#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(402)572-6489
Tool & Truck Rental(402)572-6480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
4545 N 72nd St
Omaha, NE 68134
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Customer Store Reviews

  • 4.7 out of 441 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (441)
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Showing 1-30 of 441 reviews
Josh and Antonio in the garden center were so helpful and kind. They loaded all of our mulch and ...
Josh and Antonio in the garden center were so helpful and kind. They loaded all of our mulch and soil and helped us pick out what we needed. Kathryn was very friendly as our cashier. This was the best store experience we have had in awhile. You can tell everyone enjoys their job here.
by
  • Verified Purchase
  • Recommended
The associates were helpful and friendly. Maurice was knowledgeable about the location of product...
The associates were helpful and friendly. Maurice was knowledgeable about the location of products within the store, and was able to direct me to other areas that I needed.
by
  • Verified Purchase
  • Recommended
Employees are always polite and go out of their way to be of help. Love this store.
Employees are always polite and go out of their way to be of help. Love this store.
by
  • Verified Purchase
  • Recommended
This store has the nicest associates. They go out of their way to be helpful.
This store has the nicest associates. They go out of their way to be helpful.
by
  • Verified Purchase
  • Recommended
Home Depot is always a great place to go for everything a man needs other than his wife. This one...
Home Depot is always a great place to go for everything a man needs other than his wife. This one is no exception!
by
  • Verified Purchase
  • Recommended
The employees are always friendly and knowledgeable. I recently bought a house and find myself at...
The employees are always friendly and knowledgeable. I recently bought a house and find myself at this location several times per week. During my last experience an employee, Blake, provided me information about air conditioners and furnaces. He also helped me find all the items on my shopping list. He went above and beyond and I was really appreciative.
by
  • Verified Purchase
  • Recommended
This store generally is the location I have to go to due to proximity to my rental houses. It is...
This store generally is the location I have to go to due to proximity to my rental houses. It is literally the only reason I go to this store. The staff has a few gems in there but a majority of the interactions are poor attitude, improper training, zero hustle. I assume this is due to the store managers style for this location, this can’t be the only bad review this location has gotten. I didn’t know how much a Home Depot could be until I was at a different location and it opened my eyes to how poor this one is.
by
  • Verified Purchase
I went to Home Depot to find a very inexpensive item. When I couldn't find it, I went and asked a...
I went to Home Depot to find a very inexpensive item. When I couldn't find it, I went and asked an employee at customer service. She walked with me until we found it. She made me feel valued as a customer, no matter how much money I was spending. That was the Best customer service experience I've had in years!
by
  • Verified Purchase
  • Recommended
Great prices and courteous polite associates
Great prices and courteous polite associates
by
  • Verified Purchase
  • Recommended
The store is always clean, and the staff is always helpful. You have a great staff working there!!!
The store is always clean, and the staff is always helpful. You have a great staff working there!!!
by
  • Verified Purchase
  • Recommended
Worst home depot ever!! I ordered a grill that was pricing. When to pick up. Grill was already pu...
Worst home depot ever!! I ordered a grill that was pricing. When to pick up. Grill was already put together, employee stated they built it for me. In fact it was the demo model with price tag still on it. Grill have several scratched and dents. When I explained this to the employee they said I was picky and they would look for another one. The store showed 5 more there, however none could be found. Very rude employees who flat out lied to me. Never going back to this store
by
  • Verified Purchase
The store is well organized and staff is extremely friendly and helpful. I always find what I need!
The store is well organized and staff is extremely friendly and helpful. I always find what I need!
by
  • Verified Purchase
  • Recommended
EXCELLENT CUSTOMER RELATIONSHIP.
EXCELLENT CUSTOMER RELATIONSHIP.
by
  • Verified Purchase
  • Recommended
This location made me want to cancel my Home Depot credit card and not ever to your business agai...
This location made me want to cancel my Home Depot credit card and not ever to your business again. I went in for an air compressor and asked for help, after asking for help 3 plus times, I said if I don’t get help you can keep the dam thing and I will buy it else where, Then they offered to help. I’m so disappointed and dissatisfied that if I don’t like this compressor it will be going back and I will be canceling my credit card with you all.
by
  • Verified Purchase
Great, PRO workers were very helpful.
Great, PRO workers were very helpful.
by
  • Verified Purchase
  • Recommended
Very helpful employees A+++
Very helpful employees A+++
by
  • Verified Purchase
  • Recommended
thankyou I feel safe shopping in you're store friendly lots of great idea'...
thankyou I feel safe shopping in you're store friendly lots of great idea's and savings
by
  • Verified Purchase
  • Recommended
There are so many friendly cashiers they are always there to do the job and make sure we are happy!
There are so many friendly cashiers they are always there to do the job and make sure we are happy!
by
  • Verified Purchase
  • Recommended
This is the best HD in Omaha by far!
This is the best HD in Omaha by far!
by
  • Verified Purchase
  • Recommended
Caring and knowledgeable employees. A great home improvement store where they treat you like family
Caring and knowledgeable employees. A great home improvement store where they treat you like family
by
  • Verified Purchase
  • Recommended
Homedepot is very clean and has gret customer service! Every time I go to the store I can always...
Homedepot is very clean and has gret customer service! Every time I go to the store I can always find a friendly face in the store to assist me and be very patient. They go out of their way to serve you!
by
  • Verified Purchase
  • Recommended
Annette and Chris in the carpet department are extremely helpful - would strongly recommend if yo...
Annette and Chris in the carpet department are extremely helpful - would strongly recommend if you are a novice looking for guidance on carpet installation.
by
  • Verified Purchase
  • Recommended
Employees are lazy and rude . Asked for help loading $900 in wood. Employee started yelling that...
Employees are lazy and rude . Asked for help loading $900 in wood. Employee started yelling that it wasn’t his job . Everyone was looking to see what was going on . All we did was ask for help loading a truck
by
  • Verified Purchase
I had the best experience this time when I shopped. I didn't have to wonder through the aisles t...
I had the best experience this time when I shopped. I didn't have to wonder through the aisles to find an item that was on the labels for the aisles. A young man saw me looking up at the aisle tables and asked if he could help me find what I was looking for. He was able to tell me what aisle and (on the left side in the middle of the aisle). He knew the products & where they are. When I shop I like to get in and get out because there is always something that I have to get done. It was a great experience not having to wonder through the aisles to hunt for what I needed.
by
  • Verified Purchase
  • Recommended
I always feel at home at my home depot. Most of the elder associates are so helpful and knowledge...
I always feel at home at my home depot. Most of the elder associates are so helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
My purchase required a manager on duty, It was late afternoon Friday. The store was moderately bu...
My purchase required a manager on duty, It was late afternoon Friday. The store was moderately busy and there was no manager on on hand. Very poor scheduling of managers. It took almost 1/2 hour to make the purchase because of poor management oversight. On the other hand Ray on the floor, Daysia in customer service and finally Cory M really worked hard until the issues were resolved. Maybe one of them should be a manager.
by
  • Verified Purchase
The employees were very friendly but i had to track them down. No one was available to help until...
The employees were very friendly but i had to track them down. No one was available to help until I went to find someone.
by
  • Verified Purchase
  • Recommended
During this time of COVID-19 I need two things quality products, and great prices. The Depot deli...
During this time of COVID-19 I need two things quality products, and great prices. The Depot delivered.
by
  • Verified Purchase
  • Recommended
If you go to home depot, ask to speak to Blake, he was an amazing worker and he knew exactly how ...
If you go to home depot, ask to speak to Blake, he was an amazing worker and he knew exactly how to help me and my friend when we told him that we made a big hole in my wall. He also knew how to help when I told him my wall was half peeled off due to me peeling it.
by
  • Verified Purchase
  • Recommended
This particular place has been very good for the community as it is the only DIY in the neighborh...
This particular place has been very good for the community as it is the only DIY in the neighborhood.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 441 reviews

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