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Showing 1-30 of 820 reviews
May 14, 2023
Teamwork
I recently purchased a large palm tree and the team that took care of the task was fantastic, they showed respect and didn't get frustrated by the task and we got the tree loaded in my trailer safely
by
Mar 28, 2023
Garden Shopping for Landscape Blocks
About two weeks ago my wife wanted to upgrade our front yard landscaping. We went to the Atlantic - Girin Road, Jacksonville, Florida 32225. We wanted to purchase some landscaping blocks, the first trip we purchased about 60, and placed them. We did not have enough so we went back again and purchased 30 more, still had to go back and get 9 more. The staff was more than helpful in loading the materials in our truck for my wife and I as I have a Broken left leg and ankle. So after placing the blocks our yard now looks complete. The most helpful person was the Cashier, Kimberly as she was new to Home Depot and very pleasant to work with as she welcomed us into the store and thanked us for my Military Service and by our last names as we finished with our purchase. She alone made us feel very welcome in the store and for shopping at Home Depot as if we were the only customers in the store.
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Recommended
Dec 31, 2022
My Store of Choice
I bought these Ryobi Tools just this past week. These are great tools at a decent price.
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Recommended
Sep 29, 2022
The visit that made Home Depot my new Go-To store!!!
I am usually intimidated by the knowledge of the employees, Home Depot has a reputation as the contractor’s store. This particular morning I was under a time crunch. A long awaited Tile setter was at my home and I didn't have the crucial materials I was expected to have. I walked into the store and froze like a deer in headlights. Associate Cam saw my frustration and stepped in to help. He helped me interpret the measurments, cost and walked me through getting the trim and wood cut in the store. I was in and out within about 15 minutes. I couldn’t have predicted and better experience. Truly grateful, love my community Home Depot store!
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Recommended
May 26, 2024
Overview
This store was my favorite until a new garden manager came in and rearranged the isles. You can't cut over! You must walk clear to the back which makes no sense. It was perfect before and was brought to their attention within the past year
Went today for my Honeywell AC filters and discovered they are removed and only choice is HD brand. When people choose to shop there, it's about choice. Not everyone wants a home depot filter. Someone doesn't know how to think things through!!
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May 24, 2024
Great customer service
Ronnie was a great help he had amazing customer service and went above and beyond to help us get the grill we were wanting. Thanks so much for everything, we will definitely be back!
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May 18, 2024
Good customer service is hard to find!
Good customer service is hard to find......but not at Home Depot on Girvin in Jacksonville. Very pleasant employees that I dealt with. Answered all my questions, were very professional and polite. 2 thumbs up!!
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Recommended
May 16, 2024
Great, employees always helpful especially Sandra and Dave
My favorite Store always goes above and beyond to help me with everything.
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Recommended
Apr 25, 2024
Check out person was very helpful
Gift card was giving me problems and she worked it out
See Lina ..she was great
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Recommended
Apr 24, 2024
Exit the store issues
If your Military don't get your hopes up for a discount.
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Apr 22, 2024
Home Depot BEST experience with our flooring project!
Today we ordered LV flooring for our entire house--Loel, in the flooring department, was so patient, kind and extremely helpful with all of our questions over the past several weeks and assisted us in completing the purchase and delivery.
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Recommended
Apr 16, 2024
Bad customer service
Chris and KK were less than helpful and quite rude
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Mar 28, 2024
Always has stock on hand
Super professional and knowledgeable employees, always there to help out and find the products I am looking for. Whether or not it's their department. Cashiers are always professional and nice
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Recommended
Mar 19, 2024
Wonderful staff and team.
Doug, the manager is the reason we love this store! Keep up the good work Mr Doug!
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Recommended
Mar 19, 2024
Getting pleasant help in a timely manner.
It takes employees a long time to getting around to helping you. Sometimes they can't be located. But most of them are pleasant towards you. So yes shop there.
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Recommended
Feb 19, 2024
I have always loved this store
Russ and Sandra were fantastic. They helped me when asked and made my visit short and sweet. Russ walked items to the register for me and Sanda went over the return policy which I was not aware of. Thank you for a great experience
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Recommended
Jan 27, 2024
Terrell and Ed the magnificent millwork, men.
These two gentlemen bent over backwards to help me with my front door Purchase. The customer service that I received was outstanding. Somehow they were able to get things accomplished that I didn’t think were possible and yet they did. Terrell called me several times just to keep me posted on the progress, what a comfort. Thank you thank you thank you. I wish there were more employees like you. You now have me spoiled. And extremely happy
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Recommended
Jan 11, 2024
Great assistance!
I have never been so satisfied with an appliance specialist as I was with Donna Hartzell, when I had to replace my 18 year old fridge. She is amazing.
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Recommended
Dec 23, 2023
No one is perfect
I had problems finding correct parts for my gas dryer. Three employees could not help. But persistence on my part, and Chad going the extra mile saved the day!
Nympha and the other check out employees were a pleasure to deal with. Thank you
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Recommended
Nov 29, 2023
Major Appliances
The sales staff were friendly and knowledgeable. Good Selection.
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Recommended
Nov 10, 2023
Not happy
Went to Home Depot off Atlantic in Jax,only to find the garden center was closed at 9:45 am.so I had to drag a cart of mulch and garden tools thru the store only to find no cashiers
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Oct 22, 2023
Great!
Great customer service by Ronnie!
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Recommended
Oct 10, 2023
Very helpful associates.
The assistant manager and manager helped me with a garage floor coating issue.
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Recommended
Oct 7, 2023
Friendly checkout
Awesome lady named Lina at the self checkout. She is friendly, helpful and knowledgeable. Does her job very well and nothing gets past this lady, as she doesn’t hesitate to provides friendly customer service to everyone.
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Recommended
Sep 27, 2023
great
Ronnie's customer service and patience were great!
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Recommended
Sep 21, 2023
Need an appliance?
Our Home Depot has all the new products, and Donna is the representative you want to steer you right! Trust me...looking for a 'fridge is confusing! Donna helped us choose a great appliance and the right protection plan. She knows her stuff!
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Recommended
Sep 18, 2023
Our Favorite Home Depot
Our favorite store to shop at- Employees are fantastic, always so helpful and usually have everything we need in stock!
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Recommended
Sep 15, 2023
Wonderful
I had the pleasure of interacting with Kevin in Deliveries at Home Depot recently, and I must say the level of customer service I received was outstanding. Kevin was not only extremely knowledgeable but also went above and beyond to ensure my needs were met. His patience, professionalism, and willingness to assist made my experience truly memorable. Thank you, Kevin, for setting such a high standard for customer service!
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Recommended
Sep 11, 2023
Home Depot
Love this store feels like family now that I don’t have any
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Recommended
Sep 7, 2023
Lina M.
Lina was so friendly and welcoming. Always eager to help customers. Positively a great experience!