#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(719)572-1421
Tool & Truck Rental(719)572-1420
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
102 N Academy Blvd
Colorado Springs, CO 80909
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Customer Store Reviews

  • 4.7 out of 607 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (607)
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Showing 1-30 of 607 reviews
Always great
I never have an issue here. I have been coming here for years and will continue to do so as long as I’m here. Staff is friendly and they always have what I need.
by
    • Recommended
    Great Service
    We purchased new cabinets from HD - and our experience was really great.
    by
      • Recommended
      Great customer service!
      Yesterday 22nd March I went in to buy a butcher block countertop acedia style and the staff was so helpful and kind they made it their mission to find the item I was looking for. very professional and thank you to Cody and his colleagues for your help!!
      by
        Julie D. was Awesome
        Julie D. was very professional and helpful. She explained all my benefits and opportunities to save money. She was very professional and knowledgeable. She should be given a raise, bonus, and/or promotion. I have been shopping at Home Depot for many years and I love the military discount, merchandise, and value for my money. Thank you very much and continue to offer great value.
        by
          • Recommended
          Great customer service from Vicky
          Great customer service from Vicky
          by
            Drill
            Most times it's hard to get help because it so busy but the last couple times we have had great help.
            by
              • Recommended
              The Home Depot Employees Rock at Store # 1504 = 80909
              Big Thanks to Steve on the Pro Desk, Robb in Lumber + Digna in Checkout, You 3 Are The Best!
              by
                • Recommended
                HELP FIND WHAT I NEEDED AND CHECK OUT FAST
                HELP FIND WHAT I NEEDED AND CHECK OUT FAST
                by
                  Bad Customer Service
                  I went to the store for an emergency home repair for a critical part. Was treated rudely by 5 employees. They were to busy talking with each other to answer a 2mn question and show me where the part was located. When I asked to see the part to verify it was correct and decided to go with a more expensive part they made a coarse comment of Did I really just open that and show you the part for nothing? Wont be going back to this store.
                  by
                    1 found this review helpful
                    Obtaining My Stove
                    I found and purchased an electric stove which was on sale saving me dollars. It was exactly what I needed. The stove was provided promptly without incident.
                    by
                      • Recommended
                      Tanya could not have been more helpful. She needs a raise
                      A great experience!!
                      by
                        • Recommended
                        What a great experience!
                        I had been trying to buy a washer/dryer set for months. Either the brands I wanted were out of stock or I could not find anyone to help me. That was at the other home improvement store. I went to Home Depot and was helped right away. I found one I liked, it was available within a week. The transaction was quick, Alyssa gave me her full attention and it was a great experience.
                        by
                          • Recommended
                          Don't bother if you are in a hurry to check out or want to use cash
                          They have no cashiers and basically accept only credit card payments.
                          by
                            Great associates
                            I walked in today and was met by a friendly staff, but the best part of my visit was Emy from Pro-Desk. She was so friendly and knowledgeable. She was able to show me what I was looking for as well as got me checked out. Give her a freakin raise because employees like this do NOT come very often.
                            by
                              • Recommended
                              Great customer service
                              Joel Bazan-Gomez is the appliance specialist and is great at his job. He was very friendly, patient and knowledgeable. I have never purchased NEW appliances before and he answered my questions and made the experience a great one.
                              by
                                • Recommended
                                Great Store
                                I've bought several items here, and they all worked and performed great. I have also rented tools from the department, and have been satisfied as well renting and using the equipment. As a contractor, its great when I don't have a specific tool, to just rent it. Thanks
                                by
                                  • Recommended
                                  WHAT A GREAT STORE !
                                  If you want to shop where there is a positive environment, great custormer service and excellent selection - go to The Home Depot !!!
                                  by
                                    • Recommended
                                    The customer service here is mostly about making errors that nobody knows how to fix
                                    The appliance salesman typed my name wrong, mixing up my first and last names. This caused my credit card to be declined. When I showed him the error, he only fixed the credit sale part, so I got a bunch of robotic emails addressed to the wrong name. No wonder he couldn't find my account history and identity! When I went to customer service to get my name corrected, that well-meaning incompetent pulled up my obsolete email and address information. So now I can't be sure whether they're going to deliver my dishwasher to the correct house. And nobody knows how to update or correct the robot emails I received that are all wrong.
                                    by
                                      1 found this review helpful
                                      A Pro Desk that truly shines!
                                      Whenever I have a question or need guidance someone at the 1504 Pro Desk is always avaliable. They have a large group of teamates that have great knowledge in all things Home Improvement. Best Pro Department in the country!
                                      by
                                        Great People
                                        Clay did a great job supplying me THHN wire in a timely fashion and for a great price.
                                        by
                                          • Recommended
                                          Great customer service
                                          Nayeli in the Pro department is awesome! She went above and beyond to complete an online order for pick up early.
                                          by
                                            • Recommended
                                            Best service ever
                                            They show the utmost enjoyment in their jobs and definitely would love to see more stores like this one!! Keep it up store #1504
                                            by
                                              • Recommended
                                              Awsome Service
                                              Andrew (*and Roberto?) we're amazing at helping me find what i needed and mentioned special sale pricing available
                                              by
                                                • Recommended
                                                Vicki
                                                Vicki at the Pro Desk does a great job leading the Pro Desk staff. She is always attentive to my needs and puts her customers and team first. She always thanks me for my business with a smile on her face.
                                                by
                                                  Impressive.
                                                  Home depot has everything I need for home improvements.
                                                  by
                                                    • Recommended
                                                    Best store in Colorado Springs
                                                    Everything I shop at this Home Depot the associates in the store are always welcoming and helpful. The store is always clean and product is always available. Andrew a checkout associate was very friendly and helpful making my visit quick and easy.
                                                    by
                                                      • Recommended
                                                      GOOD STORE
                                                      I needed bolts and nuts. Cody and Don was knowledgeable. There was so many bolts but they helped me find it quicker. Tony and Evelyn was friendly. Checking out was fast because I had crutches. I like this team better than the store by fort carson. In and out and the associates actually want to help me. Great Customer Service.
                                                      by
                                                        Changing of the guard
                                                        I was at this particular store over 10 years ago, at that time they had some real jackwagons working there, not only did they not appreciate my business, but they acted as if they were doing us a favor to direct us to the department we needed Last week I took a chance and went back there to get two keys made for my car. The young man that assisted me noticed they didn't have the exact key number for my particular vehicle. He had the job knowledge to substitute a different model key, and make it work for my car! I tried both keys they worked flawlessly! I will now shop at this store again!
                                                        by
                                                          Super employees
                                                          Taylor and Aaron went above and beyond to help us. Good employees make a great shopping experience.
                                                          by
                                                            • Recommended
                                                            Best HD in the Universe
                                                            Very Professional at the Pro Desk. Clay the pasa I work with does an amazing job!
                                                            by
                                                              Showing 1-30 of 607 reviews

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