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Filter Reviews By:Rating, Profile, Gender, Age (822)
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Showing 1-30 of 822 reviews
Feb 5, 2024
GREAT workers!
Barb is the best in there! All the workers are very kind and helpful also.
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Recommended
Feb 1, 2024
PHIL
PHIL WAS GREAT HELPING US CHOOSE THE RIGHT APPLIANCES. HE TOOK THE TIME TO LISTEN AND ANSWER ALL OUR QUESTIONS.
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Recommended
Jan 26, 2024
SHOPPING WITH A SMILE
HOME IMPROVEMENT CAN BE TRYING. SHOPPING HERE CAN HELP!
EMPLOYESS KNOWLEDGEABLE AND CHEERFUL.
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Recommended
Jan 19, 2024
Customer service
Cid was very helpful with checking out
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Jan 4, 2024
Great friendly place to shop
What I purchased was exactly what I needed!
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Recommended
Dec 28, 2023
Excellent Assistance
Having recently moved to the Bradenton area, we headed to Home Depot to get some replacement light bulbs because the ones in the home we bought were too bright and harsh! We were greet both entering and leaving the store, BUT the BEST part of our trip was JACK in the lighting area. He was amazing. He spent time with us helping to determine which type of bulb would work best in each area. He gave us his time and was cheerful and knowledgeable. He actually TAUGHT us about lumens and different types of bulbs. I hope JACK is an example of the other people who work at this store.
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Recommended
Dec 24, 2023
GREAT SERVICE
I BOUGHT 2 GRAB BARS AND WAS NOT SURE WHICH ONES TO BUY. I WAS LEANING TOWARD THE SUCTION CUP GRAB BARS, BUT FELT THEY WERE'NT SAFE ENOUGH.
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Recommended
Dec 15, 2023
Excellent Customer Service & Selections
This is my favorite Home Depot
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Recommended
Dec 4, 2023
CID is amazing!
CID WAS AMAZING!! She helped us out with a counter top that kept ringing up more than what was shown online. She went above and beyond to get it correct!
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Dec 1, 2023
The cashier Arlette is super nice and helpful!
It’s so helpful to have cashiers who are providing awesome customer service!!! Arlette is a great helper. Home Depot didn’t have the size AC filter in the brand I was shopping for but Arlette made it all better. Thank you.
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Recommended
Nov 29, 2023
Knowledgeable and Time saving
Needed the right material to complete my roofing project and was a bit unsure what to buy. Keith and Pete assisted and I was done with my purchase in no time . Thank you guys. Will be back soon.
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Recommended
Nov 28, 2023
Laundry room cabinet design
Sue has been extremely helpful in designing our laundry room cabinet layout. She has been very responsive in follow-up. She even notified us of a sale on the water faucet we had chosen.
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Nov 20, 2023
good service
was looking for filter and Holly found it for me and took me to get carpet stain remover
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Recommended
Nov 20, 2023
Exceptional customer service.
We were looking for a Christmas wreath that we couldn’t find on the sales floor. Denise checked the inventory which stated there were 2 in the store. She continued to research to find where the item was stored. She located the wreath and escorted us to the checkout and rang us up. She was so knowledgeable and helpful she made our day. She wished us a Happy Thanksgiving and we were on our way.
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Recommended
Nov 15, 2023
Exceptional service!!
My wife and I were in the market for purchasing blinds for our home. Melissa in flooring went above and beyond providing us with the best service with a smile. She is a rockstar associate!!
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Recommended
Nov 7, 2023
Great and awesome people working in there!
Every time we go to this store we have a great experience, everyone is very nice and helpful.
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Recommended
Nov 1, 2023
PAUL
If you have any questions on your outdoor plants had directly to Paul, he is fabulous!
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Recommended
Oct 21, 2023
Bad attitude with Susan at the Service desk
I would try to avoid Susan at the service desk with any returns you are in need of. She is the definitions of being more worried about being right than what is right for the store or its costumers. Buyer be aware.
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Oct 11, 2023
Andi and Chris are amazing
The best customer service I’ve had in my life
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Recommended
Oct 9, 2023
Great Staff
Today the staff went above and beyond. Thank you Cid for making my shopping experience a pleasure
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Recommended
Oct 8, 2023
GREAT customer service!
I’ve always had a pleasant experience at this store! Thank you HD University Parkway!
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Recommended
Oct 5, 2023
Kathleen gave me the best customer service in paint department
Kathleen went above & beyond to satisfy my every need & question. I would come back just to do business with her
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Recommended
Oct 5, 2023
Bad Experience, Until Store made it Right
Very pleased with my experience yesterday at Home Depot in Bradenton, off University Parkway.
First, I had a leaf blower delivered that had an issue with the handle right out of the box. Mitch the manager, said they had it in stock, and come into exchange. He was pleasant. Weds, would be fine, but he won’t be there.
When I came in, even tho said 3 in stock, they were unable to locate. The floor associate, Sherry, was very determined to find one for me & even got a ladder out to search top shelves for one out of place. No luck!
I requested an assistant manager or manager on duty, and Andi came to help me. First she showed empathy for me, then assured me she will make this right for me. She asked if I would like the next best model instead with no price difference. I said, with a smile, absolutely!!
The lady, at the register, Susan, was very pleasant as well.
In summary, my bad experience, turned into a great experience. And I, a female as well, kidded at the end, that it was so nice to see all these ladies, handle biz so well at a hardware store. Female empowerment! Excellent job ladies. 👏
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Recommended
Sep 10, 2023
A wonderful experience with Maddie! ZJROR37
Maddie made the design, layout and purchasing of the cabinets a fabulous experience. She is so kind, patient and talented at her work!
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Sep 9, 2023
GREAT CUSTOMER SERVICE
Because of the heavy rain, I need some potting soil for my lanai plants. I wanted to purchase a large bag of tropical soil that I wasn't able to place in my cart. Without having to ask the cashier for help, Paul came to my rescue. He placed the soil into my shopping cart, pushed it to check out, then pushed the cart to my car and unloaded it without being rude. He was very polite, interested, and willing to help. Thank you Paul.
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Recommended
Sep 7, 2023
Great experience as always!
Employees are all very helpful and knowledgeable.
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Recommended
Sep 6, 2023
Garden Center Employee
“Paul” in the garden center was very nice and helpful in loading five large bags of soil. He had a big smile and seemed to enjoy his job. He left me with a good feeling about the store.
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Recommended
Sep 4, 2023
Cindy was great!
I had a great shopping experience at the University store in Sarasota and would recommend this store to everyone!