#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(513)923-5403
Tool & Truck Rental(513)923-5401
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3461 Joseph Rd
Cincinnati, OH 45251
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Customer Store Reviews

  • 4.6 out of 451 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (451)
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Showing 1-30 of 451 reviews
Great employees, fast and easy CHECK ins and out, great parking,well stock items.
Great employees, fast and easy CHECK ins and out, great parking,well stock items.
by
  • Verified Purchase
  • Recommended
I RECEIVED GREAT ASSISTANCE IN THE PAINT DEPARMENT BUT CHECKING OUT WAS A NIGHTMARE AND TRYING TO...
I RECEIVED GREAT ASSISTANCE IN THE PAINT DEPARMENT BUT CHECKING OUT WAS A NIGHTMARE AND TRYING TO GET ASSISTANCE TO GET THE HEAVY PAINT AND PRODUCTS TO MY CAR WAS A WASTE OF TIME STANDING AROUND WAITING FOR NO ONE TO COME AND ASSIST BUT I SAW NUMEROUS MEN STANDING AROUND CHATTING BUT NOT WILLING TO ASSIT WITH LOADING MY CAR, IT TOOK A KIND STRANGER COME INTO TO SHOP TO ASSIST ME.
by
  • Verified Purchase
Great store to shop; helpful, friendly, and knowledgeable associates who go out of their way to a...
Great store to shop; helpful, friendly, and knowledgeable associates who go out of their way to assist. Always look forward to making the drive to this store's location.
by
  • Verified Purchase
  • Recommended
The products were east to locate and the store was clean and organized.
The products were east to locate and the store was clean and organized.
by
  • Verified Purchase
  • Recommended
Store was clean. The employees were rude not all of them. But some.
Store was clean. The employees were rude not all of them. But some.
by
  • Verified Purchase
  • Recommended
This is a great store to do home improvement projects. If you are a female or male, the staff is ...
This is a great store to do home improvement projects. If you are a female or male, the staff is very helpful with giving advice to help improve your project.
by
  • Verified Purchase
I love Home Depot they’re always willing to help when I need it. I appreciate their services.
I love Home Depot they’re always willing to help when I need it. I appreciate their services.
by
  • Verified Purchase
  • Recommended
This is MY hardware store! Always helpful and friendly
This is MY hardware store! Always helpful and friendly
by
  • Verified Purchase
  • Recommended
it was an ordeal to pay since only 2 check out took cash and when i went to one of them it broke ...
it was an ordeal to pay since only 2 check out took cash and when i went to one of them it broke down. took 10 minutes get and associate so i pay and leave.
by
  • Verified Purchase
  • Recommended
Everything is perfect even associates are friendly.
Everything is perfect even associates are friendly.
by
  • Verified Purchase
Store is very well managed and runs smoothly and efficiently
Store is very well managed and runs smoothly and efficiently
by
  • Verified Purchase
  • Recommended
always great store to shop. knowledgeable and friendly and always a big " thank you" after the...
always great store to shop. knowledgeable and friendly and always a big " thank you" after the sale. Ben & Amy #1.
by
  • Verified Purchase
  • Recommended
Love shopping at Home Depot. People Like Amy G. & Ben providing excellent customer service...
Love shopping at Home Depot. People Like Amy G. & Ben providing excellent customer service. Always willing to Go one extra mile for me. thank you Amy G. & Ben in Lumber.
by
  • Verified Purchase
  • Recommended
THE STORE CLEAN AND EASY TO FIND ITEMS NEEDED
THE STORE CLEAN AND EASY TO FIND ITEMS NEEDED
by
  • Verified Purchase
  • Recommended
Store #3814 excellent customer service and cashier Cassie so kind and made sure I had everythin...
Store #3814 excellent customer service and cashier Cassie so kind and made sure I had everything for my project. Thanked me for shopping at Home Depot.
by
  • Verified Purchase
  • Recommended
As soon I walked into the store #3814 Greeted with a smile and asked May I help you !!
As soon I walked into the store #3814 Greeted with a smile and asked May I help you !!
by
  • Verified Purchase
  • Recommended
Per usual the store is clean and well organized. No problem finding what I needed. Employee's rea...
Per usual the store is clean and well organized. No problem finding what I needed. Employee's readily available. Checkout was quick and easy.
by
  • Verified Purchase
  • Recommended
PRO DESK should be more mindful as to who they label "Contractor"... I was caught in a scam for ...
PRO DESK should be more mindful as to who they label "Contractor"... I was caught in a scam for which I lost $1,100. Telephone call from Home Depot Pro Desk that my "contractor" was in the store and had placed an order for roofing materials. Home Depot should not allow "contractors" to place orders unless they provide contractor license and/or proper identification. He took my deposit, 30 bundles of shingles.... never saw or heard from the "contractor" again.
by
  • Verified Purchase
  • Recommended
Great help in paint department.
Great help in paint department.
by
  • Verified Purchase
  • Recommended
with the help of an employee, l was able to find and purchase my item within minuits of my arriva...
with the help of an employee, l was able to find and purchase my item within minuits of my arrival..the store was clean and very quite.the employee who helped me was very knowlegable and friendly..
by
  • Verified Purchase
  • Recommended
Salespeople are knowledgeable Debbie is a great associate
Salespeople are knowledgeable Debbie is a great associate
by
  • Verified Purchase
  • Recommended
Very nice workers and Very Clean store.
Very nice workers and Very Clean store.
by
  • Verified Purchase
  • Recommended
clean,well maintained store, very helpful employees, well stock items. close to 275 ,and cross co...
clean,well maintained store, very helpful employees, well stock items. close to 275 ,and cross country highways ,75.
by
  • Verified Purchase
  • Recommended
I've been very pleased with this store for years!
I've been very pleased with this store for years!
by
  • Verified Purchase
  • Recommended
I have been going to this store for years. When I've needed help, the employees have been helpful...
I have been going to this store for years. When I've needed help, the employees have been helpful and knowledgeable.
by
  • Verified Purchase
  • Recommended
I always like going to this store,because I know the layout pretty well.
I always like going to this store,because I know the layout pretty well.
by
  • Verified Purchase
  • Recommended
I am a bathroom remoder, all ways trust there products, tool rental have tools for sale at discou...
I am a bathroom remoder, all ways trust there products, tool rental have tools for sale at discount prices. store is always clean, and people friendly staff.
by
  • Verified Purchase
  • Recommended
Dealt with several store employees including two managers. All were very friendly, knowledgeable...
Dealt with several store employees including two managers. All were very friendly, knowledgeable, and helpful.
by
  • Verified Purchase
  • Recommended
Customer Service needs to improve . Please hire people who actually have customer service trainin...
Customer Service needs to improve . Please hire people who actually have customer service training and in general show up everyday trying to help your customers. Absolutely disappointed.
by
  • Verified Purchase
fast to find assistance
fast to find assistance
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 451 reviews

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