#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(956)550-4204
Tool & Truck Rental(956)550-4213
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4551 Padre Island Hwy
Brownsville, TX 78521
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Customer Store Reviews

  • 4.5 out of 205 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (205)
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Showing 1-30 of 205 reviews
All employees that have helped me are great!
All employees that have helped me are great!
by
  • Verified Purchase
  • Recommended
professional service and well trained staff
professional service and well trained staff
by
  • Verified Purchase
  • Recommended
Great store!!
Great store!!
by
  • Verified Purchase
  • Recommended
The associates were!extremely helpful and went the extra mile!
The associates were!extremely helpful and went the extra mile!
by
  • Verified Purchase
  • Recommended
Customer service is very rude not helpful
Customer service is very rude not helpful
by
  • Verified Purchase
I asked if I could receive a small discount if I purchased some of their damaged wood and I was t...
I asked if I could receive a small discount if I purchased some of their damaged wood and I was told no because markdowns are only done on Mondays. Why not get the damaged wood out of the way and help the customer. ...
by
  • Verified Purchase
Very helpful and clean I like it it’s close to my home...
Very helpful and clean I like it it’s close to my home...
by
  • Verified Purchase
  • Recommended
Yes they were helpfull and friendly
Yes they were helpfull and friendly
by
  • Verified Purchase
The store was clean, very well stocked, everyone was very friendly, will recommend this store to ...
The store was clean, very well stocked, everyone was very friendly, will recommend this store to all my family and friends to come and shop here. I will definitely return.
by
  • Verified Purchase
  • Recommended
Excellent customer service, always find the things I need for my home.I love this store.
Excellent customer service, always find the things I need for my home.I love this store.
by
  • Verified Purchase
  • Recommended
Great service and atmosphere.
Great service and atmosphere.
by
  • Verified Purchase
  • Recommended
Thank you for the help and patience on every one of my visits.
Thank you for the help and patience on every one of my visits.
by
  • Verified Purchase
  • Recommended
3rd trip to Home Depot ....... everyone is great!!
3rd trip to Home Depot ....... everyone is great!!
by
  • Verified Purchase
  • Recommended
I visited the Home Depot store in Brownsville Texas on 12/5/2017 to purchase a few items to do a ...
I visited the Home Depot store in Brownsville Texas on 12/5/2017 to purchase a few items to do a simple plumbing repair. I choose to replace a kitchen faucet along with the water lines. I picked out the faucet and the water lines that were instructed on directions of the box. I wanted to see , hands on that the faucet and the water lines were a perfect match. The associate that was working the plumbing area at the time of my visit. He went ahead and opened the box to the new faucet and attached the water lines to the faucet... Done deal!! I purchased the products and left happy. I do not remember the gentleman's name. But, I do remember his face, I will look for him every time I go in Home Depot In Brownsville and need help with any of my shopping.
by
  • Verified Purchase
  • Recommended
clean store, helpful staff.
clean store, helpful staff.
by
  • Verified Purchase
  • Recommended
Was a good shopping experience
Was a good shopping experience
by
  • Verified Purchase
  • Recommended
The most outstanding thing today was the customer service. Store about the same as usual which I ...
The most outstanding thing today was the customer service. Store about the same as usual which I would give a 6 out of 10
by
  • Verified Purchase
  • Recommended
Overall friendly and helpful shopping experience. Mr. Leal dept manager exceeded our customer exp...
Overall friendly and helpful shopping experience. Mr. Leal dept manager exceeded our customer expectations. Helped us throughout our course in finding the proper fixtures we were looking for. Provided excellent, fast and efficient customer service.
by
  • Verified Purchase
  • Recommended
Everything about the store was wonderful.
Everything about the store was wonderful.
by
  • Verified Purchase
  • Recommended
I always go to Home Depot. Just purchased a back sliding door. Love it.
I always go to Home Depot. Just purchased a back sliding door. Love it.
by
  • Verified Purchase
  • Recommended
store was clean and associates were quick to get me what i needed and checkout as well
store was clean and associates were quick to get me what i needed and checkout as well
by
  • Verified Purchase
  • Recommended
Amazing store and an amazing cashier to make things great her name was jessica called lot loader ...
Amazing store and an amazing cashier to make things great her name was jessica called lot loader to help me out and was really nice
by
  • Verified Purchase
  • Recommended
Store is well stocked but if you need help-you're on your own. Poorly trained in customer service...
Store is well stocked but if you need help-you're on your own. Poorly trained in customer service. Lazy.
by
  • Verified Purchase
Awesome Cashier
Jazzy went beyond her call of duty in not just assisting my wife and I but also several customers having issues, all at the same time and with a complete smile. Kudos to Jazzy.
by
    • Recommended
    very helpful service cashiers and employee on the floor
    very helpful service cashiers and employee on the floor
    by
    • Verified Purchase
    • Recommended
    Costumer service is really great. They never fail me. Whenever in need of help, they are there to...
    Costumer service is really great. They never fail me. Whenever in need of help, they are there to help me in anything and they don't hurry me me, they are very patient with me and other costumers.
    by
    • Verified Purchase
    • Recommended
    Friendly people
    Great customer service , wow!!!! I went to buy some tape and ended up buying $1000 worth of product due to the customer service .
    by
      • Recommended
      Impressed
      I didn't wait more than a minute before an employee came up to me and asked if I needed assistance. I said yes and not more than 5 minutes later I was at the cashiers box paying. Wish more places were like this.
      by
        • Recommended
        *****
        I enjoy going to the store very much. My wife and i made addition and we go maybe everyday or other day to buy and hopefully finish our construction. Thanks for the opportunity.
        by
          • Recommended
          Excellent customer service
          Store associates are very helpful. They are always willing to lend a helping hand
          by
            • Recommended
            Showing 1-30 of 205 reviews

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