#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)961-9562
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12218 Apple Valley Road
Apple Valley, CA 92308
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Customer Store Reviews

  • 4.7 out of 587 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Excellent
I just love Home Depot, any home depot I been to there’s always more selections of flowers and all types of plants than any store I been to. This particular Home Depot is very convenient and more selections. The workers are always helpful when you need help.
by
    • Recommended
    Great store to shop at
    When shopping at this store I can say that besides they always carry alot of products. They also have some of the most expensive sales clerks that will make your shopping their a fun experience.
    by
      • Recommended
      Terrible Service
      Went to buy a part for plumbing I had to the sample. Nobody there would help me. I was told only one person in that dept. and he was on break. So the whole dept shuts down. because the one and only employee that works in plumbing is on break! I asked a gentleman (customer) in the same isle as I and he had trouble finding it but did. Front desk couldn't care less that I couldn't find part and that they had nobody to help. Perhaps Home Depot should remove the people behind the counter to help when someone is on a break! Cashier was very polite and apologized for situation.(Selina) good job!
      by
        Great experience shopping
        Went to get add on room supplies, extremely happy with customer service.
        by
          • Recommended
          Great store
          I was there today and the service was excellent. The salesperson met me at my destination and was very helpful in selecting my specific item.
          by
            • Recommended
            Ask for Damien if you need assistance
            It was a Saturday, the store was very busy, there was no shortage of helpful employees, shelves were full we found everything we were looking for thank you Damien.
            by
              • Recommended
              Good selection
              I bought the potting soil this afternoon and have planted every thing I wanted to before dinner.
              by
                • Recommended
                Great team all around
                When employees attend you with a smile and good attitude can’t beat it 10/10
                by
                  • Recommended
                  Worker helped me
                  I ask a Home Depot worker where would I find a certain item, she got on the phone shown it to me and what aisle number. She was great on helping me.
                  by
                    • Recommended
                    Sandra
                    Sandra thank you for the great conversation..even tho it was about my dog eatting threw my door
                    by
                      • Recommended
                      Any help around here!?
                      I get it we are in a pandemic... but the struggle of finding someone to help starts much earlier then the pandemic. The staff is usually nowhere to be found. The checkout staff is often rude. I don’t know, I like HomeDepot better then other home improvement stores, but this location lacks customer service.
                      by
                        Team work
                        Jessica and jay and lonnie went above and beyound to find a tool that was located in a high place and needed to bring down pallet they worked hard together to get us the tool
                        by
                          • Recommended
                          Lack of Enthusiasm
                          Ask two employees to either page the person in charge of aisle 12 for service , one promised he would be there no show , the other to page someone for help no go, but a employee by the Name of Damien helped and Apologized for the other employees and was surprised I had to wait a half and hour for a 2 min job. As I left , I can here him asking other people if they needed help , as I was checking out I saw the first employee who said he was going to help me talking to two females who were doing nothing but standing around talking who couldn't even say thank you for shopping at Home Depot. Stop hiring children to work at adult stores and give that guy Damien a raise and a promotion hopefully he can clean up that customer service
                          by
                            Great Store!
                            My go to in the high desert. Does have most that i need almost all the time! Friendly staff!
                            by
                              • Recommended
                              Great customer service!
                              I always have a good experience at this store but the associate Mariah went above and beyond today.
                              by
                                • Recommended
                                HD APPLE VALLEY
                                The employees are very friendly and helpful at this Apple Valley HD, especially Sandra the cashier and Jaime & Megan in Halloween decorations. Sandra always greets us so happy and friendly every time we come in. That's an awesome feeling!!!
                                by
                                  • Recommended
                                  great customer service
                                  Had an awesome checkout cashier in store - 10 stars
                                  by
                                    • Recommended
                                    Sandra cashier is very friendly and helpful
                                    Sandra cashier is very friendly and helpful
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    The young girl was determined to help me and answer all of my questions without fail
                                    The young girl was determined to help me and answer all of my questions without fail
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Always a pleasant experience at the AV Home Depot...
                                    Always a pleasant experience at the AV Home Depot...
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Big clean store with great staff assistance available for those in need. Lots of product variety ...
                                    Big clean store with great staff assistance available for those in need. Lots of product variety too. I’m a pleased shopper.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    When I took the survey, I mentioned how helpful the self checkout person was but forgot to mentio...
                                    When I took the survey, I mentioned how helpful the self checkout person was but forgot to mention her name. Her name was Sandra. 6834 00054 86014
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    One of the best things about shopping here is that, if you shop online and make a list of items y...
                                    One of the best things about shopping here is that, if you shop online and make a list of items you need, the item description includes exactly where it is in the store! (Isle and bay #) so it is super easy to find what you need quickly. The online and store inventory (so far) has been pretty accurate, so if I make a trip to the store, I know it is in stock ! Also, there are quite a few nice shade trees to park under, if you get lucky. Although most times we can find an employee to help, it lost a star because sometimes it is difficult to find help, and we did have an issue with an install once.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    My favorite hardware store
                                    My favorite hardware store
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Cashier Sandra is very frenly and helpful
                                    Cashier Sandra is very frenly and helpful
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Lumber shelves were unusually well stocked for this late in the day
                                    Lumber shelves were unusually well stocked for this late in the day
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Store was nicely stocked and the staff were very helpful.
                                    Store was nicely stocked and the staff were very helpful.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    This store always has shelves stocked, employees in every department are professional, friendly, ...
                                    This store always has shelves stocked, employees in every department are professional, friendly, and very helpful. I do not get this kind of service at the Victorville Store.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Garden cashiers are selective when engaging with customers.
                                    Garden cashiers are selective when engaging with customers.
                                    by
                                    • Verified Purchase
                                    sales help on floor almost nonexistent.
                                    sales help on floor almost nonexistent.
                                    by
                                    • Verified Purchase
                                    • Recommended
                                    Showing 1-30 of 587 reviews

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