Reviews for Carmel Mtn #669

most employees are very professional in this store

I encountered to customer service employees, Gargi and Michelle. They were helpful and even walked me to the product I was asking about.

Never coming back for slow service, not only that I felt like I was ignored by the store associates.

This Home Depot may be by far the best I've encountered for the following reasons: Parking is adequate. There is an ample number of associates to assist customers. I've rarely had to wait in line for returns or check-out. Associates are eager to help.

All the employees (especially the salty ones) are very experienced and always assist/recommend suggestions.

I shop Home Depot all the time - this time as before it was difficult to find help to explain type of product and arrange to purchase and install - the person at the service desk did not seem to have knowledge in setting up delivery and installation - took a long time to pay and get paperwork - the next day I received a call from installer - who set up install time - I called home depot and found out the service rep misunderstood delivery for installation

Exceptional service and hardworking staff! Wouldn’t hesitate to shopping at this location again.

They had what I needed. Easy to find, easy to self check. Employees helpful.

I purchased a freezer on New Years Day 2019 from the Carmel Mountain Home Depot and was so happy with the help I received. The Appliance Specialist Mark was Awesome! He was polite, friendly, patient, and very well knowledgeable about the product. He helped me to figure out which freezer would work best for my needs. He compared several models for me, which made it clear which one I would end up purchasing. Thank you Mark for all your help and the great shopping experience. Having a freezer break down on New Years day was very stressful but your help in my purchase really made it a lot better. I will shop here again and will recommend you to everyone as I had a wonderful experience.

Gargi is the absolute best! So efficient and SUPER friendly.

This store are more friendlier than the others and more sinked in with the neighborhood,

Gargi in Returns Area was great (helpful / attentive0

Gargi is the best employee of all others

Exelent people good customer service

The store was a shambles.But, it was to be expected,due to the major project of setting up for the holidays and Black Friday. The good part was that employees took it in stride and did not let it effect their support of customer needs. Case in point, My cashier (Gargi), who normally process returned merchandise, checked me out. I was impressed by the cheerful double duty attitude.

Employees are helpful. A young employee in painting department really took time & steps to help me if I can reuse a leftover flat latex painting on my ceiling. Unfortunately I lost his name. Many employees I ran into offered me timely help. I really appreciate

This Home Depot location excels at having great customer service! And they have lots of inventory and advice!

Looking for flooring repair and found exactly what I needed. Everyone was very helpful.

Great selection of products and employees all were very receptive and willing to provide help and troubleshoot problems with recommendations.

At this store I had a good filling to buy what I needed. very good customer service .

Very helpful and efficient store.

Carmel Mtn. Home Depot is the cleanest and neatest Home Depot in San Diego county. All the staff is very knowledgeable and the friendlyest of all the Home Depot’s as well.

I had some complicated irrigation connections to make. I came to the store on two separate occasions. On both occasions, Dennis in plumbing asked if I needed help. When I described the problems, he knew exactly what I needed and helped me find all the parts required to fix my issues. Very happy with Dennis, and the store overall.

Great staff and great service go a long way

Great place to visit for home improvement.

Irrigation clerk was pleasant and extremely helpful. He took the time to help me with several pvc parts. Cashier was very cheerful and had a sense of humor. Thank you for making my shopping experience a pleasant one!

Employee in this location is very helpful.

Always very helpful and quick.

Worst Customer Service possible. Purchased a dining table and 6 chairs for about $1,200. Was told items would be delivered between 6AM and 8PM (a 14 hour window?!!!). After waiting for 8 hours (6AM until 2PM) Home Depot called to say the Delivery Company did not have time to deliver my table and chairs today. I asked to cancel my order and was told that cancellations must be done in person. Took about 45 minutes in the store to cancel my order. During that time two employees, separately, told me this happens a lot with their delivery service. I lost my day off and still don't have a table. Home Depot Customer Service and delivery policies are ridiculously bad. I wont be shopping here again

well maintained store with friendly people and always helping to find the right thing.They were very courteous and helped to load my car each time I visited Home Depot