#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)220-1404
Tool & Truck Rental(904)220-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12721 Atlantic Blvd
Jacksonville, FL 32225
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Customer Store Reviews

  • 4.8 out of 820 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (820)
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Showing 1-30 of 820 reviews
Always a great experience
Always satisfied. The Philly steak sandwich are amazing. Great staff!!!
by
    Very helpful and friendly employees
    Lina is a great example of how friendly and helpful employees should be and are at this store. So far this year I have visited this store numerous times and every time I have received excellent help and service. Thanks. JAC
    by
      • Recommended
      Customer service is an after thought
      Lily the cashier is argumentative. She overcharged me and then argued about it. People in the aisles just walk by. No help offered. I had a black associate pulling orders that I asked for help at the saw with and he ignored me both times.
      by
        Overall a pleasant shopping experience. From the time I walked into the store I was smiling until long after I left the store.
        I made my purchase last week and had a pleasant shopping experience throughout my visit. Self checkout was the best ! Lina walked me through applying for a credit card to save money on this and future purchases. She was an absolute joy. Friendly, funny and extremely helpful. Just an outstanding employee. In the future if I see her working, that’s where I will checkout. So positive and upbeat that I was smiling well after I left the store. Thank you Alina !!
        by
          • Recommended
          I have always exit Home Depot store satisfied : )
          Every product i have buy is of great quality
          by
            • Recommended
            Outstanding Customer Service and Teamwork
            I approached the electrical team with a wiring question around adding a wifi controlled light switch and some confusion around the wiring of the item. I received help from a multitude of people and they went over and above to resolve the question. In a day and age where customer service seems to have gone by the wayside, this team is on their game! Also the paint team helped me catalog all of my old paint cans to create a list of labels of the old paint that has been used around the house so I could dispose of old dried up paint or cans that were falling apart due to humidity in the garage. Huge help!
            by
              • Recommended
              Customer Service
              Always getting help when entering the store, is a fantastic way to treat your customers
              by
                • Recommended
                Appliance shopping?, make sure you see Heather at the Atlantic/Gervinlocation
                Buying appliances an expensive ordeal and there’s a lot of information overload. If want an honest opinion and do not want a used car salesman or oversold or to to be judged by your choices, definitely go see Heather she’ll give you honest advice based on research sans fluff. .She’s a real down to earth person and she won’t try to over sell. I don’t think they work on commission, so I’m not trying to drum up business for her. Just normally a really skeptic person who was pleasantly surprised. Works at the Atlantic and Gervin Home Depot. Jacksonville FL
                by
                  • Recommended
                  Great store
                  Very nice place to shop.
                  by
                    • Recommended
                    A+
                    Great variety of bathroom accessories
                    by
                      • Recommended
                      Great experience shopping for Appliances
                      Staff very knowledgeable and friendly! Definitely will go back. Looking forward to the delivery of new appliances.
                      by
                        • Recommended
                        Excellent customer service and very clean!
                        Gail noticed the self checkout line was backing up, so she quickly opened a register to assist the guest
                        by
                          • Recommended
                          good store
                          employees were all helpful, it's a big walk to cover entire store I have since downloaded the app
                          by
                            • Recommended
                            Awesome and helpful staff
                            Staff is always friendly and go out of their way to help me out. My cashier today, Summer was so funny. I can't stop laughing at the joke she made.
                            by
                              • Recommended
                              Excellent Store
                              I buy from this for years and I never had a reason to complain!
                              by
                                • Recommended
                                THE STORE ARE TRULY GREAT
                                I BOUGHT THE BAGS OF STONES. THEY HELPS US. THYRE VERY FRIENDLY THE ASSOCIATES WHO HELPS US.
                                by
                                  • Recommended
                                  Professional staff
                                  If you need help, see Mikey. I have never seen a retail employee go above and beyond for each and every customer the way he does. He treats each person like they are a friend or family and gives 150% to make sure you have the best HD experience possible
                                  by
                                    Friendly staff
                                    Cam helped me purchase the proper blinds for my home today. I had tons of questions and he answered them all. He cut the blinds to the proper size while being friendly and professional. Much appreciated Cam!
                                    by
                                      • Recommended
                                      Employees not too interested in helping.
                                      I wish Home Depot would put in better lighting. Stores have always been dark. I was going to buy a washer but was told "everyone was at a meeting". So I went somewhere else and bought the washer.
                                      by
                                        • Recommended
                                        New fridge delivered on time and in perfect condition
                                        Our 19 year old fridge stopped working. No complaints about 19 years! Heather in the appliance department helped us find the perfect replacement during a busy holiday weekend. It’s hear already and working great.
                                        by
                                          • Recommended
                                          Great Store
                                          A nice clean and safe store. Generally has ample stock of the items we needed. Many helpful employees.
                                          by
                                            • Recommended
                                            not great its O K
                                            Coupons policy not good
                                            by
                                              • Recommended
                                              Not slacking I service
                                              Found the product I need and I was taught how to use the HomeDepot.com from Charles the cashier
                                              by
                                                • Recommended
                                                Best Store to purchase washer and dryer
                                                The store was clean. The employee was very helpful. She was a delight to work with. Her name was Heather Pickens.
                                                by
                                                  • Recommended
                                                  Cashier
                                                  Stephanie was awesome! Wonderful customer service and experience
                                                  by
                                                    Do not use HD's installation service: Delta Mechanical.
                                                    They charged me for parts they did not install and 2 weeks later added another $190 charge they cannot identify. They refuse to refund any of that.
                                                    by
                                                      Excellent and Quality Material; equipment and Lumbers
                                                      I constantly buy from Discount lumber carts. Daily check on it and buy most items.
                                                      by
                                                        • Recommended
                                                        Happy customers leave the Atlantic & Girvin store #6365
                                                        Employees know where products are located & are courteous to customers!
                                                        by
                                                          • Recommended
                                                          Product & Staff
                                                          Just got our LG dryer and washer on the appointed delivery date / time. Tested both and wife is super happy. The delivery crew didn't waste time and were fast installing both appliances.
                                                          by
                                                            • Recommended
                                                            Very helpful employees!
                                                            Sometimes I will walk into a store and you can’t find a single person to help you. But not at this store. There were employees everywhere stocking shelves greeting customers and available at a moments notice to help.
                                                            by
                                                              Showing 1-30 of 820 reviews

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