexycia was an excellent cashier. Friendly , knowledgeable, fast, over all her personality was very sweet and it was a pleasure to have her help me checkout.
by
Verified Purchase
Recommended
Sep 27, 2020
This is the great location to shop, get assistance and be surrounded by great staff. I enjoy my ...
This is the great location to shop, get assistance and be surrounded by great staff. I enjoy my shopping experience here everytime!
by
Verified Purchase
Recommended
Sep 20, 2020
Great Home Depot, love the store and all the employees are extremely helpful
Great Home Depot, love the store and all the employees are extremely helpful
by
Verified Purchase
Recommended
Sep 7, 2020
I just don’t think it’s fair to have product on the floor and have it priced and not allow someon...
I just don’t think it’s fair to have product on the floor and have it priced and not allow someone to buy it. It’s been a bad year and everyone could use a break every now and then. To have the rug yanked out from under you is just a bad feeling.
The store had 24 boxes of tile marked 1 cent per square ft but would not sell it to me. Manager refused.
by
Verified Purchase
Sep 7, 2020
VERY HELPFULL STAFF.
VERY HELPFULL STAFF.
by
Verified Purchase
Recommended
Aug 22, 2020
The associate at the lumber register is always extremely helpful and ready to serve her customers...
The associate at the lumber register is always extremely helpful and ready to serve her customers! She made me feel very welcome and I was very satisfied with her service. I will definitely shop here more often
by
Verified Purchase
Recommended
Aug 1, 2020
Customer Service at the guest service was horrible. They direct you to self check out , which i o...
Customer Service at the guest service was horrible. They direct you to self check out , which i observed was not being cleaned after each customer usage. Went to customer service and was ignored , I only had two item no contact had to be made. This rep talked to other coworkers while i stood there instead of solving the problem. Even making a statement " Oh he don't wanna touch anything " . And she was absolutely correct due to COVID concerns. Called the MOD and advised her of the situation , never have had a problem with no store respecting the safety concerns or cleaniness until this evening.
by
Verified Purchase
1 found this review helpful
Jun 11, 2020
A GREAT PLACE TO SHOP!
A GREAT PLACE TO SHOP!
by
Verified Purchase
Recommended
May 24, 2020
Very friendly associates throughout the store, helpful in guiding you to the products you’re shop...
Very friendly associates throughout the store, helpful in guiding you to the products you’re shopping for.
by
Verified Purchase
Recommended
May 21, 2020
CASHIER WAS VERY RUDE. ACTED AS IF WE WERE BOTHERING HER. SAD, BECAUSE WE ARE A COMMERCIAL CUST...
CASHIER WAS VERY RUDE. ACTED AS IF WE WERE BOTHERING HER. SAD, BECAUSE WE ARE A COMMERCIAL CUSTOMER.
by
Verified Purchase
May 18, 2020
The employees need to work on good customer service and not have an attitude like customers owe t...
The employees need to work on good customer service and not have an attitude like customers owe them for their service. It's the other way around.
by
Verified Purchase
May 12, 2020
Great fast service
Great fast service
by
Verified Purchase
Recommended
Apr 29, 2020
Store was clean and maintained. The staff was friendly and product knowledgeable.
Store was clean and maintained. The staff was friendly and product knowledgeable.
by
Verified Purchase
Recommended
Apr 26, 2020
great job in store organized and clean
great job in store organized and clean
by
Verified Purchase
Recommended
Mar 24, 2020
Great customer service
Great customer service
by
Verified Purchase
Recommended
Mar 16, 2020
Jacob Craig helped me out with the checkout! He deserves a raise.
Jacob Craig helped me out with the checkout! He deserves a raise.