#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(207)798-6402
Tool & Truck Rental(207)798-6408
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
154 Topsham Fair Mall Rd
Topsham, ME 04086
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Customer Store Reviews

  • 4.7 out of 321 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (321)
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Showing 1-30 of 321 reviews
Super Employee
Bill Roberts was my clerk and did a super job, through check out. He knows his stuff!!!!
by
    Very helpful
    Mike helped me to figure out if I needed a new garage door opener or just a battery. He changed the battery for me and was just kind and very helpful.
    by
      • Recommended
      Great People make a Great Store
      Whether it's a big project or a quick pickup, the store personnel in Topsham are always friendly and eager to help. I am old and falling apart, hence, I really appreciate not having to walk all over the place trying to find something or someone to help.
      by
        • Recommended
        Nice people
        Eager to help and respectful
        by
          • Recommended
          Doris Can Take A Joke
          I had about 40 small items to return after a renovation project. As Doris was finishing up and placing my returns in the sorting barrels, I joked: “I’ve changed my mind, I’d like to use my items on my next project. Can I get those back?” She chuckled, hit enter, and my return got declined. She was sure I jinxed the process. She worked hard to find the source and with some help, and a lot of undeserved kindness, they found a solution and I was taken care of. Doris is the right kind of person to have in customer service. Thank you for a great return experience.
          by
            • Recommended
            Pleasant people.
            The employees were very pleasant and quite helpful. Knowing details that make my shopping a successful trip.
            by
              • Recommended
              Pro desk
              Sheri at the pro desk is an amazing employee and always goes above and beyond just like all the other staff members behind that pro desk
              by
                • Recommended
                Just what you need, just where you need it
                When I moved to Topsham, I never would have guessed how often I go to “The Depot” A great resource!
                by
                  • Recommended
                  Friendly and knowledgeable employees
                  Love the Ryobi tools just bought some new ones can't wait to use them.
                  by
                    • Recommended
                    Great Employees Poor Managemnet
                    The employees are excellent but stay away from the Manager who goes by the name of "Mel". She will insult you, she doesn't know what she is doing and is unprofessional
                    by
                      Quality caring service
                      My elderly neighbor had his fridge go on the blink, he was rattled that the food was spoiled & that he would have to search for a new one. The appliance specialist at the Topsham ME store ( Terri Chase) was sympathetic and patient and dealt with our situation like a pro.! We ultimately got squared away with the new fridge that would fit the precise dimensions needed and my neighbor was thrilled that it was that easy. ( thanks Terri!)
                      by
                        • Recommended
                        It's a Home Depot
                        Great store. Nice folks. Will be back.
                        by
                          • Recommended
                          1 found this review helpful
                          Topsham home Depot is a wonderful place to shop!
                          This is just a general store acknowledgement, Topsham and Augusta Maine Home Depot stores are a great place to get all your needs and the employees are great! Always helpful and courteous!
                          by
                            • Recommended
                            Best kitchen design award and great customer service!
                            I’m very confident in everything I selected for my new kitchen given all the guidance and expertise of Ann Elsea. She is the best!!! Knowledge, fun to work with, great ideas and exceptional customer service. I had outstanding customer service!
                            by
                              • Recommended
                              Helpful, cheerful, kind and knowledgeable employees!
                              The employees in this store were so good to us one cold April night when it was 47 degrees and pouring rain! They helped us find and purchase our organic potting soil, then loaded the product on the pallet into our truck! Great service!
                              by
                                • Recommended
                                Great
                                Yaaaaasss u guys rack knomsayin
                                by
                                  • Recommended
                                  Can't live without it
                                  How could we live without our Topsham Home Depot. Whether I need a light bulb or a washing machine, I head over to Topsham Home Depot for good service and good products.
                                  by
                                    • Recommended
                                    Best in store visit ever
                                    Best improvement shopping visit I've experienced in a super long time! Every person (employee) I encountered was excellent! Personable, upbeat, helpful and knowledgeable! 5 star plus
                                    by
                                      • Recommended
                                      Great Location
                                      Bill is always extremely helpful!
                                      by
                                        electrical dept sucks
                                        the people working in the electrical dept are horrible
                                        by
                                          Customer Service
                                          Bill is great! He does it all and is extremely helpful. Thanks Bill!
                                          by
                                            • Recommended
                                            Wonderful knowledgable personnel
                                            Ellen in kitchen design was extremely knowledgeable and had the patience of a saint in working with me. She guided me in selecting products I might want to consider within my budget., and I am very happy with my choices.
                                            by
                                              • Recommended
                                              Flooring Department is great!
                                              The worker in the flooring department, Skip, was incredibly helpful, kind, and patient. He knew exactly what he was doing, caught any and all errors in paperwork, and assisted me in finding the carpet I needed. When I came back to the store after deciding, he took it upon himself to help me get a new Home Depot card and ensure I got the best deals possible. This is the kind of employee that deserves recognition for great customer service and representing the company in the best ways possible.
                                              by
                                                • Recommended
                                                This store is the best
                                                They go over and above esp for handicapped people
                                                by
                                                  • Recommended
                                                  Amazing employee
                                                  Your employees were very creative and helpful when I presented my problem. Very kind and caring.
                                                  by
                                                    • Recommended
                                                    Pretty well stocked by a friendly staff.
                                                    I only picked up some small hardware items today, but also shopped for some items for the next building project. Everything was clearly priced and will be readily available when the time comes.
                                                    by
                                                      • Recommended
                                                      Very friendly and fast refund procedd
                                                      Zeyna handle refund very quickly with additional friendly banter.
                                                      by
                                                        • Recommended
                                                        Excellent Store. Staffed Well. Very Helpful employees
                                                        Heather and George so helpful. Always plenty of willing and able employees to assist you. Well done at the Topsham store!
                                                        by
                                                          • Recommended
                                                          Helpful at Self Checkout!
                                                          I thought the self checkout kiosk was not working. But it was me! ... the sales woman was very helpful and explained why the product called for assistance.
                                                          by
                                                            • Recommended
                                                            BEST STORE IN THE BUSINESS
                                                            The customer service at Topsham mall is beyond exceptional! Always courteous, knowledgeable and extremely helpful with all my projects! Friendly and always willing to help with advise. I love this store ♥️
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 321 reviews

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