Reviews for E Hamilton #3861

Super knowledgeable, helpful and friendly staff

This is my local Home Depot , I ❤️ Dan

I just bought a anew refrigerator the process was easy and smooth. Have all if my questions answer. Amanda who helped me was extremely nice.

We entered the store a little an hour before closing and all employees that we encountered were still very helpful in assisting us locate the items we needed and getting checked out. This is our favorite location.

One stop for all my home improvement and repair needs.

Excellent to work with, Thank you for assisting us it was Greatly appreciated Great Customer Service Skills!!!

Yells for no reason. No customer service. Register went down after being yelled at by sandy so had to be embarrassed infront of all the customers. -10/10 NEVER going back!

If you are looking for Home Appliances this is the place to go we had went to several stores and never got much help at all,some didn’t even speak to us,But at Home Depot in Hamilton Ohio ask for CHELSIE THIS YOUNG LADY KNOWS HER STUFF VERY HELPFUL AND KIND. Ray & Sally Kinzer

Had a different situation and the cashier Jennifer handled it and made my issue count. Wonderful employee for Home Depot. She listened to what I was telling her and made me feel important as a customer. THANK YOU Jennifer!

Easy to find things. Have bought many many items at home depot. Today o bought two sets of battery operated night lights that work like a dream. I had also bought some a couple weeks ago and today bought more! Bought house numbers and batteries. I love Home Depot.

I had knowledge of what I was needing to purchase but I just did not know where it was located at in the store and Angela help me find it fast and friendly with a smile on her face

WE ARE SO HAPPY WITH THE SERVICE.THANK U TEAM

Kudos to JD who helped us load concrete pavers in our truck. We so appreciated his kind manner, his professionalism in answering our building questions, and his follow- through in making sure we had the supplies we needed. RESPECT is a rare quality and it was noticed & appreciated!

There is always someone at this Home Depot willing and able to offer assistance. It makes shopping here a pleasant experience.

Joe, in the tool rental center was extremely helpful and kind. He went above and beyond to help me and address my needs. I was incredibly grateful and appreciative!

I got 3 months ago a Mower tracto it was genius working great before cutting grass take 2 hours now only 25 minutes I’m happy also saved time.

I highly recommend Kim Kramer, Customer Order Specialist, in the Appliance Department for her excellent customer service.

We were helped immediately as we walked inside the store. The employees that we came into contact with all had pleasant and friendly attitudes. ( Brian Jaime Lauren Brady )

The tool repair facility is really very awesome. Michael is a true professional and gentleman. They did a great job very quickly and at a very reasonable price.

We purchased 4 appliances and this has been a nightmare! Customer service was terrible! We have spent HOURS on the phone with Home Depot trying to get this right. A month later, we had to order the part for our microwave ourselves, the dishwasher was re-installed, the refrigerator has scratches and the stove is damaged. The replacement came 2 weeks ago. It was also damaged. Now we get to wait until mid July for a stove. Hopefully it's not damaged also! We will NEVER do this again!!!

Neat and very friendly good place to shop. I get my gardening and home repair stuff from here.

Associates very helpful. Store is very clean and we'll stock. Well lit. I will shop there again. Found what I needed.

Hannah in customer returns went above and beyond to help with a .com return and replacement of a damaged item. I really appreciated her help. Her coworker was also very pleasant and accommodating.

Wes, the manager, is excellent! If we need anything he is always makes himself available to assist us.

Bought a new water heater. The associates were very knowledgeable and helpful. My cashier Grace helped me get a new Home depot credit card and it saved me a hundred dollars off my bill.

We stopped in this store after visiting relatives in the local cemeteries over Memorial Day weekend. Check your receipt carefully. Our cashier charged us 4 times for one item. $120 mistake that we are still trying to resolve. It didn't help that the store is a 75+ mile round trip. Don't bother with calling, when someone eventually answers, they won't be able to help you.

Enjoyed my visit friendly customer service and Raenise the cashier was great

This store really came through for me when I needed a grill for the Memorial Day weekend. I had purchased from a competitor but the unassembled, in-box grill was damaged from being stored outdoors. This store has their unassembled grills stored inside, out of the weather. The employees were very helpful in finding the unit that I wanted and retrieving it from the high shelving as well as helping load it into my vehicle. It was raining hard that day and they made every suggestion and effort to make sure I didn't end up with a soggy box and a damaged grill.

This store could use a lesson in customer experience and display some genuine concern for fair and equitable treatment of all shoppers.

Horrible Customer Service consistently, just awful!