#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(509)524-1562
Tool & Truck Rental(509)524-1563
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1100 Ne C St
College Place, WA 99324
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Customer Store Reviews

  • 4.5 out of 379 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (379)
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Showing 1-30 of 379 reviews
The good, the bad, the ugly
Home Depot employee named " Thrasher " is all world. Watch out for cashier " Judy " at stand #1......she is really grumpy.
by
    • Recommended
    Ron R was very helpful
    Ron R helped us find a cheaper alternative for what I was buying and was overall very helpful
    by
      • Recommended
      Cashier
      Cashier Ronald R was very polite, respectful and deserves more credit for the job he does well.
      by
        • Recommended
        Conner was great. Management stuff.
        I enjoyed Conner Care.
        by
          • Recommended
          Military discount
          Very unhappy about the military discount being removed from the Home Depot credit card
          by
            Carpet installation
            Make sure you ask about ALL policies about free carpet installation before purchasing any carpet from Home Depot!
            by
              I WISH I STILLL OWNED A HOUSE
              I love decorating and sprucing up my home. I have access to a 20+ ft. Lanai off of my living room which allows me to do planting, etc. during good weather. Your choices of plants and flowers in the Spring, make my Green Thumb "itching" to get busy. Thank you for such a great addition to my neighborhood.
              by
                • Recommended
                Personal
                I found three different employees that had good knowledge about inventory and location I also found some employees that were helpful
                by
                  • Recommended
                  Almost always find what I need
                  I like to frequent our local hardware stores too. But when I need something specific, I can almost always find it here. When I did a huge home remodel last year, I could have slept at Home Depot I was there so much!
                  by
                    • Recommended
                    Stuff Stacked Everywhere
                    I almost hate going to this Home Depot because it is so cluttered everywhere it is difficult to get around and even hard to reach products due to stuff stacked in the way. so much so that my 2 year old grand daughter had her arm smashed between the cart and a work bench stacked in the isle
                    by
                      Helpful
                      Employees did their very best trying to locate an item in very high demand. Felt good to get that kind of service.
                      by
                        • Recommended
                        Excellent service over the phone & in person in the store
                        I shopped around over the phone in small town of Walla Walla & found Home Depot had the best prices on the varity of items I purchased.
                        by
                          • Recommended
                          Great store; Fine staffing; friendly and ver helpful
                          We purchased a new BBQ on Friday, July 1st, nearing closing time. Several employees worked together as an excellent team to find the product, make the sale and load us up. They sure worked together with a great amount of spirit that clearly demonstrated sincere customer service ... Hats off to this hard workers!
                          by
                          • Verified Purchase
                          • DIY
                          • Recommended
                          Customer service at service desk
                          Today, June 4 2022 I bought a $599 grill The person who at the service desk was not friendly acted like we were a bother and was not very helpful
                          by
                            Great place to shop
                            However the parking lot is small especially if hauling a trailer. Weekends are super busy as expected but everytime I an there on the weekends customer service is lacking....bit this is College place and no other big box stores around.
                            by
                              • Recommended
                              Excellent Customer Service
                              I needed help finding landscaping tools. There were 2 salesmen that were awesome and helped me so much.
                              by
                                • Recommended
                                Excellent assistance
                                I was sent to Home Depot, College Place, by my daughter. She needed parts to custom assemble a pond pump and a UV filter. I was sent with the parts that needed to be connected and information about the end goal. I was approached by Greg in the plumbing aisle. I explained what I was after and he asked some questions. I ended up calling my daughter for clarification on some of Greg's questions; he listened and complemented her on her ability to articulate specifics about the equipment we were working with. He took the time to find exactly what was needed to accomplish our goal and complete our project. He was very patient, professional and seemed genuinely interested in helping us. My daughter was very pleased with the parts I brought home.
                                by
                                  • Recommended
                                  honesty of employees
                                  When greeted by employees, and asked if they could help ,if they do not have the knowledge of the products, find someone who does." DO NOT SAY THEY DO NOT WANT TO HELP THE CUSTOMER", When they think we are out of distance to hear them.
                                  by
                                    1 found this review helpful
                                    What Happened To The Orange Box
                                    Customer service associate wants to debate about locksmiths open on the weekends, tell them how to make a sale and they completely ignore you, ignored when asking for help as the associates business is more important, not greeted on coming to the store, don’t have the usual in-stock items, customer service gone to hell.
                                    by
                                      1 found this review helpful
                                      Great features
                                      I generally have good experiences at this location. The lady at the register’s name was jenn. She should be commended. I’ve worked retail before and not all of my customers were what you might consider pleasant.
                                      by
                                        Most helpful and friendly employees!
                                        I have been shopping at the College Place Home Depot a few times a week since I moved here a few months ago. The employees are always so helpful and friendly every time I walk in. Sam in the paint department is so nice and helpful. He always remembers me and greets me by name. I no longer dread going to a home improvement store like I used to in Ohio.
                                        by
                                          • Recommended
                                          Great customer service.
                                          Great customer service.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          My wife and I shop often at Home Depot in College Place. Each and every visit we receive excelle...
                                          My wife and I shop often at Home Depot in College Place. Each and every visit we receive excellent, knowledgeable help. The associates who helped us today in plumbing were Kevin (earlier in the day), Matthew (only an hour earlier), and John (for the last purchase). They were all friendly, knowledgeable, and helpful. Wow!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Customer service on Check Out #2 was on called for and rude.
                                          Customer service on Check Out #2 was on called for and rude.
                                          by
                                          • Verified Purchase
                                          This store has wonderful staff and it seems to always have what we need. They do a wonderful job ...
                                          This store has wonderful staff and it seems to always have what we need. They do a wonderful job of having quality products in stock and for a great price. Shop here!
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Fred in the flooring department answered all of my questions and educated me about the different ...
                                          Fred in the flooring department answered all of my questions and educated me about the different types of flooring. Then, I felt much more confident about making a choice. He was very patient, helpful and walked me through scheduling a measurement for my floors.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          This Home Depot is always very well stocked and all the employees are very friendly and helpful i...
                                          This Home Depot is always very well stocked and all the employees are very friendly and helpful it is a pleasure to shop there.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Employees are always friendly and helpful at the College Place store! Its hard to keep me away !
                                          Employees are always friendly and helpful at the College Place store! Its hard to keep me away !
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Store is nice and clean,and there's someone right there to always help you out,for finding things...
                                          Store is nice and clean,and there's someone right there to always help you out,for finding things,and answering questions,giving advice on somthing.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          The associate who assisted me at the Customer Service Desk cash register - Kristin - went out o...
                                          The associate who assisted me at the Customer Service Desk cash register - Kristin - went out of her way to pick up all of my merchandise that i had accidently dropped. i did not expect this, as she appeared to be multi-tasking at the same time.
                                          by
                                          • Verified Purchase
                                          • Recommended
                                          Showing 1-30 of 379 reviews

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