#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(626)293-7420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 9:00pm
Curbside: 09:00am - 6:00pm
Location
500 S Marengo Ave
Alhambra, CA 91803
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Customer Store Reviews

  • 4.5 out of 571 reviews
88%Of Customers
Recommend This Store
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Showing 1-30 of 571 reviews
Great customer service
Jesse in flooring was so helpful and helped me find the product I was looking for and also helped me load the product onto my cart
by
    • Recommended
    Cameron in the lumber department was very helpful and went above and beyond to help me. I needed ...
    Cameron in the lumber department was very helpful and went above and beyond to help me. I needed to get some quarter round for a flooring project and had no idea what I was doing. Cameron was kind enough to help me out and even tried to call another store to see if they had what I needed. The other store never gave us an answer since we seemed to be in phone loop so I decided to get something similar that was in stock. Thank you Cameron for all your help.
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    I like shopping for my home improvement items in this store, from getting a good parking space to...
    I like shopping for my home improvement items in this store, from getting a good parking space to finding the necessary items I need. To dealing with friendly, accomodating staff and going around the spacious clean store, it is always a smooth and easy transaction.
    by
    • Verified Purchase
    • Recommended
    The most comfortable home Depot than any other home Depot I had gone before
    The most comfortable home Depot than any other home Depot I had gone before
    by
    • Verified Purchase
    • Recommended
    For a change in this area, the store is well managed.
    For a change in this area, the store is well managed.
    by
    • Verified Purchase
    • Recommended
    Reasonable price. Very good
    Reasonable price. Very good
    by
    • Verified Purchase
    • Recommended
    Felt welcomed the moment I arrived Always find good quality products Good selection to choose fro...
    Felt welcomed the moment I arrived Always find good quality products Good selection to choose from no matter plants, ceiling fans or paint. If a project will take years to complete you can rely on the products you were using last year are there this year.
    by
    • Verified Purchase
    • Recommended
    This store had an excellent service!!
    This store had an excellent service!!
    by
    • Verified Purchase
    • Recommended
    Art in the plumbing department exemplifies quality customer service. He was knowledgeable, inform...
    Art in the plumbing department exemplifies quality customer service. He was knowledgeable, informational and got me all the right parts I needed to repair my water heater.
    by
    • Verified Purchase
    • Recommended
    Very well managed and personal know their store.
    Very well managed and personal know their store.
    by
    • Verified Purchase
    • Recommended
    The aisles keep getting packed with inventory and equipment. It is at a point of ridiculousness. ...
    The aisles keep getting packed with inventory and equipment. It is at a point of ridiculousness. Some aisles are so packed that a cart cannot go through it.
    by
    • Verified Purchase
    Great customer service from workers at all times, Mary K. and Michelle are great assets to the Ho...
    Great customer service from workers at all times, Mary K. and Michelle are great assets to the Home Depot Family.
    by
    • Verified Purchase
    • Recommended
    Stay is always helpful and friendly. Never had a bad experience here.
    Stay is always helpful and friendly. Never had a bad experience here.
    by
    • Verified Purchase
    • Recommended
    The service at this particular store is very poor. They take to long to help. Sometimes I have to...
    The service at this particular store is very poor. They take to long to help. Sometimes I have to walk out, because no one response when help is needed. I ho to the one in Cypress Park. They are a little better, but not by much.
    by
    • Verified Purchase
    This store needs to get its act together! Trying to track down an employee who is willing to hel...
    This store needs to get its act together! Trying to track down an employee who is willing to help the customer is almost impossible! It's extremely frustrating and not acceptable. This happens again and again. The manager needs to have a "Come to Jesus" meeting with the employees to explain what customer service means and why they have jobs.
    by
    • Verified Purchase
    Store employees were pleasant and helpful. The greeter helped clean the wet trolley (that had bee...
    Store employees were pleasant and helpful. The greeter helped clean the wet trolley (that had been outside) for us when we entered the store. Items were easy to find and prices reasonable. Check out lines moved quickly & Joanne the cashier helped us check out fast. A gentleman Home Depot associate in the parking lot helped us load the heavy water heater into our mini-van :-)
    by
    • Verified Purchase
    • Recommended
    This location has plenty of parking, is centrally located and it always has what I need. Everyone...
    This location has plenty of parking, is centrally located and it always has what I need. Everyone is friendly and helpful. Thank you for keeping the store clean and always well stocked.
    by
    • Verified Purchase
    • Recommended
    They open a new home depot in Pasadena is not to far from Alhambra, better service and more frien...
    They open a new home depot in Pasadena is not to far from Alhambra, better service and more friendly.
    by
    • Verified Purchase
    Associates very helpful
    Associates very helpful
    by
    • Verified Purchase
    • Recommended
    Cashier very nice under name Lidia. I feel very welcomed and she able to help my mom to help her ...
    Cashier very nice under name Lidia. I feel very welcomed and she able to help my mom to help her understand in Spanish. Very friendly.
    by
    • Verified Purchase
    • Recommended
    Great customer service. Thank you everyone for helping!
    Great customer service. Thank you everyone for helping!
    by
    • Verified Purchase
    • Recommended
    Berry clean ,professional services, and educated neat all edges personal..
    Berry clean ,professional services, and educated neat all edges personal..
    by
    • Verified Purchase
    • Recommended
    Find products with aid of the mployee.
    Find products with aid of the mployee.
    by
    • Verified Purchase
    • Recommended
    Clean Variety of plants Friendly staffs
    Clean Variety of plants Friendly staffs
    by
    • Verified Purchase
    • Recommended
    The location of the store is convenient and the cashiers are always friendly and helpful. However...
    The location of the store is convenient and the cashiers are always friendly and helpful. However, if you need technical assistance, i would caution your expectations. My advice is to prepare and educate yourself on your project prior to going to the store and know what you want. There are sales associates who will go out of their way but I’ve only encountered one or two in the many years I’ve visited this store. There is a new Home Depot in pasadena opening up soon. I will try that one.
    by
    • Verified Purchase
    It's a busy store, however, I had many good experiences from this specific store. Most recent one...
    It's a busy store, however, I had many good experiences from this specific store. Most recent one (on 02/24/2021) it was with Mr. Gus in garden tools. My weed Wacker broke down, Mr. Gus was willing to look at (however, I didn't have it with me) but he was trying to help me avoid having to spend a lot of money when the repair might be cheaper. NO, he did NOT loose the company any money, because I ended up buying the tool, AND now I know that the customer service (from this gentleman) is good and I am willing to go see him (that store) any time I need something.
    by
    • Verified Purchase
    • Recommended
    1.Yes. 2.yes 3.yes 4.Yes
    1.Yes. 2.yes 3.yes 4.Yes
    by
    • Verified Purchase
    • Recommended
    Andrew and Sabrina, were extremely helpful and friendly. Thank you!
    Andrew and Sabrina, were extremely helpful and friendly. Thank you!
    by
    • Verified Purchase
    • Recommended
    This store is a "do it yourself" lovers paradise, they have most of what I need and plenty of it....
    This store is a "do it yourself" lovers paradise, they have most of what I need and plenty of it. The prices are reasonable and you can really stretch your dollar here. Plenty of parking and loading space.
    by
    • Verified Purchase
    • Recommended
    The store is good but today is my worst time to visit here. The lady (S....a) do the check out to...
    The store is good but today is my worst time to visit here. The lady (S....a) do the check out today doesn’t know how to measure and count. I agree the 2 items look similar but size is like almost 4 times in the volume. It should be easy just identify by measure. She has to make me hang in there and make me feel like I am the one doing things wrong. After wasting much time there and finally doing the check out still count it wrong (10 only and placed evenly) and missed item(2 items total only). I have to help her for both of things and not even get a sorry or thank you. Have to come this store since I have no choice but definitely will try to avoid this lady(really wondering how manager made decision to let her doing check out in the store..I won’t) Sorry for other employees that I have to give 1 star because of her, all others are great definitely!!
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 571 reviews

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