#1 Home Improvement Retailer

Customer Store Reviews

  • 4.6 out of 593 reviews
91%Of Customers
Recommend This Store
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Showing 1-30 of 593 reviews
Amazing Customer Service!
I had a large order of big and heavy items. Didn’t know what wait time there would be for an online pick up order made while in the store. As I needed to make sure I had a helper with a truck to transport it and was given a small slot of time of assistance. Causing it to be short notice and required a short amount of time to have this help. Time in Customer Service saved the day. Helped me understand online pick up orders, the usual timeframe to allow for pick up. He quickly got the order to make a pick ticket, had all my order (2 exterior prehing doors, 4- 8’ pieces of trim and a kitchen sink!) gathered and ready for loading in about 15 minutes. Knowing I was short on time for help with a truck, he made my order and pick up quick, easy. Also, was great to communicate with. I would definitely recommend this location and if you have the pleasure of working with Tim, you not be disappointed. All the other employees were available, friendly, knowledgeable and quick to help. But if you see Tim, tell him he’s amazing!
by
    • Recommended
    Customer Service
    The guys you have pulling orders and loading customers orders work hard and they are polite and have a great attitude, very refreshing 👍 Thank you
    by
      • Recommended
      Exceptional Customer Service
      Its employees like Audra H. who make this Home Depot a great place to shop and do business. Courteous, professional, helpful with a smile, she goes above and beyond what the average employee would do to make her customers happy and productive.
      by
        • Recommended
        Found exactly what I wanted, pavers, and sod
        Found exactly what I wanted, pavers and sod, in and out quickly!
        by
          • Recommended
          excellent service
          Chad in Appliances was amazing and helped us find everything and a was knowledgable also
          by
            • Recommended
            Great salesperson
            I am glad I stop at this home depot store
            by
              • Recommended
              Friendly Employees
              The #4406 HD employees are friendly, but sometimes no loader, or have to wait for too long.
              by
                • Recommended
                Customer Service?
                Poor at best…more customers acknowledged me that actual employees and cashier knowledge and respect for customer was close to non existent unless you wish to be belittled.
                by
                  Staff was friendly and helpful
                  Great experience spending a lot of money.
                  by
                    • Recommended
                    Amazing customer service with attention to detail!
                    The staff was so helping and understanding of unknown and unfamiliar terminology in the process of my new project. They walked me through all the necessities that came with my project and offered suggestions for a better outcome. I came out feeling very happy with my purchase and had a total ease of mind.
                    by
                      Great service and great products
                      Ryobi products make it easy to get the job done
                      by
                        • Recommended
                        Not veteran friendly
                        The rental van was once again parked in the veteran parking spot and remained there for the entire day.
                        by
                          • Recommended
                          Customer service
                          I rarely take the time for a review anywhere, unless it is extremely important to do so, whether good or bad. It is my privilege to take the time to thank the staff of employees I encountered with today’s shopping visit. ALL personnel I had contact with were not only friendly and courteous, but were also knowledgeable and very helpful. Intuitively taking initiative in asking me what I was looking for and needed, then taking the extra effort to voluntarily assist me finding the products. Next time I will take photos to ensure those deserving extra credit, will receive the special recognition they warmly deserve. Thank you Home Depot West Valley Employees.
                          by
                            • Recommended
                            Exceptional Associate
                            Joshua at the West valley store was very helpful. My husband and I were trying to lift a heavy object into our cart and he approached us without asking and help us. He also made sure that when we checked out that there was an associate at the doors so they could help load our items.
                            by
                              • Recommended
                              Difficult to get assistance.
                              Had talked with 4 associates to try and get a quick question answered. The first 3 were put out and didn't want to help. The 4th one was great though. The store itself is great minus the customer service.
                              by
                                The Associates Make Your Visit Awesome!
                                The staff at this location is always eager to please. The bend over backward to make your experience unforgettable. The store is well-kept and very clean. This is my go-to store when I need home improvement items!
                                by
                                  • Recommended
                                  Avoid the paint department
                                  Used to be a skilled crew in there, they have all moved on and unless your needs are simple, I'd suggest going to a different store for paint related supplies.
                                  by
                                    Great Service at the paint department!
                                    The man working the paint station was very helpful and provided excellent customer service:)
                                    by
                                      • Recommended
                                      Plexiglass sheets.
                                      Okay I bought today the .093"×36"×48" Clear Acrylic Sheet.Flexible is what I was expecting, nope cracked it first hole drilled. And then later smacked on accident by my car door, well it took off a big old chunk. Yup just saying.
                                      by
                                        Excellent products
                                        The tool warranty has been excellent in the past, and I believe that will continue in the future.
                                        by
                                          • Recommended
                                          Wonderful Store & great service!
                                          This month may be about $500
                                          by
                                            • Recommended
                                            Everything I need for every project.
                                            I've been updating our home. In the last year we've replaced carpeting, flooring for the washroom and kitchen. Sheetrock, electrical, plumbing, canister lighting, bathtub refinishing and paint. Thank you home Depot.
                                            by
                                              • Recommended
                                              Great Service
                                              The employees in the paint department were helpful and courteous.
                                              by
                                                • Recommended
                                                Chris Lynch an employee
                                                You need more men and women like Chris .
                                                by
                                                  • Recommended
                                                  Oryan Flores OMF44L8 store employee
                                                  Was very helpful through whole process of selecting products. Was also self conscious of my significant other getting frustrated due to discontinued items an suggestive sales to her made the sale!
                                                  by
                                                    • Recommended
                                                    Custom Remodel
                                                    Home Depot has gone above an beyond with help on my remodel, even when I choose the wrong color blinds!! The custom department has helped me every step of the way with my year long project.
                                                    by
                                                      • Recommended
                                                      Great service
                                                      Flooring dept was so helpful
                                                      by
                                                        • Recommended
                                                        selection of products above average for a little store.
                                                        GET RID OF SELF-CHECKOUT !
                                                        by
                                                          • Recommended
                                                          Miss-labelled lumber
                                                          I bought a 2'x4'x1/8" tempered hardboard but the price sticker on the board was listed for a 4'x8'x1/8" tempered hardboard. The price I paid and the sales receipt was for the larger board. When I tried to point this out to the cashier she told me I must have been looking at another item and that the price I paid was correct. I got cheated at this store again. I don't know why I continue to go back.
                                                          by
                                                          • DIY
                                                          Great customer service
                                                          Great prices good deal
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 593 reviews

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