#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(724)779-8774
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
25 Dutilh Rd
Cranberry Township, PA 16066
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Customer Store Reviews

  • 4.7 out of 387 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (387)
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Showing 1-30 of 387 reviews
very, very clean. well stocked and staff was very helpful
very, very clean. well stocked and staff was very helpful
by
  • Verified Purchase
The staff is very friendly when they tell you they will/can not help you
The staff is very friendly when they tell you they will/can not help you
by
  • Verified Purchase
Great store. Great employees!!!
Great store. Great employees!!!
by
  • Verified Purchase
  • Recommended
Great store with knowledgeable staff. Always stocked with just what I need to complete any project.
Great store with knowledgeable staff. Always stocked with just what I need to complete any project.
by
  • Verified Purchase
  • Recommended
This is my "go to store". I alwa ys find what I need and enjoy browsing their supplies. The emp...
This is my "go to store". I alwa ys find what I need and enjoy browsing their supplies. The employees are helpful and knowledgable.
by
  • Verified Purchase
  • Recommended
Had a great experience today picking out a grill I was between 2 of them and Darrell one of the a...
Had a great experience today picking out a grill I was between 2 of them and Darrell one of the associates helped me with my decisions and offered his advice and guidance. He even offered a good way to clean the grates and I would have never known.
by
  • Verified Purchase
  • Recommended
It appears that this store has enough employees at this time. Their parking lot has become quite...
It appears that this store has enough employees at this time. Their parking lot has become quite broken up and "cracky" with many uneven areas and trip hazards. I have to use an electric cart to get around and I've found myself stuck out on the lot trying to get to my car.
by
  • Verified Purchase
  • Recommended
Lisa helped us through the buying process with sound advice and suggestions. She read my concerns...
Lisa helped us through the buying process with sound advice and suggestions. She read my concerns and provided a product that met all of my needs. I plan on making additional purchases at this Home Depot and I know the employees share Lisa’s professionalism.
by
  • Verified Purchase
  • Recommended
No cashiers there are assisted check out
No cashiers there are assisted check out
by
  • Verified Purchase
This is the place for courteous care and service in buying kitchen appliances! I have been in tw...
This is the place for courteous care and service in buying kitchen appliances! I have been in twice in the last month to purchase major kitchen appliances for my workplace and I would say the service of the customer service rep both times was above and beyond.
by
  • Verified Purchase
  • Recommended
I bought a cub cadet riding lawn mower Saturday, May 16th. Your store delivered one with a defect...
I bought a cub cadet riding lawn mower Saturday, May 16th. Your store delivered one with a defective part! I called the Cranberry store about this, and spoke to a rude manager. He told me to return the mower if I wasn't happy! Bad customer service! The store looked clean and orderly. But our cashier took off her mask during our transactions.
by
  • Verified Purchase
  • Recommended
Logan the cashier was great knew his job inside and out and was very helpful with everything.
Logan the cashier was great knew his job inside and out and was very helpful with everything.
by
  • Verified Purchase
  • Recommended
Terrible customer service at the paint department.
Terrible customer service at the paint department.
by
  • Verified Purchase
If you advertise price matching, you should actually do it. I didn't even buy the thing yet and w...
If you advertise price matching, you should actually do it. I didn't even buy the thing yet and was told they are not price matching due to covid-19. That doesn't even make any sense.
by
  • Verified Purchase
1 found this review helpful
Ordered a gas grill for my husband's birthday on line. It was ready to pick up when I needed it. ...
Ordered a gas grill for my husband's birthday on line. It was ready to pick up when I needed it. Asked for it to be assembled and it was. The workers were friendly and helpful.
by
  • Verified Purchase
  • Recommended
The employees are very helpful with recommendations & finding items. The store was clean. They ...
The employees are very helpful with recommendations & finding items. The store was clean. They have a great system to deal with COVID19. Ask to look at products before leaving the store if the box looks beat up or looks like it might be a return. Items were able to be exchanged easily.
by
  • Verified Purchase
  • Recommended
This store has had every item i have shopped for.
This store has had every item i have shopped for.
by
  • Verified Purchase
  • Recommended
All employees were extremely helpful in helping my shopping experience. Cashier Doris was courteo...
All employees were extremely helpful in helping my shopping experience. Cashier Doris was courteous and helpful on questions regarding credit application
by
  • Verified Purchase
  • Recommended
Best store around because of the people that work there
Best store around because of the people that work there
by
  • Verified Purchase
  • Recommended
Friendly and knowledgeable associates. Any question I asked everyone had an answer for. Always...
Friendly and knowledgeable associates. Any question I asked everyone had an answer for. Always appreciated as good help is not easy to find now a days. Great experience for someone who isn’t handy. Thanks so much cranberry Home Depot!
by
  • Verified Purchase
  • Recommended
Great store with helpful and friendly staff. Staff approaches you, asks in a friendly manor if yo...
Great store with helpful and friendly staff. Staff approaches you, asks in a friendly manor if you need anything and go out of their way to help.
by
  • Verified Purchase
  • Recommended
The most knowledgeable and friendly staff of any Home Depot I have visited. They really take the ...
The most knowledgeable and friendly staff of any Home Depot I have visited. They really take the time to help you.
by
  • Verified Purchase
  • Recommended
Always find what I am looking for. All associates are very helpful. Nice clean store.
Always find what I am looking for. All associates are very helpful. Nice clean store.
by
  • Verified Purchase
  • Recommended
One of the store associates, Harry accompanied me for my purchase. I was looking for things that...
One of the store associates, Harry accompanied me for my purchase. I was looking for things that I don't typically look for in the Home Depot, Tyvek suits, citrus orange and face masks. Harry saw me looking and asked if he could help me find anything. I told him what I needed and he took me through the store to locate everything, except for the face masks (which you are all out of, understandably). He didn't give up though until we searched in all areas where the face masks might be and he asked another associate if he had seen any. That associate said yes he had that morning and he took us to the area where they were earlier. Unfortunately, there weren't any there either. My entire experience was outstanding and Harry absolutely understands what "Great Customer Service" is all about. The cashier and the front end were very pleasant and professional as well. Thank you Home Depot, Cranberry Township, PA, Thank you Harry!!!!!
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Didn't get any customer support when tried to correct errors in invoice. Store manager or person ...
Didn't get any customer support when tried to correct errors in invoice. Store manager or person with the authority to make changes to invoice never cared to talk and correct errors. Pathetic customer service!
by
  • Verified Purchase
1 found this review helpful
Every time I go to the home depot in Cranberry I am always satisfied with the helpful staff and t...
Every time I go to the home depot in Cranberry I am always satisfied with the helpful staff and the quality of their products
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The store is well kept and easy to find products. The staff is friendly and helpful with all que...
The store is well kept and easy to find products. The staff is friendly and helpful with all questions.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
great store with a wide varitey of merchandise
great store with a wide varitey of merchandise
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Doug M and Amanda P are very friendly and helpful. Hopefully there will be more employees like th...
Doug M and Amanda P are very friendly and helpful. Hopefully there will be more employees like them that care about their customers. They make our visits much easier.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Stacy was and excellent cashier, friendly, helpful, speedy, offered me a chance to sign up for a ...
Stacy was and excellent cashier, friendly, helpful, speedy, offered me a chance to sign up for a home depot card . which I qualified for and received 50.00 off my purchase.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
Showing 1-30 of 387 reviews

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