#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(830)438-1303
Tool & Truck Rental(830)438-1308
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
128 Bulverde Crossing Rd
Bulverde, TX 78163
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 631 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (631)
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Showing 1-30 of 631 reviews
Great Customer Service
Had several trips to home depot to purchase various item. Each trip customer service was excellent. Employees were very willing to help with a smile.
by
    • Recommended
    Recommend for Renting Tools / Equipment
    My husband has rented a few tools from here, reasonable prices and great service!
    by
      • Recommended
      Friendly
      Our visit today was one of the best and friendliest visits we have had. We were greeted 7or 8 times. Was asked if we needed any help finding any thing and everyone seemed to be happy they were at work. Was a very enjoyable shopping experience.
      by
        • Recommended
        Store comparison
        Just did in the survey above.
        by
          Really Great Store
          Great well stocked store with exceptionally friendly, knowledgeable and helpful employees. I buy all sorts of products for lawn, garden, home use and home repairs, plus remodelling and residential construction and the service and help provided are always super.
          by
            • Recommended
            Bulverde 6989
            The best home imporvemnt store in the San Antonio Metroplex
            by
              • Recommended
              Military Discount
              SALE CASHIER NICHOLAS was a great help getting me the military discount. Thanks again!
              by
                • Recommended
                Floor personnel
                Assistance from your floor personnel is always cordial, quick, and extraordinarily appreciated.
                by
                  • Recommended
                  Employees at Bulverde store
                  Recently, I have had to make several trips to the Bulverde Home Depot. Both times I met exceptional employees. They were both from the same electrical area and their names are Steve and Paul. They are very knowledgeable and helpful to me in finding many products. These two gentlemen Should be commended on the professionalism and knowledge they have of electrical requirements I needed. They were able to help me by advising me on the correct purchase of the required items. Please tell them thank you very much for all their assistance.
                  by
                    Cashiers are allowed to disrespect customers
                    I was called a B—-by a cashier because I questioned his measurements since the two boards I purchased were the same size before I used their self-service cutting center. Magically one of the boards grew a 1/2”…as I was leaving the kid called time that word & when I notified the manager on duty she apologized & said she’d take care of it. The gentleman at the paint counter was a super nice guy, but these kids…really?!?
                    by
                      Great Employees
                      If you need assistance to find something or return something, please find Carolene, Nico, or Bill - these 3 helpfull employees are tops!
                      by
                        • Recommended
                        Very Positive Experience
                        This store is well stocked. If the item I need is not currently in stock, they will help in the ordering process.
                        by
                          • Recommended
                          Helpful and friendly team
                          very helpful and knowledgeable team Two examples Example is in paint department - help with the proper paint for the roof of my golf cart. Example in door department - help in buying the blinds that go into my double pane exterior door and had a contractor that was able to install.
                          by
                            • Recommended
                            Good hometown hardware store.
                            It's seems that inventories and stocking are not managed very well. The inventories seem to be kept low and restocking is done at peak time for customer traffic.
                            by
                              • Recommended
                              Store location
                              We are thrilled that the store isn't jam packed in the parking lot and in the store. We drive a few miles further to get away from the city congestion.
                              by
                                • Recommended
                                Close the store down
                                I suggest you bulldoze the store and start all over again.
                                by
                                  2 found this review helpful
                                  Command Hooks
                                  I picked up a medium, clear designer hook for $12.93. With my military discount I paid $11.64. I really think that this two inch piece of clear plastic with a removable adhesive strip was grossly overpriced. I would not recommend to a friend buying this at Home Depot. That has got to be a grotesquely huge markup. I doubt that it cost the manufacturer more than 75 cents to produce this.
                                  by
                                    From boxed curtain rods to black pipe industrial curtain, really have a viable project to complete. Very happy.
                                    Everyone was gracious, helpful professional and resourceful. I liked that they were open to thinking out-of-the-box!
                                    by
                                      • Recommended
                                      Great store
                                      Always have what I need and customer service is exceptional
                                      by
                                        • Recommended
                                        Great customer service
                                        Great help with advices about tools.
                                        by
                                          • Recommended
                                          HAPPY CASHIER
                                          OUR CASHIER RYLEIGH WAS EXTREMELY HELPFUL. SHE KNEW EXACTLY WHERE TO FIND WHAT WE WERE LOOKING FOR AND SHE HAD A GREAT ATTITUDE.
                                          by
                                            • Recommended
                                            Judi at the check out is a HOME RUN HITTER for HD!
                                            I had several handy man projects, JUDI at the check out took the extra time to make recommendation to improve my shopping trip...thanks JUDI EnS
                                            by
                                              • Recommended
                                              Clean store
                                              This store is one of the cleanest stores. The selection is nice and the employees are friendly.
                                              by
                                                • Recommended
                                                Great customer service
                                                I was returning plumbing parts, lost the receipt, but Rosario used my credit card to confirm the purchase. She was very friendly and yet efficient. Great store.
                                                by
                                                  • Recommended
                                                  Military discount at home depot
                                                  Home Depot now requires an app for military discount. Not all veterans have smart phones. Not everyone wants extra apps on their phones. I guess I’ll be using McCoys from now on.
                                                  by
                                                    1 found this review helpful
                                                    Great customer service and self checkout helpers.
                                                    I am in the store 3 or 4 times a week and Skylar seems to be there most of the time that I come into the store. She is always helpful and I am appreciative of that.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Ms. Gabby, Ms. Rosa at the service desk are always friendly and helpful when I shop at Home Depot. They always have a smile on their face and willing to help (even when they are extremely busy). It’s exactly what a customer wants when they go to a store. John in the loading area is always helpful and willing to assist when I’ve needed items loaded in my car. For a young man he is very respectful and hard working. This Home Depot excels in all areas of customer service. Thank you so much for having such a wonderful team of employees!
                                                      by
                                                        • Recommended
                                                        Best Home Depot
                                                        This is the best Home Depot in the south/central Texas area
                                                        by
                                                          • Recommended
                                                          Terrible customer service
                                                          No employees offered to help me load three extremely heavy and bulky boards onto the cart or offer to help me load them into my pickup. I am a 66 year old woman who was clearly struggling to load and 5 employees in the immediate area didn't even attempt to approach me.
                                                          by
                                                            Delivery problems
                                                            Do not expect your delivery when they say it will be there. Excuse is always a third parties fault.
                                                            by
                                                              Showing 1-30 of 631 reviews

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