#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)965-4800
Tool & Truck Rental(330)965-4805
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7001 Southern Blvd
Boardman, OH 44512
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Customer Store Reviews

  • 4.5 out of 395 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (395)
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Showing 1-30 of 395 reviews
Great selection
I purchased my 6th appliance with home depot and all of the purchases were done with seemless transactions!
by
    • Recommended
    Great salesman
    Austin helped me in so many ways. Answered all my questions, helped find all the products I needed and was so friendly doing it.
    by
      • Recommended
      Love this store!
      Love Home Depo!. I would love to see in person workshops dealing with home improvement and garden projects.
      by
        • Recommended
        plentiful stock
        I bought a rider mower, which l was able to purchase at closer store, due to no inventory
        by
          • Recommended
          Great experience
          Great store great people
          by
            • Recommended
            Good hardware store to shop
            Good quality and selection of products.
            by
              • Recommended
              Garden center
              Garden Center could be more helpful!
              by
                Good!
                The store is mainly in good shape and employees are always nice. Customer service is always room for improvement and growth.
                by
                  Excellent customer service
                  Bert read directions on product and explained how to use product.
                  by
                    • Recommended
                    Refrigerator never delivered
                    Horrible experience. Never delivered on the date. Wasn't given an answer to why . Have no clue when it will be delivered. Told to contact logistics company ( Tempco?) To find out why . Ridiculous. I will give the salesman a good review. He was very informative and helped in answering questions.
                    by
                      Been going to this particular Home Depot for 20+years
                      As my title states, I have relied on this particular store and I have to say, that it has served me well 99.9% of my experiences with it!
                      by
                        • Recommended
                        Cashier Ethan Needs Customer Service Training !!!!!!!!
                        There is no reason this person needs to be dealing with customers at the Checkout !!! He screws up and then tells the consumer it's there fault !!!
                        by
                          How about some appreciation
                          I made a significant purchase at the main service desk and found the service by the cashiers impersonal and lacking any appreciation for me as a customer
                          by
                            Home Depot Cashiers- EXCELLENT!
                            Kyle an Alivia, cashiers at the Boardman store, were knowledgeable, clear and helpful to me on my last visit. Home Depot is my 'go to' store for anything from light bulbs to plumbing problems for the last 25 years. Even in the most hectic holiday times for cashiers, these two took a moment to answer my questions in record time and in neighborly way. It's nice not to feel like a moron in a hardware store :)
                            by
                              • Recommended
                              Great Service!
                              I bought HDX storage bins and contractors trash bags from this location and this store had the products that I wanted! Olivia and Laura did a great job helping me locate the products that I was searching for and they were both super friendly and professional too!
                              by
                                • Recommended
                                Societal Issues in Home Depot
                                HD has been on the bandwagon to put tons of material behind locked cages. The only issue? Customers can never find anyone to open and access those cages. I run a business and can't be in HD stores twice the amount of time it's taken in the past to get supplies. I'll simply go somewhere else. One employee actually told me this new focus is in response to "societal issues." That is the biggest crock I've ever heard in retail business. HD needs to look at and rethink their business model. It isn't working for some of us who spend the most money at their big box stores.
                                by
                                  1 found this review helpful
                                  Get more cashiers
                                  I don’t work for Home Depot. I expect Home Depot to have sufficient employees so I don’t have to find a cart or run your cash register.
                                  by
                                    1 found this review helpful
                                    Great employee in the Kitchen Cabinet Department
                                    I am so glad we bought our kitchen cabinets at Home Depot. Our 160 pound Great Pyrenees bounded through our kitchen when the door under our sink was open and she split the door,we went back to Home Depot and Ron F. In the Kitchen Cabinet Department was friendly a s eager to help us. Ron even waited for my husband to go and get theda aged door and bring it back to the store . We ordered a replacement and we feel so much better knowing our kitchen will be once again beautiful. Thank you so much Ron F..
                                    by
                                      • Recommended
                                      Love my Home Depot
                                      Everyone at the Boardman store is always super friendly and nice
                                      by
                                        • Recommended
                                        Clerance finding
                                        Found Koehler toilets on clearance by accident
                                        by
                                          • Recommended
                                          Great Cashier experience!
                                          I was so pleased with the way that Samiya treated us at check out. She was so helpful in both helping us find the Vet ID card in the app, and also with questions about getting an item not in store. I vote Samiya for employee of the month!!!
                                          by
                                            • Recommended
                                            Very nice employees
                                            They were very helpful and nice
                                            by
                                              • Recommended
                                              Where are the cashiers?
                                              Home Depot is one of the worst stores when checking out. There are NEVER enough cashiers available.
                                              by
                                              • DIY
                                              1 found this review helpful
                                              Great! Customer Service inside the store
                                              My Lawn and Garden Department has made for a difficult trip at times but all other departments have been rewarding! Malcolm seems to be helpful, as well as Jodie for years.
                                              by
                                                • Recommended
                                                Great selection of products; Great customer service:
                                                I found the perfect tile for my kitchen's backsplash and that isn't easy, as anyone who has has to do this can attest to. The selection was great and the help from the employee was outstanding.
                                                by
                                                  • Recommended
                                                  Bisque range
                                                  I'm so happy with Home Depots Appliance department. Everyone was very helpful.
                                                  by
                                                    • Recommended
                                                    Employees go "Above and Beyond"
                                                    I shop at this store from another state as I am in the area often. I have always found the employees here to go above and beyond. Recently I phoned ahead because they only had a quantity of one showing online of a heat mat I needed. Not only did Edward verify that there was one there after needing a ladder to climb up to the stocking area, he found another one and the thermostat I needed which did not show online. He had the order waiting for me at the service desk. I came up for a kitchen design appointment last year and Gia designed a kitchen layout for me even though this Home Depot could not install in PA. She felt so bad I drove up in a rain storm. I also had Halloween decorations held for me when they were on sale. This is just a great store with friendly people.
                                                    by
                                                      • Recommended
                                                      More retailers need good people like this
                                                      Went to a Home Depot & bought some stuff for my bathroom. Everyone was kind & helpful, but one stood out. Liza was a delight to deal with & I appreciated that as I was kind of having a bad day.
                                                      by
                                                        • Recommended
                                                        First time unfriendly like.
                                                        All the years I have shopped at the Boardman location store. This is the first time an employee did not acknowledge me. as I made my way through the store. When I would say hi to an employee here. They always said hi or howyou doing. In return. Or ask if I needed assistance.
                                                        by
                                                          • Recommended
                                                          1 found this review helpful
                                                          Ryobi Scroll saw
                                                          Bought a Ryobi Scroll saw from Home Depot. When I opened the package the saw was covered in sawdust and it did not work. The saw was obviously used but sold as new.
                                                          by
                                                            1 found this review helpful
                                                            Showing 1-30 of 395 reviews

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