Reviews for Bensalem #4103

I have been using this store for years. With current issues with the Corona virus I would think they would be more proactive with sanitizing the carts and making sure the hand sanitizer stations were full and available for use, but they were not when I was there on Thursday 6/18/2020.

This store is clean and the staff are always helpful in locating the items that I need.

Good Store

Good store.

Good Store.

The store Is clean. The employees are very helpful. Never have to wait for help. Have large selection of products!

Great store with honest employees and received assistance when I needed it. Thank you

One of the “Best of the Best” stores of the 21st Century !! Every time I go into Home Depot in Bensalem, Pennsylvania, I always get what I need & sometimes, a lot more than when I went in to get because of all the good deals you get for the buck !!!

Everyone is very nice & outgoing. My shopping experience in this store has always been 5 stars ⭐️ !!!!

Professional in Every Department Always There When I Need Them

Store is always clean and Most of the people that work there are friendly.

Awesome place to shop for all your home needs. Excellent customer service!

Employees are helpful, and cashiers are nice and friendly...

Lumber is neat and well stocked. Jay in lumber a fantastic in all he do

The employees at this store are always very nice and helpful! I'm not a contractor, handyman or anything like that, so it can be a bit confusing walking around the huge store looking for items. Having employees I can ask for help makes me more likely to shop there. The store was clean and had the item I was looking for. It was also in a convenient location. I have a competitor store closer to my house, but I don't like going there because the employees at that store are very rude. I will definitely visit this store again.

From the minute I walked through the front door there was someone there to help me. I was directed to the aisle I needed and was greeted by Ralph who assisted me with my water heater. He made sure I had all the additional parts that I needed for the job. So friendly and helpful and he knew what he was talking about .He pushed the flatbed to the cashier where he introduce me to the cashier,Nancy. Check out was fast and painless! The whole visit was quite a surprise, usually in the big box stores you can't find anyone to help you. Keep up the good work!!!

sale girl did not order correct amount of laminate flooring and then tried to say it was a miscommuncation between us. Wrong because she ordered the correct amount of underlayment. So frustrating because my contractor couldn't finish job and now he has to come back because the flooring has to be ordered which means extra money for me. Ugh!

The employees in the store we’re very helpful to me and have a smile on her face and we’re always happy no matter what. Very helpful Store and I will definitely go back. The store was very clean compared to other stores I may have went to purchase Home Depot is definitely my store to shop at from now on.

This store is my favorite home depot the people there are friendly and helpful

Good store

Veterans discount is very poor. Cashiers are not familiar or updated. Your made to jump thru hoops for a lousy 10%. For Veterans who served thier country its a disgrace.

The employees have always been very friendly and eager to help whenever I go to this store . Kudos to management.!

Excellent service from all your representatives each and every time visiting the store. Always “hands on deck” to assist in all areas.

Customer service is very poor. Veterans policy needs to be updated. I recently visited your store and was assisted in the aisle and was happy, until I went to check out. I went to self service and asked for Veterans discount. The cashier asked for my ID, I showed my PA drivers license with the veterans preference Designation she said we don't take that. I then showed my VA ID, she said that it needed to say service connected. Does that mean that I needed to be disabled to get a veterans discount. The items I was tring to buy totaled $18. It sounds like discrimination to tell a veteran he needs to be disabled to get a discount. I said fine and said i'll pay using a credit balance. It was my daughter's, same last name, she asked to see my ID again declined it has to be in my name. I said fine I'll just pay and get out of here. My Home Depot CC was declined. I said there must be a mistake. She said I'd have to call the CC company, which I did when I got home no problem on thier end. This added to my frustration. At that point I asked for an MOD, she said she would get someone, I heard someone say she's on lunch. About 10 minutes later Liznet showed up. We played the same game with the Veterans discount she pointed to a display showing the acceptable ID's. I showed her my VA ID she said it needed to be service connected, i told her that it was discrimination, she then said I'll give it to you this time, not even a thank you for your service. Is this how Home Depot treats its Veteran customers. Then we went on to the credit balance, she finally caved on that. I then told her that I am a current employee of Home Depot Bustleton, to which she said they're not in our district were NJ metro. So much for professional curiosity. I asked if she could check my HD CC, without tring it again she said call the bank. I used another CC. All this for an $18 purchase. Now your response will probably be they were following SOP's. Well let me tell you I doubt if this would be handled this way at our store, I hope not! Anyway I don't plan on shopping at your store in the near future. I WILL definitely follow up on the veterans issues, it's a disgrace to be treated like this as a Veteran and another slap in the face as a current Home Depot employee.

Awesome good job I love it

Great employees who really help

I've been shopping this store since it was built in Bensalem PA, always enjoyed the store and enjoying the workers because I knew 90% of them. Now that times have changed & some employees have left and new ones have come in, it seems the employees have gotten less helpful and more ignorant. They don't take care of customers the way they should. It appears that some just come to put in their 40 hours and just collect a pay check.. Thank you....

Clean, great service, good products

NO VETERAN DISCOUNT!!!!

a little dirty