Reviews for Carpentersville #1948

The people who work at this store are highly professional and very friendly. I've this store. I visit it everyday

Great store really needed in the community

Shayn and Leah made my entire experience. They were helpful, Professional, kind, and courteous. They made me feel like I was a valued customer. I will be back for all my home improvement needs.

I love how Jeana greeted me and ask how she could help and loved how Jeff ran to help me with the heavy stuff and gave me tips.

Excellent costumer service

This particular store has employees that care about repeat business and whether you shop at their store. We almost didn’t shop here at all today. The Customer Experience Manager Reese convinced us otherwise. He wasn’t the only one. Every employee we encountered on the floor, they said hello or asked if we needed help, to the cashier and loading helpers they all were so polite, professional and friendly. You’ve got our business!

Annie was great approached me and helped me till the very end ,

Seems that they always have exactly what I'm looking for. Sales staff are always friendly and professional.

Both Dan in hardware and Melissa at the Pro Desk provided me with outstanding customer service. They were so helpful above and beyond!

Moazam Hussain in Appliances really KNOWS the products!!! Go to him for any appliance need, he will do all he can to help you, very smart and super nice!

This store is always clean the employees are always really nice. We love going to this store

This Home Depot is always great, love the layout and the people are so friendly, shout-out to Madie for the help!

I was greeted as soon as I walked in the door, and the cashier at the self-check was very helpful.

Dan from Hardware is the guy to see, he will help you with all your needs.

Everyone from this store is awesome. They were all so helpful. Made our shopping trip fun! Especially Raymond

I can’t stop coming back. I find everything!!!!

I would like to give compliments to Diane S. Who is the sweetest most beautiful woman in the store!!! She’s the GREATEST!!!

Friendly staff & knowledgeable and helpful!

The people are getting worse I can never find anyone that will even say hi to me good luck trying to get anyone to help if you have a question

Diane has worked at the checkout in Carpentersville and I have seen her for many years. She is always very helpful and nice. Diane makes my visits pleasant and she is always willing to help.

If you have any needs in the millwork department, ask for Charles! He goes above and beyond. Home Depot is blessed to have him as an employee.

Love my new Carrier furnace and A/C unit

Everyone is always so nice and helpful. Shelves are always stacked and put away in the right spots. Best home depot I've shopped at by far

Steve Wilson helped a lot

This store has great customer service, and very helpful staff. Pleased with this home depot location.

I went in there to get supplies for my classroom to make a camp themed room. And Thomas from hardware was very helpful. Especially since I was asking about obscure things all over the building. He stayed positive and let me know of all the materials quickly.

I bought stuff from this location and very satisfying with the service there

If you ever have to go to the customer service desk I hope you get to deal with Rebecca. She is what is good about this world. Friendly, accommodating and just a pleasure to deal with

Purchased a special order French door. And the nature process was just awesome. I forgot the door salesman’s name but he was a pleasure to work with. 9-12-22

Iwasno so happy for the lack of greetin customers at the entrance and on some departments you feel that you are on your own, good luck!