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Showing 1-30 of 694 reviews
Feb 4, 2022
Front desk needs help
I called to get help with my ordering and was rudely cutoff mid sentence only to be provided a number to call and unceremoniously hung up.
by
Feb 1, 2022
Great Cashier!!
I went today 2/1/22 at 12:30pm to purchase some lawn equipment and had a hard time getting service. Very disappointing... Mgr who finally helped was unfriendly. After A VERY long wait over 40 min we finally were able to check out. I was not in the best humor approaching the check out after the sub par service from the manager. The cashier Celeste however was very pleasant and friendly. She was very patient and even suggested I sign up for the home Depot credit card to save $100 on this purchase. There was a long line and it took a while to sign up but in the end I was approved and did in fact save $100. Thanks to Celeste I left very pleased. She did a great job and I would be proud to have her as one of my employees at my business. She also mentioned the survey which I did as well.
by
Jan 24, 2022
Service Desk is Terrible.
I needed help with my account and the person who answered the phone as rude and cut me off. She would not listed to anything i had to say and put me on hold. She came back and gave me a number to call. This is basically what happens every time I have work with the front office bunch.
by
Dec 7, 2021
Kitchen appliance
Kitchen appliance paints Knobs
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Recommended
Nov 30, 2021
Great products at a reasonable price, with very helpful employees.
Bought two Delta toilets seats for a great price. Delta products are working great.
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Recommended
Nov 17, 2021
Home Depot at Padre Island Drive
Home Depot provides good products at a good price. Friendly associates are very helpful and it usually doesn't take long to get checked out.
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Recommended
Nov 12, 2021
Cashier
The cashier in gardening, Monica, did not even speak to me when she was cashing me out, then she was on the phone. 11-10-21 3:18 pm
by
Oct 25, 2021
Ok
Belinda Cashier was nice and polite...
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Recommended
Oct 13, 2021
Home Depot, overall, good service but ?
I bought a plumbing product i needed to get installed today. I told the clerk i was prior military and showed my Nueces County pic Veteran ID card which you get only when you file at courthouse a copy of service called DD214, they verify you as a veteran and issue you the id card. The clerk said the card was not accepted at Home Depot! :(
by
Recommended
Aug 2, 2021
All of the front end employees are extremely friendly and provide great customer service
All of the front end employees are extremely friendly and provide great customer service
by
Verified Purchase
Recommended
Jul 28, 2021
We were very pleased with our last visit. Pete helped my wife and I locate and decide on sink fi...
We were very pleased with our last visit. Pete helped my wife and I locate and decide on sink fixtures. We received prompt and courteous attention. He went a step further and searched other parts and price options. He exceeded our expectations when he decided to get a latter and look at other parts available on the top shelf of the isle. Give Pete a Raise! (No, we had never met him before and he is not a relative.)
by
Verified Purchase
Recommended
Jul 21, 2021
Great Customer Service All Around in the Outside Garden.. From Cashier Robyn to Garden Guys Marco...
Great Customer Service All Around in the Outside Garden.. From Cashier Robyn to Garden Guys Marco and Michael.. Good Job..
by
Verified Purchase
Recommended
Jul 14, 2021
Josephine in Garden was Awesome Nice and Friendly..Good Job Josephine....
Josephine in Garden was Awesome Nice and Friendly..Good Job Josephine....
by
Verified Purchase
Recommended
Jun 24, 2021
My cashier was very proffessional and cared about my issue. I purchased a 28000.00zero turn. In t...
My cashier was very proffessional and cared about my issue. I purchased a 28000.00zero turn. In the morning. It needed a grass deflector. I told the associate il give I would pick up at 5 pm. To give him time to install. When I went to pick up. The customer sevice man. Very unprofessional. Told me they could not find the deflector. Told me if I want it I have to get from manufacture. If I wanted to take as is is. I said it is a safety issue I could accidentally kill some one. He didn’t really care about that. I refused to buy and I got a refund. Bad business . I will go some where else to buy. I am very dissapointed.
by
Verified Purchase
Jun 21, 2021
When you ask to call for a manager. I don't appreciate a straight stare from the cashier to see i...
When you ask to call for a manager. I don't appreciate a straight stare from the cashier to see if I'm going to step down..
by
Verified Purchase
1 found this review helpful
Jun 21, 2021
I wish I would have copied the review I just typed on my survey for this home depot on the previo...
I wish I would have copied the review I just typed on my survey for this home depot on the previous pages. Howard and Raymond in the service and repair department greeted me and my husband immediately upon entering their area on our early morning visit with 2 mowers in tow in need of repair. Both are perfect representatives of your store and if all employees were of this caliber I'd be recommending they teach or train all employees of "how to do it right". One mower was repaired on the spot quickly and started up several times to ensure of repair and easy to start. Recommended new filter also and obtained one and replaced the filthy one. gave several "how to"s and what not to do's. I will for sure use this store for all that I can and I can say I have passed the recommendation of tool rental and repair to 2 of my neighbors. I say thank you and will see you often.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 16, 2021
I was double charged for a $59.00 drill and didn't notice it until I returned back to Ohio, be su...
I was double charged for a $59.00 drill and didn't notice it until I returned back to Ohio, be sure and check your receipt before leaving the store.
by
Verified Purchase
Recommended
Jun 9, 2021
I have visited many Home Depot Stores but the best experience I had was at the Corpus Christi Loc...
I have visited many Home Depot Stores but the best experience I had was at the Corpus Christi Location on SPID.
by
Verified Purchase
Recommended
Jun 7, 2021
The girlAt returns was so helpful and very nice . She was a great !! Store was very clean all emp...
The girlAt returns was so helpful and very nice . She was a great !!
Store was very clean all employees were helpful and knowledgeable
by
Verified Purchase
Recommended
Jun 6, 2021
Overall the customer service was great and friendly.
Overall the customer service was great and friendly.
by
Verified Purchase
Recommended
Jun 5, 2021
Very clean and helpful
Very clean and helpful
by
Verified Purchase
Recommended
Jun 5, 2021
Always helpful in every state in the same layout
Always helpful in every state in the same layout
by
Verified Purchase
Recommended
Jun 2, 2021
The returns clerk was very polite wish home depot would give veteran discount
The returns clerk was very polite
wish home depot would give veteran discount
by
Verified Purchase
Recommended
May 23, 2021
The Customer Service we got from Monica in the appliance department was "Absolutely Outstanding"!...
The Customer Service we got from Monica in the appliance department was "Absolutely Outstanding"! She went above and to beyond to help us purchase a Samsung Gas Range with ease. Janie at front register was great also.
by
Verified Purchase
Recommended
May 15, 2021
I love buying products here as im feel at home.
I love buying products here as im feel at home.
by
Verified Purchase
Recommended
May 9, 2021
More power to homedepot. I love coming here. Prizes are better than other big box store. Easy ret...
More power to homedepot. I love coming here. Prizes are better than other big box store. Easy return products. Thankyou.
by
Verified Purchase
Recommended
May 8, 2021
The store was stocked up and had almost anything needed that isnt normally available at other sto...
The store was stocked up and had almost anything needed that isnt normally available at other stores; yet, there werent any employees available to help me get plywood.
by
Verified Purchase
Recommended
May 7, 2021
Employees are always on their A-game and super helpful!
Employees are always on their A-game and super helpful!
by
Verified Purchase
Recommended
May 6, 2021
Friendly employees. Keep up the good work.
Friendly employees. Keep up the good work.
by
Verified Purchase
Recommended
May 4, 2021
Very helpful employees, did all they could to help me. This was one of the best shops I have had ...
Very helpful employees, did all they could to help me. This was one of the best shops I have had at any Home Depot.