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Filter Reviews By:Rating, Profile, Gender, Age (376)
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Showing 1-30 of 376 reviews
Feb 28, 2023
Always great customer service
Great staff who understand what you’re looking for even if you don’t. I know I will always leave the store with what I need, even if I don’t know what it is when I walk in!!
by
DIY
Recommended
Feb 26, 2023
5 Stars for the cashier Cheryl!! She is the best.
Cheryl went above and beyond. made my day brighter and possibly even got me a $5000 gift card. what a gem!! we need more Cheryl in this world.
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Recommended
Feb 18, 2023
Friendly employees
Denise S.was very friendly!
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Recommended
Feb 13, 2023
Dean went above and beyond
My usual experience at the Home Depot in camillus was renewed after Dean went above and beyond to help me replace a battery that I was unable to open the keyless entry myself after several attempts. There has been issues in the past where I have come in and am ignored and there isn’t anyone available to answer questions or be of assistance. Dean was another story. He not only lead me to the battery section but also went above and beyond by actually taking out the old battery and installing the new one for me which I had difficulty with myself. I really appreciated his help and efforts tremendously and will go back solely due to his customer service
by
Recommended
Jan 29, 2023
Better than East Syracuse
This store had so much more selection in the tub area then the East Syracuse location. This site is a bit out of our way, but well worth the drive. I feel that the employees are friendlier and are willing to go out of their way for the customer.
by
Recommended
Jan 29, 2023
Friendly and Helpful Staff
The staff are always so friendly and extremely helpful! We always have a great experience when shopping at the Camillus store.
by
Recommended
Jan 9, 2023
Customer Service.
Tremendous customer service something you see anymore! Customer service is a lost art except st Home Depot!
by
Recommended
Nov 17, 2022
Very Helpful
The minute we walked in the store, we asked for assistance and Shaun helped us with a list of items we were looking for.
by
Recommended
Nov 14, 2022
Tow great employees
Ian and Sinta show kindness and great assistance at this location. They are a fine example of what customer service should look like.
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Recommended
Oct 10, 2022
Unprofessional staff
To my disappointment while visiting the Camilus Store number 1257, my husband and I were disturbed to hear a member of staff putting down another employee. While rounding the corner of the isle I am shocked to find it is a head cashier of the name Kim. Which I had to find out from another employee. She was unprofessional to say the least and unapologetic that she was within customer ears. Because of this we will not be returning. Your employees deserve better
by
Aug 31, 2022
on line back order issue
Curtis and Crystal got on the line to discuss my order issue and Spike on the line and the issue was resolved
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Recommended
Aug 19, 2022
Great products
Just got them and I’m so happy
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Recommended
Jun 9, 2022
Great Employees
As a contractor I'm in The Home Depot almost daily and know many of the associates and I just would like to say how much I appreciate them. I know the store pretty well but if I have a question their people are great.
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Recommended
Jun 5, 2022
Awesome Service
by
Recommended
May 28, 2022
Customer Service with a Smile and Kindness
I returned an item due to my error in ordering. The whole process didn't even take 10 minutes. It was fast and great with great customer service
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Recommended
May 24, 2022
Good service
by
Recommended
May 22, 2022
Awesome Associate Patti!
Patti in the Garden department must be one of Home Depot's best employees. She took a genuine interesting in my purchase for something out of season, and followed through to the end of the purchase to make sure the store had the item and it could be delivered to my home from the store.
by
Recommended
Apr 28, 2022
Everyone is helpful
bought doors a few weeks ago and they were awesome. recently bought some decking and people could not have been more helpful.
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Recommended
Apr 14, 2022
Well Stocked Store
I tried to buy my items online and was unable. I went to the store and had the manager search the warehouse. He returned with much more quantity. So I bought all that they had. Thank you Camillus Home Depot, you rock.
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Recommended
Mar 14, 2022
Always have what I need
All my Ryobi 18volt tool I've boughten at a home Depot in my city.I would never shop elsewhere and I mean that!!
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Recommended
Feb 11, 2022
Just purchased the RYOBI this afternoon.
Haven't had a chance to use it yet.
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Recommended
Oct 28, 2021
NO DOGS
Dogs shouldn’t be allowed to run around store. These aren’t service dogs.
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Recommended
Oct 13, 2021
Terrible Customer Service
I receive the opposite of help when I come here. They have some good products but the workers will not help you find them.
by
Oct 11, 2021
Excellent Customer Service
Staff very attentive to customer and go above and beyond to help!
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Recommended
Oct 11, 2021
WHERE IS THE HELP?
No sale because of no help!
by
Aug 4, 2021
The employees are always knowledgeable, pleasant and helpful. Home Depot always has what I need ...
The employees are always knowledgeable, pleasant and helpful. Home Depot always has what I need so I don't have go to other stores.
by
Verified Purchase
Recommended
Jul 16, 2021
Bought the incorrect lawn mower (my fault). Stopped back the next day after using it once, and as...
Bought the incorrect lawn mower (my fault). Stopped back the next day after using it once, and ask about their return policy. The customer service rep was very helpful explaining, to my surprise, I could within 30 days with my receipt. I returned that same day purchasing the correct one. In and out of the store within 10 minutes or less.
Highly recommend shopping there!
by
Verified Purchase
Recommended
Jul 13, 2021
This store offers exceptional assistance and product quantity, and quality (e.g. live plants). I ...
This store offers exceptional assistance and product quantity, and quality (e.g. live plants). I have been to 4 other Home Depot stores in the area based on convenience when running errands, and none compare. Even if things are happening in the store, such as aisle closures for cleaning or inventory (some beep/back-up noises or the long way to another aisle), it doesn't feel frantic, or like the staff are overwhelmed. I have shopped in all different areas, including speciality centers (e.g. window treatments). The staff speak to you kindly and patiently, and are very helpful. If they don't know something, they ask another employee or look it up with you, which is a rare experience. The store is clean overall. Also, their plant selection is fantastic! -- the indoor plants are actually alive, and well-kept. (I have seen other stores in the area with aisles of dead plants.)
by
Verified Purchase
Recommended
Jun 17, 2021
Helpful and knowledgable employees
Helpful and knowledgable employees
by
Verified Purchase
Recommended
May 16, 2021
The best customer service I’ve ever received! Home Depot truly feels like home. I never get this ...
The best customer service I’ve ever received! Home Depot truly feels like home. I never get this much attention at any of the other hardware stores. People walked by me and try not to make eye contact at other stores.