Reviews for Ashburn #4647

Associates on personal cell phones while at work. I am surprised management allows this as most jobs people would be fired for having them out unless on a break away from the floor or work area. Customer service is really lacking at this location. Front entrance greeter knows his stuff: always courteous and knows pretty much where everything is.

Absolutely I Recommend this store. Thank you for all services and all Personal .

Workers at Millwork desk were very good. I liked the store For everyone was friendly.

Thank you Home depot and all Personal .

Thank you so much to Claire in the garden section for answering my questions, and helping me find and load items into my car. Your help was much appreciated and I enjoyed chatting with you!

Friendly helpful customer service personnel

Smaller home depot store, friendly, helpful associates. If they don't have what you need they vice you the information you need to find it. Excellent service

Purchased a lawn mower and grill today at this location. The customer rep that helped us, Mike, was super helpful, gracious, and overall professional. Helped us decide on a lawnmower that fit our budget and loaded it for us into a cart. The store was well staffed today too. Lots of people to help us which was outstanding. Great experience. (And the free hotdogs were a nice surprise!)

It is one of the best Home Depot stores I have ever visited. I love visiting this store whenever I need anything. The staff is really very friendly and helpful.

William, in the flooring department, is extremely friendly, helpful and will ensure you get what you need, when you need it.

Store associates from doors and windows, plumbing and electrical departments world require some serious help with getting trained on assisting customers and not feel like, doing a favor to customers when any inquiry was made during in person .Thanks

The store is well organized, well stocked - always has what I need. The staff is friendly and helpful and able to answer questions I have.

Ashburn Home Depot: Every time I need help Brian (assistant mgr. ) is out of his chair and walking the store to assist in any way he can. He is by far the BEST HELPER I HAVE EVERY CAME ACROSS!!! Every store should have someone like Brian to cater to the customers needs and get them on their way ASAP. He's GOOD AT WHAT HE DOES!!!

great store, this location has the best expert help around too! friendly staff all over.

The store was clean, easy to find items and not as crowded. Thanks!

Great experience as usual in this store. Thanks to all the employees.

Employee their very helpful . great help from this tore .

The store is always clean, and all the products look like they are always in the places they have to be. I like to go to this store, for my purchases, of products that I need for my house.

This Home Depot Store is great.. Everyone is friendly and helpful, the manager (Mike) walks the floor inspecting, not expecting.. Close to home..

Very efficient and friendly staff always ready to professionally guide the customers with little or no DIY know how.

The Ashburn Home Depot has reasonably priced, good quality merchandise. Service is friendly. Handicapped, I make use of mobility scooters placed by the front doors. There are 3 scooters: one works (white) and the other two (orange) should be overhauled or removed. The condition of the orange scooters has been unchanged for at least 3 years. The charge meter on the scooters indicate very low charge even after a long charge. They run extremely slow, and a few time I had to leave the scooters in the store after they stopped running. Now, I use the white scooter which tends to be reliable. However, it is not always available.

I'm always impressed with the service - great management and employees. There is always someone to help me - or that will find the right person. On my last visit an employee returned to my aisle to ensure that someone from the department had arrived to help me. Keep up the great work #4647!

Employees are very friendly polite and exceed customer service.

The customer service at this store was awful. We are loading 4 flatbeds with home improvement supplies and the guys working there literally stood around watching until you flag them or make eye contact them they wandered off. Then the cashier overcharged me and even though he was standing there doing nothing (not one single customer in line) told me I had to go too customer service to get it fixed, that was after he argued with me until I proved it by showing him the cart. There was one guy, Chris, who was busting his butt trying to help people, the rest of them were less than useless.

Friendly staff and good location

Jonathan gave superb customer service. He was patient and took time and went out of his way to help us and resolve our issue. He was also helping other customers as well and ensure everyone was taken care of.

CLEAN STORE

If you would like an experienced appliance consultant we recommend seeing Jim at this store. He made sure we recieved best prices on items purchased and made sure we were aware of product features and differences. Thanks Jim

Great customer service provided by Lou D. :)

Love the convenience of this store to where we live. It is always well stocked. We are always greeted at the door by a friendly person and are always asked if we need help in finding anything. An employee will actually walk us to the item we inquire about rather than just directing us. Love this store. Much easier to shop here than at a competitor's.