Reviews for Cottonwood #423

I bought some carpet for a small project and was greeted and helped by such a happy and kind employee. If you need or want carpet I suggest to go and see Chris Brunner!!

I ordered some shades for my windows to be installed. Randy was fantastic. He kept his distance as my husband and I looked at the different options. When we were ready for assistance he was right there for us. Very good customer service. On a side note. STOP ALLOWING NON-SERVICE DOGS IN THE STORE!! Dogs and other animals do not belong in stores. People have allergies.

Not always familiar where stuff is located in store but your employees not just direct me where, they walk you straight to items and continue to help you. And explain differences in items that have multiple choices. Good to see everything we need, in stock. Thank you HD and employees.

This HD is the smaller store. They constantly have merchandise blocking the aisles, making it hard to maneuver especial with large products.

Usually not crowded and at least one person with some electrical knowledge.

Everything in the store was clean and orderly. Associates were friendly and helpful as I was looking for plumbing and heater parts. Small complaint in that the card readers in self checkout we not working properly and when it flagged assistance for sales associate, no one ever showed up.

They were fantastic! Genuinely friendly, went out of their way to provide excellent customer service. A++

Excellent experience at this store. Special Thanks to Charlene she was absolutely wonderful and made my day. She is knowledgeable and very kind.

Friendly staff, clean and organized store. We especially like Melissa.

Great service! Clean! Lots of variety and merchandise.

I was helped by a sales person Roberta at my cottonwood Homedepot and appreciated her quick service!

Melissa & Shannon were very helpful & friendly

The experience in this store was like going back in time. The level of customer service was far superior to my previous experiences. It has been a while since I shopped at Home depot. I only home this isn't an isolated experience.

Great service! Mellissa was awesome

Any home project. It seems this store has always had what I needed to get the project done. Than you.

The staff at the Cottonwood Home Depot are knowledgeable and helpful. The store is well stocked, organized and clean… The restrooms are also clean…

Chris B D-23 helped us and was so very helpful and wonderful

Happy that I decided to purchase my appliance from Home Depot. Excellent service Sales person could not have been better.

I got these on black Friday sale and am so happy with them! I was very pleased with the service and delivery! It was a tremendous blessing and I will greatly enjoy them! Thank you So much!

I was given extra time-consuming service by Carol who made sure I received a military discount just a few days short of Veterans' Day. I was made to feel special in a big box store that seems impersonal at first. But that isn't true...at least in Cottonwood, AZ.

I purchased a vacuum breaker for my outside faucet, and it stopped the keak so I was happy

I was kind of lost in the weed trimmer aisle and Heidi showed me all the different options that they had and how to save a lot of money, it was great.

Brad, in the major appliance dept., is excellent! He is so kind, patient & knowledgeable about the products in his dept. He ignored all calls while dealing with us, and explained everything- all 101 of my questions. He promptly called me back a couple days later when I called. Ask for Brad if you’re in the market to buy a major appliance. He is amazing!

Megan was great, jumped right in and helped with 3/4 sheets of ply and then ran around the corner to help an elderly man with some drywall sheets. Outstanding. Next was Mary at the cashier she always makes our day with the great and happy personality that we really walk out with a smile. You know I can usually go anywhere to buy products along with mail order but this kind of service is worth the time to drive a bit further for.

I visited home depot yesterday to purchase fertilizer for my potted hibiscus. I inadvertently purchased a fertilizer that was appropriate for mixing with soil and was not water soluble. Upon returning to the garden center today, Sam at checkout advised I would need to complete my return with the customer service desk. In the meantime, employee Colt asked what the issue was and I explained that I had purchased the wrong product. I pulled up The Home Depot website to show her what I felt I needed and she offered to see if you had it in stock and if so would select it for me. When I completed my return and returned to the garden center, good is her word, there she was waiting for me at checkout, product in hand. Fabulous service, excellent representation for Home Depot.

I bought 4 GE appliances and the employees knew about the product and directed me to the best ones to fit my needs.

I received extraordinary help from the store manager DJ. He went above and beyond my expectations. I will definitely recomend this store to my friends.

Connie at the customer service desk is AMAZING!!! She was so so helpful and friendly she made my week and it was only Tuesday!! I would definitely seek her out if I had a question or problem with something! Thank you, Connie!! It is people like you that make for a great shopping experience and my day!!! If I could give more stars I would. Connie, you deserve 100 stars!!! You Rock!!!

I was impressed with this store as it was clean, well organized, and had employees readily available without my having to walk all around the store looking for help (as has been the problem in other stores). Friendly, knowledgeable, and available .

I was happy to see bark mulch on sale! I had to wait around forever to get a guy to help load it. I would love to have another big box store in Cottonwood to shop and compare with...this store needs some competition..it's always busy and hard to get help.