#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(920)406-5313
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2595 Eaton Rd
Green Bay, WI 54311
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Customer Store Reviews

  • 4.8 out of 713 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (713)
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Showing 1-30 of 713 reviews
Awsome employees!!!
I have purchased 2000+ dollars of stuff and never had a problom
by
    • Recommended
    Great workers
    I’m renovating a building I just purchased and everyone has been so helpful and answering all my questions without judgement.
    by
      • Recommended
      Excellent customer service!
      Excellent support. Thanks John R. !!
      by
        • Recommended
        Clean, easy to more around, product available, and not all locked up behind screens( I live in Tucson)
        My experience has been with Joe, and Ginger in kitchen cabinets. Excellent service!
        by
          • Recommended
          Great customer service
          Needed a part for my pressure washer, Jenny in the Garden dept took me right to the area I needed and assisted me in getting the part I needed. Great customer service
          by
            • Recommended
            Clean store and Ryan C saved the day.
            Always a nice cheery bunch of staff at the store. Although it took longer than it should have, the Manager took care of my checkout. Missed the 10% email discount, but Ryan C saved the day.
            by
              • Recommended
              Great store
              I was thoroughly satisfied with service and products offered here.
              by
                • Recommended
                Great
                Really good and friendly place to shop
                by
                  • Recommended
                  My Preferred store
                  In my experience, The home Depot is my go to store for home improvements when it comes to selection and price. They offer great discounts for Veterans and even have a special parking space 😉. Its truely a home store. No sporting goods or groceries, no waiste of time rebates or forceably attached gas & automotive.
                  by
                    • Recommended
                    Mission Accomplished
                    We drove 67 miles to buy some cellular window shades and Mike T was great w advice, answering questions and cutting the blinds for us. Now we have to complete this task back at the family cabin. Thanks Mike!
                    by
                      • Recommended
                      Great Customer See
                      It had gone into home Depot with just a picture of the kitchen pipes that I needed to replace. Robert and plumbing was so amazing and helping me locate the pipes I needed and also showing me how to use a pipe cutting tool.
                      by
                        • Recommended
                        Friendly, expert service!
                        I purchased 5 cellular honeycomb cordless blinds for my home, after several months of use, one of the strings came loose on the pulley mechanism on the inside of the blind. The blinds that i purchased weren’t cheap, and overall great quality. Though disappointed i understand things happen, and one out of five isn’t bad! I brought back to the store hoping to do an exchange, but understood that it was possible i could have to end up buying a new one because they were custom cut. I was able to work with Mike Eveler at the Eaton Road (Green Bay east) location who was very kind and patient, he understood my issue and listened intently. He provided outstanding customer service by helping me with doing an exchange (to my surprise). Though initially disappointed with the blind breaking, i was thrilled to learn that Home Depot would replace it for me.
                        by
                          • Recommended
                          Joseph flinched at my toddler as if wanting to hit him. Disappointed
                          Joseph the cashier was extremely rude, he did not understand our request even after two people explained to him, rudely called the manager over acting like we were not explaining ourselves and started explaining to the manager how we were not understanding. We explained to the manager and she instantly understood our request, she even asked Joseph to calm down, she handed me our change and meanwhile this was going on my toddler was playing and let out a scream and Joseph flinched at him like he was going to hit him! We were in disbelief and cannot process this, this is extremely upsetting and if he would have touched my toddler best believe things would have escalated between my family and him, he should not be working as a cashier especially at pro desk and I hope he is fired. I have my own business and use to shop here often but will not be recommending this location at all and if anything will be referencing this for people to avoid.
                          by
                            I do like Home Depot's delivery service
                            The people that delivered my appliance were efficient, polite, and professions. An added bonus: delivery was free at Home Depot.
                            by
                              • Recommended
                              Great service,!
                              Awesome service and selection Mike Eveler greeted us and worked with us till end of purchase. 3 days and 3 visits later. Very patient
                              by
                                • Recommended
                                Excellent Service
                                Today I ran into Jessica an employee at the Green Bay store who went way above and beyond to make my job much easier, she finished loaded heavy block while I worked things out with customer service. When I got back to my vehicle I was very pleasantly surprised and grateful.
                                by
                                  • Recommended
                                  Great Store, Helpful Staff
                                  Great experiences happen often at this store. Thanks!!
                                  by
                                    • Recommended
                                    Best Home Improvement store in Green Bay
                                    My wife and I went in to purchase a new refrigerator and cooktop. The associate that assisted us, Mike was outstanding! He was very knowledgeable and answered all of our questions. Their customer service is far superior than the other home improvement stores in the area.
                                    by
                                      Great Store
                                      Shop at this store all the time
                                      by
                                        • Recommended
                                        Great service on a busy hot day!
                                        The employees loading the mulch on this very hot day were the happiest and, and nicest I have seen in a long time.
                                        by
                                          • Recommended
                                          Great features
                                          I bought my appliances en one week ago. I weiting for it
                                          by
                                            • Recommended
                                            So helpful and super friendly!
                                            We purchased all our appliances and window coverings recently at Home Depot. I love the large selection and great customer service!
                                            by
                                              • Recommended
                                              Terrific Customer Care and Great Value for the Products
                                              I purchased two knotty pine wood interior sliding doors that I am really excited about. I am going to use them in my living room for temperature control. With the high cost of energy I think that in addition to insulating the house it will limit the energy necessary during the cold months, and keep the living area cooler in the summer months. It will create a fun look while at the same time being practical.
                                              by
                                                • Recommended
                                                Good product, poor merchandising
                                                Lots of staff but product was displayed haphazardly. Expect more from your staff.
                                                by
                                                  Great Experiences @ Home Depot East GB
                                                  I pretty much shop exclusively at HD. They have always been fair and provided great customer service and fixed any issues I may have had #Customer 4 life
                                                  by
                                                    • Recommended
                                                    Very helpful
                                                    We were greeted at the door and helped with every aspect of our shopping. Great experience!
                                                    by
                                                      • Recommended
                                                      Nice store they have everything
                                                      Always a little travel to get there but Always satisfied
                                                      by
                                                        • Recommended
                                                        Excellent Customer Service
                                                        I was able to get assistance right away. Kenny, I think his name was, was super knowledgeable and knew what I needed and helped me without making the whole experience feel like a task. 10/10 would recommend.
                                                        by
                                                          • Recommended
                                                          Great employees
                                                          Way to find supplies, employees are great!
                                                          by
                                                            • Recommended
                                                            Always get so much help
                                                            There is always someone who is willing to help and answer questions. I've had associates spend a lot of time educating me about things. They have taken extra time to show me how things work, let me paint the paint sticks to understand how trim paint would still smooth out on top of ridges from primer, got me bulk discounts. I am always very pleased with the service. I always ask for help and usually receive lots of competent help.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 713 reviews

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