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Filter Reviews By:Rating, Profile, Gender, Age (431)
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Showing 1-30 of 431 reviews
Jan 9, 2021
Store is clean and they customer reps are very friendly and always ready to assist you!!
Store is clean and they customer reps are very friendly and always ready to assist you!!
by
Verified Purchase
Recommended
Jan 2, 2021
Good store, easy access, fully stocked, employees are helpful.
Good store, easy access, fully stocked, employees are helpful.
by
Verified Purchase
Recommended
Jan 1, 2021
Great crew especially the guys helping to load contractor supplies. Totally went out of their way...
Great crew especially the guys helping to load contractor supplies. Totally went out of their way to help me.
by
Verified Purchase
Recommended
Dec 29, 2020
The employees at this store are generally very helpful and polite. When they learn your face, fro...
The employees at this store are generally very helpful and polite. When they learn your face, from so many visits, they'll smile and just engage you as a "cousin" or close relative. It's a nice feeling, especially when they encounter so many people on a day to day basis that they remember you. Many of the employees remember you, not just a couple. Those small interactions make you feel very welcome and comfortable here. It is absolutely the people that make companies, because customers often come back or don't come back because of the employees. I'll say this, I recently went to a competitor, because HD did not have the particular piece I was looking for; so at the check out, the cashier was very dry and distant. So much so, I plainly asked her if she was ok. She replied, "Oh, I just have a headache". I said, "Ok" and thought to myself, "You don't need to be on the register today". All that to say, I feel right at "Home" with Home Depot.
by
Verified Purchase
Recommended
Nov 10, 2020
great experience and wonderful people
great experience and wonderful people
by
Recommended
Oct 14, 2020
Very friendly and helpful staff. I travel out of my way to shop at this location because of the s...
Very friendly and helpful staff. I travel out of my way to shop at this location because of the staff and the helpfulness of them.
by
Verified Purchase
Recommended
Oct 13, 2020
Everyone was helpful when we asked for an unusual item. We came away with a very positive attitud...
Everyone was helpful when we asked for an unusual item. We came away with a very positive attitude about your employees!
by
Verified Purchase
Recommended
Oct 9, 2020
Associates were very helpful. Required assistance to get a grill down from the racks. However, ...
Associates were very helpful. Required assistance to get a grill down from the racks. However, don't believe the website about $50 instant savings for purchasing the Masterbuilt 560 smoker and cover. The cash registers are ignorant of this misleading information posted on the website.
by
Verified Purchase
Recommended
Oct 3, 2020
Only go during the day when they have staff worth a dang. Not one evening have I been when there ...
Only go during the day when they have staff worth a dang. Not one evening have I been when there was anyone helpful at all. Evenings equal lazy with a capital L.
by
Verified Purchase
Recommended
Sep 21, 2020
I made an online order and received an e-mail notification that my order was ready. After a 35 mi...
I made an online order and received an e-mail notification that my order was ready. After a 35 mile drive to the store I find that the item was substituted with a similar item. If I had wanted the other item I would have ordered it. Very poor practice.
by
Verified Purchase
Aug 18, 2020
Good, clean store. Friendly and hard working staff.
Good, clean store. Friendly and hard working staff.
by
Verified Purchase
Recommended
Aug 4, 2020
very clean store every thing went great until nickname fix the problem
very clean store every thing went great until nickname fix the problem
by
Verified Purchase
Recommended
May 21, 2020
Store was very clean, employees are always professional and helpful. Needed help in the flooring ...
Store was very clean, employees are always professional and helpful. Needed help in the flooring section and was taken care of quickly. Employees were wearing mask and store wasn't over crowded.
by
Verified Purchase
Recommended
May 1, 2020
Rude people, go follow someone else instead of someone who spends a lot of money here and never s...
Rude people, go follow someone else instead of someone who spends a lot of money here and never stole a thing
by
Verified Purchase
Apr 17, 2020
Do not do online ordering. They will scr I ew it up
Do not do online ordering. They will scr I ew it up
by
Verified Purchase
Apr 8, 2020
Do not waste your time ordering on-line they do not pull the items until you arrive at the store ...
Do not waste your time ordering on-line they do not pull the items until you arrive at the store even though you will receive numerous text messages stating the items are ready for pick up. They did not even have enough of the item I ordered to fill my order.
by
Verified Purchase
Apr 1, 2020
Very clean and nice people in the store too help you when you need it.
Very clean and nice people in the store too help you when you need it.
by
Verified Purchase
Recommended
Mar 31, 2020
Great store and friendly staff. The young lady (Stacy) in appliances was able to handle everythin...
Great store and friendly staff. The young lady (Stacy) in appliances was able to handle everything I needed. Thanks again for all your help.
by
Verified Purchase
Recommended
Mar 18, 2020
Dave in plumbing went above and beyond the call of duty to help with my shower repair. He knew ex...
Dave in plumbing went above and beyond the call of duty to help with my shower repair. He knew exactly what I needed and took the time to help me to make sure I knew exactly what to do.
by
Verified Purchase
Recommended
Mar 10, 2020
Awesome Staff at Shreveport Pines Rd. Home Depot! My husband and I were in the Shreveport West Ho...
Awesome Staff at Shreveport Pines Rd. Home Depot!
My husband and I were in the Shreveport West Home Depot store today. We are from Longview but what we were looking for was in the Shreveport store. We were greeted by a young woman in the Home and Garden center who was very helpful. We needed the Sierra RumbleStone 10-1/2” x 7” stone. The store had 59 but online they showed 200+. It was determined this must be a data entry problem. I wish I got the young woman’s name but when she couldn’t help us, she called for another associate to help. Fed was his name. What a blessing he was. While he and the young woman didn’t find the extra stone we needed, this guy went above and beyond customer service expectations. We were buying about 255 Rumblestones (two other sizes were bought) and Fred helped us stack on flats, he shrink wrapped the flats and loaded with his forklift onto our trailer and truck bed. The whole time Fred had a smile and you could tell it was genuine. He truly enjoyed his job and owned it. You would have thought he was the owner of Home Depot they way he took charge and was interested in making the customer happy. Home Depot, you have a treasure in this employee. We will be back! Terry and Diana
by
Verified Purchase
Recommended
Mar 5, 2020
This store and its associates are awesome they're always willing to help and don't ignore you.
This store and its associates are awesome they're always willing to help and don't ignore you.
by
Verified Purchase
Recommended
Feb 29, 2020
Great location with great products and great staff.
Great location with great products and great staff.
by
Verified Purchase
Recommended
Feb 13, 2020
The store is always clean and employees now where things are and are willing to help
The store is always clean and employees now where things are and are willing to help
by
Verified Purchase
Recommended
Jan 15, 2020
Store always clean. Staff very friendly
Store always clean. Staff very friendly
by
Verified Purchase
Recommended
Nov 12, 2019
I’m disabled & I received the Best Help! That anyone could ever ask for, by helping me to find ev...
I’m disabled & I received the Best Help! That anyone could ever ask for, by helping me to find everything on a shopping list! The Worker “Gabriel” was so very Kind & Helpful Too Me!
by
Verified Purchase
Recommended
Nov 3, 2019
Here is a store that is friendly and helpful. The employees appear happy to be there, there is p...
Here is a store that is friendly and helpful. The employees appear happy to be there, there is plenty of lighting, and you can spend hours there looking around or getting ideas for your next project.
by
Verified Purchase
Recommended
Oct 17, 2019
I found the products I was lokking for. Store clean. Associates were very friendly and helpful i...
I found the products I was lokking for. Store clean. Associates were very friendly and helpful included the greeter at the door.
by
Verified Purchase
Recommended
Oct 4, 2019
Good customer service
Good customer service
by
Verified Purchase
Recommended
Aug 29, 2019
Home Depot , Store 381 is the best store in Shreveport/ Bossier. Everybody was so friendly and he...
Home Depot , Store 381 is the best store in Shreveport/ Bossier. Everybody was so friendly and helpful . Marsadis gave me the best experience by communicating.
by
Verified Purchase
Recommended
Jul 21, 2019
Never have a problem finding what I need. I'm usually in and out in no time.
Never have a problem finding what I need. I'm usually in and out in no time.