#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)333-8704
Tool & Truck Rental(718)333-8710
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2970 Cropsey Ave
Brooklyn, NY 11214
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Customer Store Reviews

  • 4.6 out of 606 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (606)
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Showing 1-30 of 606 reviews
Well stocked & organized but so big; items are hard to find.
Although they are well stocked in what I needed, I couldn't find the item as its not listed on the signs. Took a while to find a random associate to tell me where to go. Weird suggestion to follow. Perhaps a map of some sorts? Still a good store but understaffed. Hire more people!
by
    • Recommended
    Great store with great employee!
    Great store with great employee!
    by
    • Verified Purchase
    • Recommended
    good , clean, helpful employees
    good , clean, helpful employees
    by
    • Verified Purchase
    • Recommended
    I used to hate going to any Home Depot. They were dirty the staff ignored you,or, just would say…...
    I used to hate going to any Home Depot. They were dirty the staff ignored you,or, just would say….I ‘think’ aisle 12 ?. I’ve been to a few local Home Depot’s but as far as helpful staff..,,nobody beats this one !
    by
    • Verified Purchase
    • Recommended
    Not so much a store review but an employee review is required. I would like to mention how friend...
    Not so much a store review but an employee review is required. I would like to mention how friendly and knowledgeable Wesley was in assisting bith me and my sister. Please let him know how awesome he was and is. Home Depot is very fortunate to have him as an employee.
    by
    • Verified Purchase
    • Recommended
    Ample stock Clean and Organized Staff is focused on customer needs and is professional and friend...
    Ample stock Clean and Organized Staff is focused on customer needs and is professional and friendly Easy and quick check out service
    by
    • Verified Purchase
    • Recommended
    Store is clean friendly staff and always stocked
    Store is clean friendly staff and always stocked
    by
    • Verified Purchase
    • Recommended
    The cashier was very helpful in giving me all the answers to my questions. He even went above and...
    The cashier was very helpful in giving me all the answers to my questions. He even went above and beyond to ask his colleagues to help with putting the bbq grill into my car.
    by
    • Verified Purchase
    • Recommended
    The store is very large and has a lot in stock. Most representatives are courteous and helpful, b...
    The store is very large and has a lot in stock. Most representatives are courteous and helpful, but customer care people and support personnel could be better, especially support personnel who work in isles. My parents (Who are 73 year old) needed a toilet, an exterior door and a bathroom vanity and noone has helped them lift these objects onto the cart. Even when asked, most of these men told my parents that they were busy and ran off. At the end, my father did all the lifting and loading himself, while 30 year old, muscular men just watched from a diatance. This, in my opinion, was shameful! Other than that, there are no complaints.
    by
    • Verified Purchase
    • Recommended
    The associate Stacy D from the cropsey Ave store. She was very helpful and I appreciated her kind...
    The associate Stacy D from the cropsey Ave store. She was very helpful and I appreciated her kindness and knowledge. Thank you so much Stacy D.
    by
    • Verified Purchase
    • Recommended
    The store manager Noelia does little to follow up when there is an issue with her store.
    The store manager Noelia does little to follow up when there is an issue with her store.
    by
    • Verified Purchase
    great !! place when you get the right person .
    great !! place when you get the right person .
    by
    • Verified Purchase
    • Recommended
    I came to buy a new range. The associate who assisted me gave me her undivided attention, and gui...
    I came to buy a new range. The associate who assisted me gave me her undivided attention, and guided me in selecting an item that met my wish list. She quickly answered all questions, such as availability/delivery, and even how to get a discount by opening up a charge account. All in all, this was a very pleasant experience and delivery was just as promised. I will come here again for any upcoming projects.
    by
    • Verified Purchase
    • Recommended
    Store is clean and employees are knowledgeable in helping find what you are looking for.
    Store is clean and employees are knowledgeable in helping find what you are looking for.
    by
    • Verified Purchase
    • Recommended
    Convenient location, helpful staff, well organized and easy to find products
    Convenient location, helpful staff, well organized and easy to find products
    by
    • Verified Purchase
    • Recommended
    really knowledge and customer service experience came from a pro cashier name boris, really goo...
    really knowledge and customer service experience came from a pro cashier name boris, really good experience and surprised that I got help from a cashier rather than people working at the floor department. good store to shop.
    by
    • Verified Purchase
    • Recommended
    They are very impress and Friendly
    They are very impress and Friendly
    by
    • Verified Purchase
    • Recommended
    Was at this location to pick up some job materials and a wheelbarrow. There was an error in the s...
    Was at this location to pick up some job materials and a wheelbarrow. There was an error in the stock status but Mike, the dept supervisor and John Q helped me find a comparable wheelbarrow and matched the price of the model with the stock error. You just don't see enough of THIS kind of service anymore. Such personable, pleasant and professional individuals make Home Depot RELIABLE!
    by
    • Verified Purchase
    • Recommended
    If you're in the mood for some serious attitude from employees, this is the place to be!
    If you're in the mood for some serious attitude from employees, this is the place to be!
    by
    • Verified Purchase
    cashier name boris was really polite and helpful at the pro area good job .
    cashier name boris was really polite and helpful at the pro area good job .
    by
    • Verified Purchase
    • Recommended
    Really nice workers thank you all for being helpful and going all out ur way to help me with all ...
    Really nice workers thank you all for being helpful and going all out ur way to help me with all my creative ideas Stay smiling
    by
    • Verified Purchase
    • Recommended
    Wonderful customer service
    Wonderful customer service
    by
    • Verified Purchase
    • Recommended
    Friendly store clerks and Yvette went above and beyond to help me find what I needed!
    Friendly store clerks and Yvette went above and beyond to help me find what I needed!
    by
    • Verified Purchase
    • Recommended
    Excellent staff who know their products well and offer courteous assistance to all of the store c...
    Excellent staff who know their products well and offer courteous assistance to all of the store customers. Cashiers and the store security are very accommodating as well.
    by
    • Verified Purchase
    • Recommended
    The store was clean. The items I was looking for were neatly displayed. The one item I was lookin...
    The store was clean. The items I was looking for were neatly displayed. The one item I was looking for to complete my project I could not find. One of the employees ( Wilgen) assisted me in finding What I needed, including the correct bracketry ( I had the wrong brackets). The cashier ( Westley) was equally as helpful. That's the first time I ever walked into a store in a less than desirable mood, and exited in a good mood. Keep up the good work!
    by
    • Verified Purchase
    • Recommended
    Yes I find all products weary easily . I do shopping in this store more then twenty years. And...
    Yes I find all products weary easily . I do shopping in this store more then twenty years. And if I need assistance I ask fore help. Here all associates very friendly and helpful all the time. I live very close to this store. I do shopping only here.
    by
    • Verified Purchase
    • Recommended
    The store was clean and the cashier was very friendly and helpful.
    The store was clean and the cashier was very friendly and helpful.
    by
    • Verified Purchase
    • Recommended
    Best store!! Supreme helpful service, fully stocked , plenty employees to help you, quick check o...
    Best store!! Supreme helpful service, fully stocked , plenty employees to help you, quick check out Love this store
    by
    • Verified Purchase
    • Recommended
    This store has excellent employees who show great customer service with all their customers.
    This store has excellent employees who show great customer service with all their customers.
    by
    • Verified Purchase
    • Recommended
    Elizabeth M She is a unique worker who has experience. She was people friendly, professional, and...
    Elizabeth M She is a unique worker who has experience. She was people friendly, professional, and allowed me to discuss my ideas and boasted my creative abilities. It was a great time at Home Depot.
    by
    • Verified Purchase
    • Recommended
    Showing 1-30 of 606 reviews

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