Reviews for Cortlandt/Mohegan #1251

Bought a Christmas tree and it is beautiful

I just bought an hour ago the ecosmart led light . Everythings good and the associate helped me to find what I am looking .Best costumer service and best improvement store

Vast selection of Products, reasonably priced.

Sam was very helpful and polite

The Cortlandt Manor store does not have enough floor associates in the actual departments, esp. in garden center. But you have two or three workers standing near checkout, probably to make sure we don't steal anything.

Homedepot raises the price and claims they are Offering a buy one, get a refill for free. When you confront them, they claim it's a bundle. SHAME SHAME on Homedepot

Brigid helped me in customer service with a return - very quick, knowledgeable and pleasant. I will be back!

I had to get ready for a big job and these crew members in pro and in the paint section worked to help us get everything we needed. 2 Guys in lumber quick to help . I have no complaints. Managers helped me to find a cart to suit my project needs early morning. So, no matter what time they are ready to help you get your project going. My materials were delivered by homedepot right on time no hang ups. I completed my project and won a medal.

Kathy was patient and helpful which my purchase.

Always clean store, friendly staff

After being wrongfully charged in July for an item we did not receive from HD.com and many letters to the credit card company to prove my point and request a formal dispute, a half hour with Mr. Oz, a manager resolved my problem. He contacted the internet office for me explaining the situation of non-receipt of this item and after research on their part, a refund was issued for the original amount. Mr. Oz was kind, understanding and most helpful in this matter. I am most grateful for his gracious assistance. He is a definite asset to this store!

Great experience purchasing new LG Kitchen appliances. Great sale price, CT helped open a credit card to get coupon for $100 off, JM helped bundle 3 Appliances for additional $100 off. Transaction was seamless and enjoyable. Awaiting delivery in just 1 week.

Good parking, helpful staff and usually stocked with what you need, highly recommend this clean facility.

Such friendly, kind and knowledgeable staff! Everyone was willing to help me find what I needed and make sure I had everything I needed. They patiently explained things to me and answered all of my questions. This store I a gem! I have been to others with not so pleasant an experience but this one was truly wonderful.

I do not know if the lady at the checkout did not speak English or what. I asked her if a certain register was a self checkout or not. She said no. I asked her which one was. She pointed to the a man who was near the register where I was about to check out and said she had to help him. Huh? I just walked away. Unbelievable. She didn't speak English?

Great location, great selection, great help.

The sales associate was extremely helpful with my purchase and came to the register with me and asked a supervisor if she could give me a discount. He went way over and beyond.

Don’t use order pick up unless u have least 20 min to wait.

Been shopping at this Home Depot for 20 years and have found it to be consistently well stocked, neat and with a pleasant and helpful staff.

Receipt # 1251 00001 30351 Today I had a horrible experience at check out. My cashier was Robert and he was extremely friendly and tried his best to resolve the issue. When another cashier stepped in, Chris, is when the situation became worse. He was rude to me the whole time. He was very demeaning to Robert. i tried to clear up the situation by measuring the material i had and telling them where i got it. Chris steps in and tells me i don’t know how to use a ruler and i don’t know where i grabbed the material from. I tried to show him a picture of the price tag but he dismissed me and said i don’t know what im talking about. So the wrong material were rung up because of him. It took another cashier (i didnt catch her name) to come with me to where I retrieved the material and get the proper sku, which i had pictures of! I am dissatisfied with my experience because of Chris and his rudeness.

The staff is helpful, the solar guy is annoying, the cashiers were very courteous to the folks in front of me having trouble. In all it seems like a corporate store with a community feel.

There was a woman who helped me and I forgot her name, but she was 71 years old, in good shape and so friendly and helpful

I bought a Ryobi weed wackier that comes with attachments you can buy separately. I since have purchased the trimmer and the pole saw and I love it!!! Best item I could have purchased! The attachments have the hanger so I hang the up in my garage so that it doesn’t take up much space. Love love love it!!!

My son and I were treated with aggression and disdain at the checkout, cashier was clearly having a bad day and was yelling and throwing our items around, extremely offended and filed my first even complaint after 20 years of being a Pro customer at this store. What's concerning is that management didn't seem to care and didn't appear concerned about having a customer taking the time to calmly and reasonably expressing a serious issue such as this. Looks like a tip of an iceberg, if you will.

Good customer service.

A shout out to Ranisha and Tom the assistant manager. The most helpful and nice employees I've ever met. Thank you!!!

I’m very pleased with how helpful the staff was at this location. Specifically with Ed McLead, he made the experience very easy.

HD is better than Lowe’s because the employees usually know what they’re talking about and where to actually find what you’re looking for. They’re also friendly and polite.

This Home Depot seems to have caught the good customer service vibe. Associates came up to me and asked if I needed help, rather than my having to chase them down. Everyone was super friendly. Special kudos to Stefanie.

Staff are always helpful. They will direct you to an aisle, and often they will walk right over with you and find the item. Ask a question about usage and most often the staff member knows the answer. If not, their is no hesitancy to say so and go out of their way to get another staff person who can answer. Returns are handled without complaint or complication. This store is great.