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Showing 1-30 of 402 reviews
Apr 29, 2019
To finish my story -- The Assistant Manager said he didn't have to give us a discount. He could ...
To finish my story -- The Assistant Manager said he didn't have to give us a discount. He could pack it up and send it back and get a full refund. I said, well, this is last year's model. He grinned and left the service area. Before he left, I told him he didn't want to sell us a mower from the get go. He left us, didn't know anything about the mowers and was condescending. I believe because I am a women, he treated me this way. I was encouraged by the staff to write this review because he is not a good Manager. I hate to say this, but I got the feeling he thought he is untouchable because he is a black man. We were at the BG store for over two hours. We went to Rossford and had a mower purchased and loaded in 20 minutes. Much better service. I won't be shopping at BG again and I previously purchased many items there.
by
Verified Purchase
1 found this review helpful
Apr 20, 2019
Really enjoy the store. The staff is very friendly and always have a warm greeting. Great produ...
Really enjoy the store. The staff is very friendly and always have a warm greeting. Great product knowledge.
by
Verified Purchase
Recommended
Apr 13, 2019
If you are an older female in need of lumber, be prepared to handle it by yourself. The staff is ...
If you are an older female in need of lumber, be prepared to handle it by yourself. The staff is much more interested in flirting with the younger customers and staff to be bothered with assisting you. You will need to track down someone to get them to help.
by
Verified Purchase
1 found this review helpful
Mar 31, 2019
Very friendly and helpful associates. Didn't have to search the store to find someone to help me.
Very friendly and helpful associates. Didn't have to search the store to find someone to help me.
by
Verified Purchase
Recommended
Mar 29, 2019
I have been to other similar stores before and at Home Depot in my opinion has the BEST employees...
I have been to other similar stores before and at Home Depot in my opinion has the BEST employees. No matter who you come up to for help, they know where to find what you are looking for no matter what department it is in. The others tell me it might be in this department, Not At Home Depot. Thanks Home Depot for a Great shopping Experience.
by
Verified Purchase
Recommended
Mar 28, 2019
everyone was very helpful including jerry john molly sales person kad856
everyone was very helpful including jerry john molly sales person kad856
by
Verified Purchase
Recommended
Mar 28, 2019
Store is always clean. Great organization so its super easy to find what youre looking for. Great...
Store is always clean. Great organization so its super easy to find what youre looking for. Great friendly staff, helpful as well.
by
Verified Purchase
Recommended
Mar 7, 2019
Awesome people. Helped problem solve and made visit very satisfying. Got exactly what I needed, b...
Awesome people. Helped problem solve and made visit very satisfying. Got exactly what I needed, but had to have some assistance from the great employees to make it happen. Nothing to do with store, but brand issue.
Still got end result was hoping for.
by
Verified Purchase
Recommended
Feb 26, 2019
Great store ,
Great store ,
by
Verified Purchase
Recommended
Feb 14, 2019
Went to get some wood for a project in my new home. needed to get it cut to size . The store had ...
Went to get some wood for a project in my new home. needed to get it cut to size . The store had some precut pieces and I picked out some plus a 4x8 sheet. The employee helped me , with a smile and also helped find the right screws in a smaller amount rather than a larger box. The employee who cut it was friendly , polite and helped me by getting everything I needed and by using a different piece which saved me $ 15.00. The store was very clean and everything I needed was easy to find. The cashier was also friendly and polite. Home Depot can be very proud of the employees at their store here in Bowling Green , Ohio.
by
Verified Purchase
Recommended
Feb 5, 2019
I'm not handy at all. Every time that I have needed something in here, someone helped me find th...
I'm not handy at all. Every time that I have needed something in here, someone helped me find the item and suggested something related. (ex: a mask to go w/the paint suit) They helped load the "monster" size bag of snowmelt into my car.
by
Verified Purchase
Recommended
Jan 17, 2019
good
good
by
Verified Purchase
Recommended
Jan 8, 2019
Kathy at the register was very efficient and professional! She always says hello and even knows m...
Kathy at the register was very efficient and professional! She always says hello and even knows me by name!
by
Verified Purchase
Recommended
Jan 6, 2019
BEST HOME DEPOT IN OHIO
BEST HOME DEPOT IN OHIO
by
Verified Purchase
Recommended
Dec 19, 2018
Everyone is very friendly and helpful
Everyone is very friendly and helpful
by
Verified Purchase
Recommended
Dec 19, 2018
We always have a great experience when we visit the Bowling Green store. The employees are very ...
We always have a great experience when we visit the Bowling Green store. The employees are very friendly and helpful if we have a question. Kathleen was our cashier and she always greets any of our staff with a smile and gets us thru the check out process quickly.
by
Verified Purchase
Recommended
Nov 30, 2018
Remodeling and repair projects around the house has been a HUGE challenge this past year..... but...
Remodeling and repair projects around the house has been a HUGE challenge this past year..... but a BIG THANK YOU to all the employees at Home Depot in Bowling Green, Ohio for all your assistance, smiles and patience. I've become a regular shopper there, so some of you already know me by my first name :P But I'm almost done (YEA) ....hoping to get everything completed by Christmas, Happy Holidays to you and yours!
by
Verified Purchase
Recommended
Nov 18, 2018
The employees at this store were exceptionally friendly and helpful. This made our shopping expe...
The employees at this store were exceptionally friendly and helpful. This made our shopping experience a very productive one and helped us start the day off right. We were looking for a kitchen appliance set which set out to a very intimidating experience considering the various sales from competitors and the tremendous offerings and technology enhancements on the appliances.
The people at this store took their time to walk us through the various options and pick out the right appliances. We were never pressured to pick the top-of-the-line products to increase their sales. This was very much appreciated.
by
Verified Purchase
Recommended
Oct 25, 2018
good help, good products
good help, good products
by
Verified Purchase
Recommended
Oct 15, 2018
Employees were excellent!!
Employees were excellent!!
by
Verified Purchase
Recommended
Oct 3, 2018
John my cashier, along with the guys in Lumber were great and as expected met my expectations. Th...
John my cashier, along with the guys in Lumber were great and as expected met my expectations.
Thanks for great service!
by
Verified Purchase
Recommended
Sep 26, 2018
Store is always clean and the sales associates are more than willing to help anyone
Store is always clean and the sales associates are more than willing to help anyone
by
Verified Purchase
Recommended
Sep 23, 2018
Store only has Self Checkout open. We don't do the self checkout. Don't see why we should do thei...
Store only has Self Checkout open. We don't do the self checkout. Don't see why we should do their work and still pay the same. I won't self check unless I get a discount for doing the work.
by
Verified Purchase
Recommended
Sep 12, 2018
Appreciate the friendly smiles and willingness to help a customer search the store for what is ne...
Appreciate the friendly smiles and willingness to help a customer search the store for what is needed. I've also received great advise from some of the older more experienced staff in specific areas like lighting and hardware.
by
Verified Purchase
Sep 4, 2018
The employees at the Home Depot in Bowling Green, Ohio are always so helpful with all of our DIY ...
The employees at the Home Depot in Bowling Green, Ohio are always so helpful with all of our DIY needs. They go out of their way to make sure their customers have had all their needs met and their questions answered. This is always the first place we go to get DIY and gardening materials.
by
Verified Purchase
Recommended
Aug 29, 2018
Home Depot is more a friendly store, especially the one in Bowling Green ,Ohio Mark Tewers is a G...
Home Depot is more a friendly store, especially the one in Bowling Green ,Ohio
Mark Tewers is a Great asset to your store and has a terrific personality. Always there to assist.
I buy as much as I can from the Bowling Green store and as a rule find what I am looking for.
I really love your store and staff.
by
Verified Purchase
Recommended
Aug 18, 2018
The check out process is very frustrating and the biggest reason for giving less stars
The check out process is very frustrating and the biggest reason for giving less stars
by
Verified Purchase
Recommended
Aug 15, 2018
store is neat and clean easy to find items wonderful ,helpful employees
store is neat and clean easy to find items wonderful ,helpful employees
by
Verified Purchase
Recommended
Jul 29, 2018
The absolutely best run Home Depot in the U.S. Super friendly staff and helpful in every departme...
The absolutely best run Home Depot in the U.S. Super friendly staff and helpful in every department!
by
Verified Purchase
Recommended
Jul 22, 2018
Store is clean and has friendly customer service. The only down side is they don't have as big a ...
Store is clean and has friendly customer service. The only down side is they don't have as big a selection as other home depot. Dti have to make trips to the Rossford store.