#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)550-4204
Tool & Truck Rental(956)550-4213
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4551 Padre Island Hwy
Brownsville, TX 78521
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Customer Store Reviews

  • 4.5 out of 205 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (205)
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Showing 1-30 of 205 reviews
Great customer Service !!!!! I was able to find everything i needed . Store was so neat and in or...
Great customer Service !!!!! I was able to find everything i needed . Store was so neat and in order. Thank you so much.
by
  • Verified Purchase
  • Recommended
The store is always clean n everything I need for my home is there
The store is always clean n everything I need for my home is there
by
  • Verified Purchase
  • Recommended
No cashiers. I do not work for home depot. Hire cashiers
No cashiers. I do not work for home depot. Hire cashiers
by
  • Verified Purchase
Very cleaned and happy employees
Very cleaned and happy employees
by
  • Verified Purchase
  • Recommended
Talk to any employee there. They are all AWESOME.
Talk to any employee there. They are all AWESOME.
by
  • Verified Purchase
  • Recommended
Friendly & helpful staff. One stop shop of home needs
Friendly & helpful staff. One stop shop of home needs
by
  • Verified Purchase
  • Recommended
Overall great store sometimes employees tend to wander to other areas leaving people to fend for ...
Overall great store sometimes employees tend to wander to other areas leaving people to fend for themselves but they're usually not far and in looking for them sometimes you find knick knacks or ideas for future home improvement projects.
by
  • Verified Purchase
  • Recommended
Avoid this store unless you have ample time or not looking for a specific item. Be prepared not ...
Avoid this store unless you have ample time or not looking for a specific item. Be prepared not to find assistance and navigate the store on your own. This store has been like this for decades and shows no sign of change. Customer service is a myth at this location.
by
  • Verified Purchase
Convenient parking lot, big place easy in and out friendly staff very clean
Convenient parking lot, big place easy in and out friendly staff very clean
by
  • Verified Purchase
  • Recommended
Awesome customer service & great variety of items to choose from.
Awesome customer service & great variety of items to choose from.
by
  • Verified Purchase
  • Recommended
I was assisted by two employees at different time with a pleasant attitude. They made me feel the...
I was assisted by two employees at different time with a pleasant attitude. They made me feel they were willing to help me even though they where busy.
by
  • Verified Purchase
  • Recommended
Opens early closes late, always stocked and always with great sales.
Opens early closes late, always stocked and always with great sales.
by
  • Verified Purchase
Clean friendly except employeea need to b more knowledgeable about the products and what they are...
Clean friendly except employeea need to b more knowledgeable about the products and what they are used for and after 5 u can bearly find employees in aisle.
by
  • Verified Purchase
  • Recommended
Great buying experience. Billy at the appliance department actually asked me if I needed assistan...
Great buying experience. Billy at the appliance department actually asked me if I needed assistance. In and out in about 15 minutes. Also helps if you already know what you want to buy.
by
  • Verified Purchase
  • Recommended
The store was clean and employees are very helpful and pleasant when helping me.
The store was clean and employees are very helpful and pleasant when helping me.
by
  • Verified Purchase
  • Recommended
get more help--can't locate people in the store and if i do they don't know product
get more help--can't locate people in the store and if i do they don't know product
by
  • Verified Purchase
Great customer service in the garden area I love this store will definitely go back and recommend...
Great customer service in the garden area I love this store will definitely go back and recommend this store
by
  • Verified Purchase
  • Recommended
Cashier was rude
Cashier was rude
by
  • Verified Purchase
Best of luck in the hardware department if you need assistance locating or carrying a product bec...
Best of luck in the hardware department if you need assistance locating or carrying a product because you are on your own.
by
  • Verified Purchase
Very helpful there is always employees asking if you need help
Very helpful there is always employees asking if you need help
by
  • Verified Purchase
  • Recommended
always clean, nice and easy comfortable shopping
always clean, nice and easy comfortable shopping
by
  • Verified Purchase
  • Recommended
Any product, the value is 10/10 always satisfied.
Any product, the value is 10/10 always satisfied.
by
  • Verified Purchase
  • Recommended
Everything is good and clean.
Everything is good and clean.
by
  • Verified Purchase
  • Recommended
Manager on duty rude and disrespectful. Want to keep on having business? Coach your employees to ...
Manager on duty rude and disrespectful. Want to keep on having business? Coach your employees to be nice so you can keep having people visit your store and with a good experience. Your business, your job is thank to all of us who purchase from that store. So next time be more polite!
by
  • Verified Purchase
My favorite store for all my house improvements needs.
My favorite store for all my house improvements needs.
by
  • Verified Purchase
  • Recommended
DURING MY LAST VISIT TO THIS STORE I WAS VERY PLEASED TO FIND PRODUCTS THAT I WAS LOOKING FOR MY ...
DURING MY LAST VISIT TO THIS STORE I WAS VERY PLEASED TO FIND PRODUCTS THAT I WAS LOOKING FOR MY PROJECT. EVERYTHING WAS IN PLACE AND EASY TO FIND, ALSO IT WAS GREAT TO HAVE ASSISTANCE FROM STORE ASSOCIATE. I WOULD LIKE TO RECOMMEND THIS STORE LOCATION FOR YOUR PROJECTS NEEDS.
by
  • Verified Purchase
  • Recommended
Help is never on the way. This Home Depot has the worst customer service of any I have been in an...
Help is never on the way. This Home Depot has the worst customer service of any I have been in and I have been in many. May they should just close on Sat. if they need to hire more employees.
by
  • Verified Purchase
1 found this review helpful
Mr. Leal was a great help on the floor very professional and great attitude on helping me he took...
Mr. Leal was a great help on the floor very professional and great attitude on helping me he took the time to actually help me decide on what I needed. Didn’t even rush me at all awesome job great attitude as well we need more workers like me.leal who will be happy to help the customers I even found the perfect 3 light vanity fixture for my restroom
by
  • Verified Purchase
  • Recommended
This store is always neat and clean. Associates are friendly and helpful in getting your monies ...
This store is always neat and clean. Associates are friendly and helpful in getting your monies worth.
by
  • Verified Purchase
  • Recommended
Very helpful associates and available versus some other locations will come again to this locatio...
Very helpful associates and available versus some other locations will come again to this location definitely!!!!
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 205 reviews

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