#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(865)541-5315
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4710 Ctr Line Dr
Knoxville, TN 37917
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Customer Store Reviews

  • 4.7 out of 389 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (389)
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Showing 1-30 of 389 reviews
Purchased a dishwasher and installation. Delivery and installation was set up and confirmed but d...
Purchased a dishwasher and installation. Delivery and installation was set up and confirmed but dishwasher was never delivered. No calls explains why or to reschedule. It has now been 2 more days and I still have not received a delivery time. I had to call to try to find out where dishwasher was and Home Depot store says that can’t assist me since deliveries are contracted out. I think I have been scammed!
by
  • Verified Purchase
While I like the store- convenient to us, and you honor our military service! I become very frust...
While I like the store- convenient to us, and you honor our military service! I become very frustrated when aisles are blocked because of stock issues, or I can't reach the items I need. Some employees ask if they can help but a lot do not. The Cashiers are very friendly and accommodation (i realize the men- grunt guys don't always want help- but as a woman I just want to just the aisle help I need is important.) But it is frustrating in these times that so many items are "Made in China" and know they will not last as well as American or even European made! Thank you!
by
  • Verified Purchase
  • Recommended
Great customer service!!! Very helpful staff even when items weren't in stock they offered to get...
Great customer service!!! Very helpful staff even when items weren't in stock they offered to get them for me.
by
  • Verified Purchase
  • Recommended
Great team will help when asked, very knowledgeable. However they have a cashier there that i wou...
Great team will help when asked, very knowledgeable. However they have a cashier there that i would stay away from she has the worst attitude rolls her eyes when asked for help and deep sighs. Not friendly, ruined my eye for home depot as i do not shop at the competitors.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Always find help with what I am looking for, instead of wandering around wasting time. The assoc...
Always find help with what I am looking for, instead of wandering around wasting time. The associates are always friendly and helpful.
by
  • Verified Purchase
  • Recommended
Employees like Glen and Bobbie H make this an outstanding store! They were so helpful with a pro...
Employees like Glen and Bobbie H make this an outstanding store! They were so helpful with a project my daughter and I needed to complete for her college apartment. We couldn't have completed it without their advice and assistance!
by
  • Verified Purchase
  • Recommended
This store never disappoints. The staff are friendly and always asking if they can help you.
This store never disappoints. The staff are friendly and always asking if they can help you.
by
  • Verified Purchase
  • Recommended
Employees are very helpful and they always have what I need.
Employees are very helpful and they always have what I need.
by
  • Verified Purchase
  • Recommended
GET RID OF THE SELF CHECK OUT REGISTERS AND HIRE MORE HELPFUL FRIENDLY EMPLOYEES! THE EMPLOYESS ...
GET RID OF THE SELF CHECK OUT REGISTERS AND HIRE MORE HELPFUL FRIENDLY EMPLOYEES! THE EMPLOYESS ARE GREAT AND DOING THE BEST THEY CAN, yet THEIR HANDS ARE BOUND WITH CORPORATE RED TAPE! CORPORATE NEEDS TO LISTEN TO CUSTOMERS!
by
  • Verified Purchase
  • Recommended
Overall, the associates were friendly and helpful; however, I would suggest that there be some ki...
Overall, the associates were friendly and helpful; however, I would suggest that there be some kind of button to push in a particular area that alerts an associate whenever a customer needs help, especially with cutting wood.
by
  • Verified Purchase
  • Recommended
This store is easily accessible from I-40 in Knoxville, TN. Most store employees know where every...
This store is easily accessible from I-40 in Knoxville, TN. Most store employees know where everything is located in the store in order to direct you to a particular aisle. Bethany A. is a real asset because she helped me locate this purchase.
by
  • Verified Purchase
  • Recommended
WEEEEEE OH at the DEPOT!!!! The store did not have the trim in stock...BUT...the friendly sales...
WEEEEEE OH at the DEPOT!!!! The store did not have the trim in stock...BUT...the friendly sales staff helped us to find it on-line...sooooooo you could say we found a "Weeeeeee Oh!!!" at the "Depot"!.
by
  • Verified Purchase
  • Recommended
it's no better or worse that any other Home Depot I've been to.
it's no better or worse that any other Home Depot I've been to.
by
  • Verified Purchase
  • Recommended
clean, aisles labeled, friendly customer service, willing to help
clean, aisles labeled, friendly customer service, willing to help
by
  • Verified Purchase
  • Recommended
Store was very clean and products were in good locations. Employees were helpful in finding what ...
Store was very clean and products were in good locations. Employees were helpful in finding what I did not see. Store had items that have several parts you could buy just the part you needed.
by
  • Verified Purchase
  • Recommended
Very friendly and helpful employees. When I place orders online to be picked up in the store, th...
Very friendly and helpful employees. When I place orders online to be picked up in the store, they are always available very quickly!
by
  • Verified Purchase
  • Recommended
home depot is my go to store for any serious project always neat and clean every employee was qui...
home depot is my go to store for any serious project always neat and clean every employee was quick to ask if i needed help
by
  • Verified Purchase
  • Recommended
I found everything I was looking for with assistance from an associate Paul. This store has well...
I found everything I was looking for with assistance from an associate Paul. This store has well trained employees to help customers!
by
  • Verified Purchase
  • Recommended
Fantastic crew at this store. All are friendly and eager to help!
Fantastic crew at this store. All are friendly and eager to help!
by
  • Verified Purchase
  • Recommended
They did not offer a military discount. The store did not charge as advertised.
They did not offer a military discount. The store did not charge as advertised.
by
  • Verified Purchase
1 found this review helpful
People are always friendly and ready to help. If I cant find what I'm looking for,there is always...
People are always friendly and ready to help. If I cant find what I'm looking for,there is always someone around who can point me in the right direction.
by
  • Verified Purchase
  • Recommended
Been a simple process in a complicated kitchen remodeling project. Decisions, and changing my min...
Been a simple process in a complicated kitchen remodeling project. Decisions, and changing my mind on products multiple times. Great advice from Danielle in Kitchen Cabinet Dept. she was extremely hepful and knowledgeable and never bothered by my endless questions, concerns or phone calls
by
  • Verified Purchase
  • Recommended
Customers beware! Ordering online is a nightmare! Delivery service is a nightmare! Customer serv...
Customers beware! Ordering online is a nightmare! Delivery service is a nightmare! Customer service is a nightmare! When ordering an appliance I did not receive it during that window of time that I was told I would. If I had not called to check on this order I would have never known what was happening. No one ever informed me of when my delivery was rescheduled until I called four times. Worst experience ever! Will never shop here again!
by
  • Verified Purchase
As soon as I walked in to Home Depot with my list of lumber to buy, a young man working there cam...
As soon as I walked in to Home Depot with my list of lumber to buy, a young man working there came to help me. I am 73 yrs old so this means a lot to me as my husband has to have a cane or chair for mobility and is a Veteran. I wish I could remember his name but I appreciate everyone that doesn't ask if you need help but just helps. Thanks
by
  • Verified Purchase
  • Recommended
Great. Thanks for the military discount!
Great. Thanks for the military discount!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Clean and well organized store. All staff members were kind and patient and very helpful. Product...
Clean and well organized store. All staff members were kind and patient and very helpful. Products were fantastic and all in stock.
by
  • Verified Purchase
  • Recommended
Homedepot stores have always had what I was looking for and have ordered for me when items have b...
Homedepot stores have always had what I was looking for and have ordered for me when items have been out of stock .The employees also have always been there when I needed assistance and the stores are very clean compared to other stores
by
  • Verified Purchase
  • Recommended
I love coming to my neighbor hood Home Depot. Everyone is always on point. There are so many stor...
I love coming to my neighbor hood Home Depot. Everyone is always on point. There are so many stories that I can tell that it would take hours to tell it all. Home Depot saved my plumbing in my home and my sisters home.When my power went out the guy showed me what to get and do.They showed my other sister how to put in flooring and now her flooring is great. This is just small list of things.
by
  • Verified Purchase
  • Recommended
always helpful
always helpful
by
  • Verified Purchase
Employees in the garden dept. We're very knowledgeable and helpful. they made my visit easy. thanks
Employees in the garden dept. We're very knowledgeable and helpful. they made my visit easy. thanks
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 389 reviews

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