Reviews for Boerne #6556

Andrick walked up and offered assistance. He was beyond kind and helpful. I had my list from my husband but wasn’t sure on anything else. He walked me through my options and truly cared to provide good service. He made me feel empowered and knowledgeable on the items I needed. He then offered to cut them and was so generous of his time and talent. He politely socialized with me and went above and beyond to make sure I had everything I needed. I had originally miscounted, and he so politely verified my numbers and helped me make sure I got out of the store with everything on my list and cut to perfection. Shortly after Andrick’s help, Luke stopped to help because he could see it was a large order and his associate could use the extra hands. Luke was also so kind and helpful. He knew exactly what isle to send me to get the things I didn’t really go in for but wanted since I was there and waiting. It was so refreshing to see two associates helping each other out and provide such excellent customer service. I was also kindly greeted by Elaina at the check-out. The guys helped her verify the order and made it very efficient for checking out my large order. The loaded it up and sent me on my way. Thank you for having individuals like Andrick and Luke as they truly represented what I know Home Depot strives for in values and culture.

Valerie in appliances & Ernie at customer service desk provided excellent service kind, polite, helpful! Didn't judge us because we were buying stove & under $575 each based on our budget. They are a blessing to thus store providing service above & beyond expectations!

I was helped by Josh Holm who helped me selecting the drip irrigation products. he was very patient with my questions and was avaialble mentally and was listening very keenly to help me. I am very satisfied with Josh's service,

Need a anything at the pro desk? Jeremy is your man!!! He provided the best experience I've ever had anywhere. Extremely efficient, professional, kind, patient and sincere. He stands by his word and calls you back when he says he will.This man cares about the customer, his job and the company he works for. Because of Jeremy I'm a Boerne HD customer for life!!!!

Alison was helpful and informative about the product. She was excellent and very knowledgeable. I will only shop at this store because of her! Thank you Alison!!!!!!!!!

This is Definitely the Store you want to shop at! They are Spot on in there handling of Any Issues or Projects you might have.

My return, couldn't have been easier or more pleasant.

The level of customer service varies from employee to employee.

I bought a washer and dryer and their staff was very informative and got us in and out in a timely manner. Very clean environment, clean restrooms and so many friendly employees. I shop here often. They always have everything I need in stock.

Great service at Home Depot. They’re busy but they’ll kindly help if you ask them.

Every time we go into this store employees address us almost immediately and see if we need help. On this visit we purchased a washer and dryer and Valerie was very knowledgeable and helpful throughout the entire process.

Johnny in the paint department is the best I watched him match colors meticulously. He fixed my gray paint that looked blue on my walls and it is now the perfect color of gray! I will never go anywhere else!

Had small miscianious items I needed last minute

Overall, because this store is very convenient to me, I shop at it frequently. Over the past couple of years, in the lumber area, the floor has been full of freight and lots of fast moving items have been out-of-stock on the floor even though the web shows availability. But, recently, things have improved markedly. Store employees are good about finding products, but a 15-minute trip often took an hour or more to get products from overstock onto the floor for me to purchase (especially building materials). Recently, that aspect has improved. Hiring levels appear reasonably back to full strength. Most store personnel are friendly and helpful. Overall, things are back!!

Mike B. is the very best!!! He's usually in the Garden area of the store. I always seem to bump into him and he's always asking what I need assistance with. He is so knowledgeable and knows exactly what I need, every trip. Mike makes a long trip of combing the store much easier by even telling me what isles I can find, what in. That cuts my trip time there, in half. He really is an amazing employee!!! Thank you Mike for all you do!

FREINDLY AND VERY HELPFUL TO CUSTOMER AHEAD OF ME.

"Tiny" is my favorite employee

Rep Ashley was extremely rude and refused to help even the other reps. She’s in the wrong business.

Even though I had my ID, the cashier refused to give a military discount because I do not use apps.

This location is right on my route, so I visit here frequently. I can usually find help, if I need it.

The turf builder seed that we bought didn't populate the area we used it for, but Stephanie and Christina remedied the situation by holding us harmless and makin us whole.

I visited this Home Depot to build a catapult for a school project and Raul and Cody helped me to cut PVC pipe and went above and beyond. Amazing employees!

Everybody ignored you and they are not willing to help!!

It's been a minute that I went to a store and sales associates offered assistance. Thank you Evan!!

Evan helped me find what I needed. Good customer service skills.

Evan was very helpful helping me find what I was needed

I have Always have a good experience when I shop the Home Depot in my Home Town, the workers are friendly and helpful, and know the store. John

I typically shop your Boerne, Texas, Home Depot Facility at least twice a month and I spend more than my share of $ $ $ at this facility. IT IS A GREAT FACILITY, primarily because of the most friendly staff of this specific Home Depot, and they REALLY HELP all shoppers. You guys and gals (that is a compliment, believe me!) are the best and always help dudes like me trying to solve home problems. Keep up the great friendly work and you will continue to grow and succeed. Thanks for all the Plants and plumbing and structural pieces you all have sold to my family over the years ! GREAT GOING, HOME DEPOT OF BOERNE ! ! !

Call Tim Muennink the store manager in Boerne, Texas or the manager of your Home Depot location - he cared, he helped me so much. I’m grateful for him!

The clerk gave me helpful hints about how to be successful in using the wasp spray. He listened to my needs and requests.