#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(302)674-7402
Tool & Truck Rental(302)674-7408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
801 N Dupont Hwy
Dover, DE 19901
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Customer Store Reviews

  • 4.6 out of 424 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (424)
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Showing 1-30 of 424 reviews
Great service
I was able to find an associate and she was able to help me find all the items that I needed very helpful.
by
    Good store with great employees
    We bought the RYOBI lawn mower today here using a new HD credit card. We got a $50 rebate automatically at check out. One of the employees, Craig, helped us tremendously with the loading and off loading of this item. We could not have purchased this without his help.
    by
      • Recommended
      Everything is great
      Best costumer service in Delaware
      by
        Friendly, helpful staff
        New in town with a new house with lots of needs, especially paint! Great service and help from Tony and Shawn in the paint department. Also, service with a smile from cashier Braden.
        by
          • Recommended
          Great store
          Shop all the time at homedepot
          by
            • Recommended
            Best Home Depot Ever!
            The customer service I received at this Home Depot was far superior to anything I've received at any home improvement store. I bought a stove, and every question I had was answered. I was treated like family there!
            by
              • Recommended
              No customer service
              One of the worst stores i have ever been in. To walk the length of this store and have no one even look at you or ask do you need help or did you find what you need. No eye contact and no workers in any aisles is just wrong for the home depot and all it does to have great customer service. So stay out of this store!!!!!!
              by
                2 found this review helpful
                Helpful and informative appliance specialist.
                The features of the washer and dryer were explained as well as the order and delivery expectations before I made the purchase. Very helpful.
                by
                  • Recommended
                  great store
                  products are stocked
                  by
                    • Recommended
                    helpful in getting my projects done
                    Every time I go to your store everyone is friendly and helpful.
                    by
                      • Recommended
                      Very Satisfied Frequent Customer
                      Im probably in my local Dover Delaware store at least 5 times a week. . .Sometimes more. . .I have experience any issues whatsoever shopping at this store. The store associates are more than happy to help assist in all my questions (when I have one) and help me find exactly what I need. Thank You so much for helping me the past few years and please continue to good work. God Bless
                      by
                        • Recommended
                        tractor Battery
                        I purchased the battery about a little over a month ago and it works fine what I like about this store is that you can find the products you need because they are always fully stocked, and the staff is very kind and helpful pleasant place to shop.
                        by
                          • Recommended
                          A happy customer
                          I bought a refrigerator last month after shopping several stores and research. I am pleased with my choice from Home Depot. I am considering a bathroom remake and I will consider what Home Depot has to offer. ( I saw a great idea in the store).
                          by
                            • Recommended
                            Great store
                            I am always happy going to this Home Depot. The people that work there are the best!
                            by
                              • Recommended
                              Pricing
                              I like the fact that you carry high- and low-end products. I'm on a fixed budget and it helps.
                              by
                                • Recommended
                                Great salesperson
                                Bought a new battery operated Ryobi lawn mower to replace mine. My experience was super; my salesperson was patient, knowledgeable about the product, guided me to the cashier, helped me get my seats in my car adjusted so he could get the box into the car. Whole sale was very smooth. Thanks Craig I am a 74 female really appreciate the service.
                                by
                                  • Recommended
                                  Purchasing and Item takes forever
                                  Can't find employees to help considering they have everything locked up. I would question there support for the military because there isn't any. No discounts every time I go in, always exempt.
                                  by
                                    Customer Service
                                    Miss Anne Riley, is the Best Customer Service employee, I've ever dealt with. Miss Ann Riley is a Jewel. This is our second time she helped us by our new appliances for our new built home. We, love Miss Ann Riley
                                    by
                                      • Recommended
                                      Happy Dover
                                      love to shop there, I feel like family
                                      by
                                        • Recommended
                                        Great Customer Service
                                        I bought a washer and dryer tower where Anne Riley helped us to find the perfect one and two other employees helped load it into our truck! Super impressed today as recent Dover homeowners.
                                        by
                                          • Recommended
                                          Great deal today
                                          I bought a new freezer last week and it was on sale and I got a very very wonderful deal
                                          by
                                            • Recommended
                                            Excellent services
                                            Excellent services Chris stoddard thank you so much for all your help and answer all my questions
                                            by
                                              • Recommended
                                              So so good
                                              This place is great the associates are great They help pretty fast
                                              by
                                                • Recommended
                                                Great service
                                                Linda the cashier was awesome. I hope she is here to help when I make another purchase. So friendly and helpful. It was the end of the day when people are usually grouchy and want to go home. But the staff here were happy.
                                                by
                                                  • Recommended
                                                  George in lumber
                                                  George in the lumber section is very knowledgeable and helpful.
                                                  by
                                                    • Recommended
                                                    Not so great experience
                                                    Customer service isn't great. Employees sit around talking and looking at guests vs greeting them and being eager to help. Installs are the worse, as they have to be paid for in advance and you have to wait to hear from the "installer" and the installer takes weeks to call you, after you were originally told 48hrs for a call to schedule installation at the rime of purchase. When you reach back out to the store the response you get is a very non caring..they will call you when they call you sort of response and told I am not sure how long it will be for them to call you...so the story changes after you've paid your money..and when you ask for a direct telephone number to call the installer the store tells you "your not going to get any help calling the number" either...this story really should want to do better and should be forced too..people spend a lot of money there and deserve good service
                                                    by
                                                      Favorite Place to Shop for Do It Yourself Needs
                                                      The employees are so helpful, knowledgeable and friendly. They go above and beyond to help me.
                                                      by
                                                        • Recommended
                                                        Another great visit to the Dover Home Depot
                                                        I enjoy how the employees are always so pleasant at Home Depot. They are helpful and actually make you feel good about shopping there.
                                                        by
                                                          • Recommended
                                                          Washing Machine
                                                          If you want expert advice on buying a washing machine, go see Anne Riley in the appliance department. She is very knowledgeable and will guide you toward a product that will meet your specific needs -- at least she did for us.
                                                          by
                                                            • Recommended
                                                            Garbage. The workers here are useless and rude.
                                                            Waste of time. Workers don't know anything. Workers are lazy and rude.
                                                            by
                                                              Showing 1-30 of 424 reviews

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