#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(503)526-8428
Tool & Truck Rental(503)646-1525
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
13700 Nw Science Pk Dr
Portland, OR 97229
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Customer Store Reviews

  • 4.6 out of 448 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
Exceptional service & assistance from Margaret in the Garden shop. She's an asset to your company.
Exceptional service & assistance from Margaret in the Garden shop. She's an asset to your company.
by
  • Verified Purchase
  • Recommended
easy to shopping and find items
easy to shopping and find items
by
  • Verified Purchase
  • Recommended
great customer service.
great customer service.
by
  • Verified Purchase
  • Recommended
We really love Home Depot. We shop hear a lot because we are always doing some kind of home impro...
We really love Home Depot. We shop hear a lot because we are always doing some kind of home improvement. We have built 2 homes in the last 10 years . And plan on building at least one more home and several sheds. Also we have trained both our dogs in your store . They are pet friendly and a great place to socialize your pet. There are times like in any business that people cant find help. I like helping people find d stuff. I know these stores to well.
by
  • Verified Purchase
  • Recommended
I would like to see more staff like Harrison, and Anna. The cashiers were amazing too. The old fe...
I would like to see more staff like Harrison, and Anna. The cashiers were amazing too. The old fella in lumber is bringing ya down.
by
  • Verified Purchase
The Best staff yet of all the home depot's I 've been too!!!!!!!!!!!!!!!!!!
The Best staff yet of all the home depot's I 've been too!!!!!!!!!!!!!!!!!!
by
  • Verified Purchase
  • Recommended
Because of Christina! Give her a promotion!
Because of Christina! Give her a promotion!
by
  • Verified Purchase
  • Recommended
Good variety of products, nice crew, well located and convenient store.
Good variety of products, nice crew, well located and convenient store.
by
  • Verified Purchase
  • Recommended
HORRIBLE service from paint department. Condescending, rude, disrespectful. Will NOT shop at this...
HORRIBLE service from paint department. Condescending, rude, disrespectful. Will NOT shop at this store again. Ken has worst service I've ever experienced.
by
  • Verified Purchase
Great store
Great store
by
  • Verified Purchase
  • Recommended
Excellent customer service and the human touch their employees show.
Excellent customer service and the human touch their employees show.
by
  • Verified Purchase
  • Recommended
Store is clean and has wide variety and the store employees are super helpful and knowledgeable. ...
Store is clean and has wide variety and the store employees are super helpful and knowledgeable. Amazing customer experience.
by
  • Verified Purchase
  • Recommended
I went in looking for a speciality items, a clip. The store didn't have it on hand, but they sear...
I went in looking for a speciality items, a clip. The store didn't have it on hand, but they searched the internet and gave me 2 or 3 suppliers for this item. Plus the clerk that initially helped me now recognizes me and goes out of his way to say hello each time I am in the store. Very Nice!
by
  • Verified Purchase
  • Recommended
What an amazing group of friendly, outgoing, and genuinely helpful people!
What an amazing group of friendly, outgoing, and genuinely helpful people!
by
  • Verified Purchase
  • Recommended
Great store! Far better than stores I've been to in Northern California. Some of the strong areas...
Great store! Far better than stores I've been to in Northern California. Some of the strong areas in this store are folks working in the Electrical and Gardening departments as well as Customer Service. The earlier you go (on a weekday is best), typically the better the electrical advice/support. For Gardening the money days are the weekends and the Customer Service is always great. Great store!
by
  • Verified Purchase
  • Recommended
All checkout is now self checkout. Lines are longer since self checkout is slower, and if you ha...
All checkout is now self checkout. Lines are longer since self checkout is slower, and if you have a problem checking out there’s only on employee for every 6-8 registers
by
  • Verified Purchase
Great service, various products and better prices to balance the project budget. Thank you, Home ...
Great service, various products and better prices to balance the project budget. Thank you, Home Depot!
by
  • Verified Purchase
  • Recommended
Great collection and easy to shop because of perfect organization of skus...
Great collection and easy to shop because of perfect organization of skus...
by
  • Verified Purchase
  • Recommended
Although is always a little busy. you will always find a friendly person willing to assist you
Although is always a little busy. you will always find a friendly person willing to assist you
by
  • Verified Purchase
  • Recommended
Pat truly makers this store.. He is a problem solver and very patient in helping solve your probl...
Pat truly makers this store.. He is a problem solver and very patient in helping solve your problems. Pat provides me with the best customer service! The store is clean and organized.
by
  • Verified Purchase
  • Recommended
Arguably the best service I’ve ever received. My wife and I worked with Shannon who has 21 years ...
Arguably the best service I’ve ever received. My wife and I worked with Shannon who has 21 years of experience and completely redesigned and remodeled our kitchen with new cabinets and countertops. Shannon worked with us diligently for many hours on design and features and also helped us stay within our budget. I have always done most of my business through Lowe’s but that changed after this process. This store wins by a landslide in every category. GO SEE SHANNON TO BUILD THE KITCHEN OF YOUR DREAMS!
by
  • Verified Purchase
  • Recommended
neat and clean, generally has full stock on shelves
neat and clean, generally has full stock on shelves
by
  • Verified Purchase
  • Recommended
Online ordering is fast and convenient. My experience was fast and easy. My interaction with thes...
Online ordering is fast and convenient. My experience was fast and easy. My interaction with these folks was exemplary and swift. Thank you.
by
  • Verified Purchase
  • Recommended
I don't like the new check out system( self) that has been put in that goes with any store take care
I don't like the new check out system( self) that has been put in that goes with any store take care
by
  • Verified Purchase
  • Recommended
I have had some amazing service at this store from concerned employees--especially a young man na...
I have had some amazing service at this store from concerned employees--especially a young man named Doug. My frustration is with the online order/pick up in the store system that is in place. I have had items missplaced, lost or delayed in arrival. My latest frustration was with an order of wood that I placed. I was notified that my order was ready for pick-up. I had to wait for a truck as these materials would not fit in my SUV. When I finally came with a truck, my order was lost. Employees kept me waiting for over 2 hours before anyone could help me. The manager was most apologetic, and Doug was the only person who seemed to care.He and several others had to search the store for enough lumber to fill my order that was supposed to be ready, waiting, banded and labeled for easy location. Be prepared to be frustrated when using the on-line service--which is your only choice for many items.
by
  • Verified Purchase
I have been shopping at this location since 2006 and they always have what I need at a decent pri...
I have been shopping at this location since 2006 and they always have what I need at a decent price. But what I really like is, unlike my grocery store, they haven't felt the need to remodel and move things around. Store is always neat and orderly. Always a good trip to Home Depot, must times I purchase more than I entended.
by
  • Verified Purchase
  • Recommended
Love this store, they always have what I need
Love this store, they always have what I need
by
  • Verified Purchase
  • Recommended
Rick the greeter and the lady in paint (long straight brown hair, low ponytail) we’re both excell...
Rick the greeter and the lady in paint (long straight brown hair, low ponytail) we’re both excellent and helpful. My trip, (and project!) was made so much better by them. 6/3 11:00am
by
  • Verified Purchase
  • Recommended
Love this store! Staff are always friendly and willing to answer my questions or help me find wha...
Love this store! Staff are always friendly and willing to answer my questions or help me find what I am looking for. I like the way they honor our Veterans with reserved parking for them, they obviously respect those that risk all to keep Americans safe and maintain our freedom. I deeply respect our Veterans and support those that do the same. amd thank all Veterans that have ever risks their lives for all of us!
by
  • Verified Purchase
  • Recommended
I was very happy to find several hibiscus plants to choose from. I was happy that several clerks ...
I was very happy to find several hibiscus plants to choose from. I was happy that several clerks tried to help the clerk drop her plant watering and help me until I was satisfied.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 448 reviews

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