#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)505-3238
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
73-01 25th Avenue
East Elmhurst, NY 11370
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Customer Store Reviews

  • 4.7 out of 448 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (448)
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Showing 1-30 of 448 reviews
very nice location and most of the time it has everything that I need.
very nice location and most of the time it has everything that I need.
by
  • Verified Purchase
  • Recommended
Clean, organized, helpful and PRESENT employees!
Clean, organized, helpful and PRESENT employees!
by
  • Verified Purchase
  • Recommended
Great location. Very well trained Staff. Everybody just take their time appropriately to respond...
Great location. Very well trained Staff. Everybody just take their time appropriately to respond to customers requests. Clean place, great vibes and I know others get their value back on this location from the employees. God Bless! Thank you to All!
by
  • Verified Purchase
  • Recommended
As soon as you enter it there is accessibility to hand sanitizer and gloves and everything seems ...
As soon as you enter it there is accessibility to hand sanitizer and gloves and everything seems well organized and staff are very helpful.
by
  • Verified Purchase
  • Recommended
This store is on a convenient location and most of the employees are knowledgeable and helpful, u...
This store is on a convenient location and most of the employees are knowledgeable and helpful, unlike the Northern Blvd store.
by
  • Verified Purchase
  • Recommended
The employees in this location are not very nice. The cashier Supporting the self check out area ...
The employees in this location are not very nice. The cashier Supporting the self check out area has an attitude.. the paint workers just place your paint to the side as if you’re supposed to be checking every paint can that they drop in the pick up area. If I’m standing there a courtesy of “hey, your paint is ready!” Would be nice. I stood there for an extra 10 minutes thinking he would tell me since I was standing very close to the paint area. The manager had no idea about the promotions currently going on in the store which made us wait even longer. The security guard was nasty when I asked him about the WiFi and when we asked the other employee at the entrance if HD sells sand sanitizer dispensers. It was a quick cold no and she looked away. Definitely some work that needs to be done around customer service training.
by
  • Verified Purchase
HORRIBLE CUSTOMER SERVICE!
HORRIBLE CUSTOMER SERVICE!
by
  • Verified Purchase
The management were not enforcing mask wearing policies amongst customers AND staff. A truly infu...
The management were not enforcing mask wearing policies amongst customers AND staff. A truly infuriating experience for those who are at-risk or concerned about not infecting others and reducing the spread of transmission of Covid. Particularly the Ryobi attendant, who could not be bothered to wear a mask.
by
  • Verified Purchase
Great store, very friendly, great atmosphere !I always find what I need and associates are very, ...
Great store, very friendly, great atmosphere !I always find what I need and associates are very, very helpful!
by
  • Verified Purchase
  • Recommended
Excellent Customer Service.
Excellent Customer Service.
by
  • Verified Purchase
  • Recommended
Nasrin was very helpful Homedepo needs more people like her. She was very friendly during the che...
Nasrin was very helpful Homedepo needs more people like her. She was very friendly during the check out
by
  • Verified Purchase
  • Recommended
This site is easy to get to great costumer service always well stocked and if they don’t have wha...
This site is easy to get to great costumer service always well stocked and if they don’t have what your looking for they tell you what Home Depot has it
by
  • Verified Purchase
  • Recommended
Associates are dishonest and incompetent. Called the store to express my concern and was told sh...
Associates are dishonest and incompetent. Called the store to express my concern and was told she couldn't help me because she was with another customer. No one at this location listens to the customers.
by
  • Verified Purchase
A very good environment with friendly and helpful staff where you get a great shopping experience...
A very good environment with friendly and helpful staff where you get a great shopping experience !!!
by
  • Verified Purchase
  • Recommended
My favorite Home Depot. Convenient location & employees are efficient & helpful especially durin...
My favorite Home Depot. Convenient location & employees are efficient & helpful especially during these times.
by
  • Verified Purchase
  • Recommended
Just have one thing to say WHERE IS MOD???? I asked to speak to MOD they send me a guy that isn’t...
Just have one thing to say WHERE IS MOD???? I asked to speak to MOD they send me a guy that isn’t a MOD just pretending to be MOD and he has no clue to anything I needed
by
  • Verified Purchase
  • Recommended
Very friendly staff, ample range of products, clean and large store
Very friendly staff, ample range of products, clean and large store
by
  • Verified Purchase
  • Recommended
I must say Some people just come to milk hours then you have people that want to help and do the ...
I must say Some people just come to milk hours then you have people that want to help and do the right thing by coming to work .....Please I beg for management to see and open your eyes and see the real hard dedication of the workers that do come to work to work ..Bulova is the best HomeDepot I ve been too and i love it ..But you have People the do NOTHING AGAIN BLAME MANAGEMENT ASM WHO EVER make those workers work and stock up everytime I come to garden no one knows anything and the young men Lazy !!!!!!!!!! They stand around talking about Instagram and facebook are u SERIOUS!!!
by
  • Verified Purchase
  • Recommended
Good place for hardware tools.
Good place for hardware tools.
by
  • Verified Purchase
  • Recommended
Store generally nicer than most. Ran in to a ride employee at paint counter Customer service doe...
Store generally nicer than most. Ran in to a ride employee at paint counter Customer service doesn’t know the meaning of their department name
by
  • Verified Purchase
  • Recommended
This in a much better HD store than any other. People are more friendly and very helpful.
This in a much better HD store than any other. People are more friendly and very helpful.
by
  • Verified Purchase
  • Recommended
the manager was a disappointment would not help to resolve an issue without being rude.there is s...
the manager was a disappointment would not help to resolve an issue without being rude.there is some people that think they still in their country where the customer does not matter.at my job I was told to take charge and take care of the customer but this manager was willing to throw away the part I need it then sell it to me.
by
  • Verified Purchase
Thank you
Thank you
by
  • Verified Purchase
  • Recommended
Store manager Oscar Castro was very helpful and I got discount on my purchases.
Store manager Oscar Castro was very helpful and I got discount on my purchases.
by
  • Verified Purchase
  • Recommended
I run a plant about a mile away and so I’m at this Homedepot 4 days a week sometimes more and we ...
I run a plant about a mile away and so I’m at this Homedepot 4 days a week sometimes more and we spend a great deal of money at this particular store. This store and it’s employees are great however I do believe they may want to retrain the assistant store (Anthony)manager. I left four stars because of the assistant store manager not wanting to help out (Electrical dept aisle 5) on something that would have taken him under 3 minutes to do. If not for him I would have given this store 5 stars. With that said the majority of the associates here are friendly and do go out of their way to help/assist customers and from my years of coming here I know if not all most by name.
by
  • Verified Purchase
  • Recommended
The employees are helpful and friendly! Good prices!
The employees are helpful and friendly! Good prices!
by
  • Verified Purchase
  • Recommended
Not the biggest Homedepot but the most professional, kind and respectful bunch I have ever encoun...
Not the biggest Homedepot but the most professional, kind and respectful bunch I have ever encountered in my 30 plus years of shopping @ Homedepot.
by
  • Verified Purchase
  • Recommended
CASHIER "MAHSINA" WENT ABOVE AND BEYOND OF HER SERVICE. SHE HELPED ME TO FIND OUT XMAS LIGHTS. SH...
CASHIER "MAHSINA" WENT ABOVE AND BEYOND OF HER SERVICE. SHE HELPED ME TO FIND OUT XMAS LIGHTS. SHE LEFT HER STATION AND TOOK ME WHERE I CAN LOCATE MY ITEM. WHAT A OUTSTANDING SERVICE AND WHAT A JOY!
by
  • Verified Purchase
  • Recommended
Excellent, and at ease.
Excellent, and at ease.
by
  • Verified Purchase
  • Recommended
Shelves need to be stocked an product moved forward
Shelves need to be stocked an product moved forward
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 448 reviews

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