Reviews for Bullhead City #442

Associate at customer service desk was rude called talked to manager Lori very helpful and nice

Great store and staff! If you need help, try the Angel or Jaramy at the Pro Desk, Paul in Windows & Doors or Lynette in Carpet, Blinds & Appliances. Very helpful and knowledgeable people in the store. Great place to shop. Store is clean and well stocked.

Had a hard time finding a tool. Garbage disposal wrench. But was handled very well. Check out was a pleasant experience. Cathy was super friendly and so was Sara. Not to mention very helpful! Great job today. Thanks!

Cathy Kennedy provided outstanding customer service today after we waited over 40 minutes for someone that knew how to process a simple procedure. Once I let her know what was going on, she immediately took care of us. As I said in the survey, if all your employees had Cathy's work ethic, your surveys and ratings would always be great.

awesome employees.. always there for you at the Bullhead City location. so friendly!

The store was clean and Sara and Bill went out of their way for us.

Very helpful and very willing to help

The store was neat and organized and there were employees ready to assist in all departments. And all were wearing masks--Thank you!!

The staff is super friendly and approachable if you need any assistance, super patient, and always have a smile on their face. The store is clean and well organized so it’s easy to find what you’re looking for.

Great friendly staff and had everything that I needed.

Good experience at the customer serevice counter

Sale Cashier Debbie is awesome. Helpful. Considerate. Friendly. Courteous. Professional. She went above and beyond to help me with my transaction.

Your Store is located in an area that is very handy for me to shop along with ease of getting in and out of that area.

Great customer service and employees are very helpful Went to purchase a new refrigerator and Susan in appliances was very helpful

I had a great experience today while shopping for some electrical supplies for a project in my shop. a Home Depot Employee saved me money and time by suggesting an alternative idea vs. the one I had for completing my job. Thanks Home Depot.

My experience was all by phone as I made my order and paid for it all by phone.

This store consistently has the friendliest and most helpful associates of any Home Depot I have shopped in! If you can’t find something they don’t just point and tell you which aisle to go to, they actually walk there with you to be sure there is stock.

When ever I have a project no matter the size the first choice ias always Home Depot as I always can make a one stop shopping trip and not spend extra time running from store to store. Rarely do they disappoint me on having what I need in stock.

This was one of the most pleasant experiences I've had in a Home Depot store. Don't get me wrong, but "Burgie" went way out of her way to make my hour long trip to a 2nd store to get just two pieces of Mosaic tile that I needed, plus replacing a wrong piece of metal edging I had picked up at the Kingman store. I showed her what I needed to buy & the piece I needed to replace, and she just said, "Wait here!" She returned with exactly what I needed without me having to wander around the store looking for what I needed. Much appreciated!

Sales associate Rhonda was one of the most helpful people , i have ever had help me. She made my wife and i's shopping experience completely stress free...We kook forward to seeing her again the next time we shop at home depot

Great experience! The flooring & Pro desk were excellent!

Manager never followed up when an associate damaged my truck.

Excellent customer service!

Extremely helpful staff and always stocked!

Bullhead City Home Depot is the best!

Compared to the LA Home Depot stores the Bullhead city store is a refreshing change .Friendly people , you don’t get attacked by day laborers as you drive in . The employees always say hello and ask if they can help you find anything . It’s almost like going back in time to another era ..

Absolutely the worst Home Depot location that I have ever been to. Some of the clerks tried to be helpful but were unable to obtain assistance. The clerk in customer service repeatedly tried to get a hold of the manager and it was the clerks idea for me to speak with the magager because of the difficulty and lack of response that we were facing trying to get assistance with heavy lifting. Unfortunately this was not the only awful lack of customer service experience that I have had at this location. As a female with grown children I do not expect myself to lift an 18k BTU AC unit alone and I do not appreciate being told to go trim my own lumber in the lumber department after I asked for help. Turns out they didn't even have a window AC unit with a regular plug in stock at all so I had to go down the road.

Very nice helpful associates. Very clean. Very good COVID-19 procedures. Everyone should shop here as well as other stores. I cant find the overall rating box because intrusive google advertisements on the right of the screen are covering it up. Move stuff to the left of the screen. Google advertisements are sabatoging a lot of forms. Especially with in antivirus incessant crap that wont go aawy, NORTON, McAfee etc. You should have your highest level people get togerther with other industry leaders and get them to stop it. And get all your entry fields on the left.

Great Store, wonderful assistance from Susan Palma in Appliance department, highly recommend this store and will continue to shop there at every opportunity!

The store was clean and the products were easy to find.