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Showing 1-30 of 281 reviews
Oct 11, 2020
The store is very clean and the workers are eager to help you out with the product that you’re lo...
The store is very clean and the workers are eager to help you out with the product that you’re looking for
by
Verified Purchase
Recommended
Oct 8, 2020
They are very helpful for my needs and the cashier Lynn was very polite and nice
They are very helpful for my needs and the cashier Lynn was very polite and nice
by
Verified Purchase
Recommended
Oct 6, 2020
Store is very spectacular it has everything I look for in stock very helpful people
Store is very spectacular it has everything I look for in stock very helpful people
by
Verified Purchase
Recommended
Oct 3, 2020
If you need it, they have it! Especially if you are not sure what you want but just feel not walk...
If you need it, they have it! Especially if you are not sure what you want but just feel not walking around looking at all the displays. Everything easy to find and get and helpful employees to ask questions they respond to with answers you can understand. A really great store I hope stays around for a long time!
by
Verified Purchase
Recommended
Sep 4, 2020
The store was very clean I found everything it was very self explanatory and the staff approached...
The store was very clean I found everything it was very self explanatory and the staff approached me to assist me which was very kind it’s also very clean. The customer service was nice
by
Verified Purchase
Recommended
Sep 3, 2020
Store is always nice and clean I can always find what I need also staff is very friendly love sh...
Store is always nice and clean I can always find what I need also staff is very friendly love shopping at this store...
by
Verified Purchase
Recommended
Aug 11, 2020
Great staff! Very helpful and patient. Store is very clean.
Great staff! Very helpful and patient. Store is very clean.
by
Verified Purchase
Recommended
Aug 5, 2020
Amazing customer service. Always very helpful.
Amazing customer service. Always very helpful.
by
Verified Purchase
Recommended
Jul 29, 2020
Associate Mark in hardware was extremely polite and helpful. I was in a rush and he had me in and...
Associate Mark in hardware was extremely polite and helpful. I was in a rush and he had me in and out of the store in 5 minutes.
by
Verified Purchase
Recommended
Jul 7, 2020
The associates were very helpful and friendly except for some of the cashiers in their respect fo...
The associates were very helpful and friendly except for some of the cashiers in their respect for veterans.
by
Verified Purchase
Recommended
Jul 6, 2020
Very good store
Very good store
by
Verified Purchase
Recommended
Jun 29, 2020
Worried about COVID? Stay away from this store. To start, the employees here are terrific, & the...
Worried about COVID? Stay away from this store.
To start, the employees here are terrific, & the store is clean & well organized. My criticism doesn’t apply to them, but to management or corporate HQ.
The precautions for COVID-19 are terrible. Among the worst I’ve seen.
A main entrance is blocked off so customers are funneled into a narrow corridor. The aisles are narrower than most Home Depot’s, but still have display items and storage carts that clogged them up.
The worst aspect is they only run 1-2 checkouts, causing aisle-length, 20 minute-long lines w/ little distance between customers.
Apart from the dangers of spreading coronavirus, this also poses fire and life safety issues, as you literally cannot leave the line unless the people around you leave first.
I’m a healthcare facility manager & have been dealing with the pandemic for months, & seeing this store was incredibly disheartening & infuriating.
by
Verified Purchase
Jun 25, 2020
The store greeter, Nunnsiata, knew exactly which aisle I could find the product I was looking for...
The store greeter, Nunnsiata, knew exactly which aisle I could find the product I was looking for and walked me over. Very helpful and pleasant. I was in and out. Thank you.
by
Verified Purchase
Recommended
Jun 15, 2020
I wish Loews would open a store in East Windsor.
I wish Loews would open a store in East Windsor.
by
Verified Purchase
May 30, 2020
I would recommend this store but only after they address their customer service issues. Employees...
I would recommend this store but only after they address their customer service issues. Employees should be well trained to treat every guest as if they were someone from the home office!
by
Verified Purchase
1 found this review helpful
May 23, 2020
The kids craft days (1st Saturday I think) are enormously popular, and though my kids are too old...
The kids craft days (1st Saturday I think) are enormously popular, and though my kids are too old, I think it's great PR.
by
Verified Purchase
Recommended
May 17, 2020
Worst experience ever at a home depot. Drove an hour to get a 7ft by 7 ft shed. Arrived early, a ...
Worst experience ever at a home depot. Drove an hour to get a 7ft by 7 ft shed. Arrived early, a but still four hours after ordering my same-day pickup item. Was given a lecture from the "Customer service representative" . Then she called the people in the back of the store and informed me that they might be able to get me the item I that already paid for, and was just there to pick up. When they arrived at the service desk they brought up the wrong shed, so then I waited again for them to bring the correct one. While waiting I grabbed a pot to plant a flower in . Finally they brought the correct shed. Now mind you I am a 5-foot 2 in tall woman. The courtesy lady threw the paperwork at me. Then told me if I wanted to pay for my pot I would have to go down to the checkout line and check out again. Then everyone left me with my 7 foot by 7 foot shed!! No one would help me drag it out to my trailer. When I asked a man that was wearing a Home Depot apron if he would help me he informed me that he wouldn't lift it and he would have to call someone on the radio to help me. I said w"those people just walked away" with that I had to drag the 7-foot shed out of the building by myself as I was leaving the nice lady at the door said to me " if you push it it might be easier" and still no one offered to help. Worst experience at a Home Depot ever.
by
Verified Purchase
2 found this review helpful
May 3, 2020
This East Windsor Home Depot is doing an excellent job of creating as virus free an environment a...
This East Windsor Home Depot is doing an excellent job of creating as virus free an environment as possible. I would not hesitate to visit them again.
by
Verified Purchase
Recommended
Apr 21, 2020
Most of cashiers are very RUDE. Some exceptional employees like one in pluming , one in building ...
Most of cashiers are very RUDE. Some exceptional employees like one in pluming , one in building materials and younger cashiers, and almost all the assistant mangers and store manger make me feel to go back to this store. more experience cashiers are super RUDE, and UNPROFESSIONALS. younders are polite and care. Some of employees are really lazy and customer service full time staffs except one not friendly and super rude. long waits for me for my orders. I recommand the product not the shopping experience.
by
Verified Purchase
Recommended
1 found this review helpful
Apr 17, 2020
Helping staff nice small store
Helping staff nice small store
by
Verified Purchase
Recommended
Mar 15, 2020
I found what I was looking for with the help of two employees who were very friendly and helpful....
I found what I was looking for with the help of two employees who were very friendly and helpful. The store was very clean and neat.
by
Verified Purchase
Recommended
Mar 8, 2020
This Home Depot is a little bit on the quiet side which I prefer and the staff (Joe in Gardening ...
This Home Depot is a little bit on the quiet side which I prefer and the staff (Joe in Gardening specifically) go out of their way to help you and find what you need.... even if you’ve give up!
by
Verified Purchase
Recommended
Mar 3, 2020
Horrible customer service. Unfairly targeted a customer using discriminatory practices and assump...
Horrible customer service. Unfairly targeted a customer using discriminatory practices and assumptions. Weak response from store management. Highly disappointed in this shopping experience. Kim (cashier) and Jenn (asst. mgr.) need additional training in serving all customers equally and meeting the needs of customers.
by
Verified Purchase
1 found this review helpful
Feb 23, 2020
staff very helpful
staff very helpful
by
Verified Purchase
Recommended
Feb 16, 2020
Store personnel are knowledgeable and helpful. Have helped me with number of projects to get all ...
Store personnel are knowledgeable and helpful. Have helped me with number of projects to get all the right supplies to complete my project successfully. Store is always well stocked, an people are helpful.
by
Verified Purchase
Recommended
Feb 14, 2020
The store was beautiful and i found everything that i need.
The store was beautiful and i found everything that i need.
by
Verified Purchase
Recommended
Feb 13, 2020
Having had not so good experiences at times in another Home Depot, I was not expecting much help....
Having had not so good experiences at times in another Home Depot, I was not expecting much help. What a surprise!!! I needed some replacement smoke detectors and light bulbs. I brought in my old detectors and Wanda was able to determine which ones would be suitable replacements. Also, I needed light bulbs that were like no light bulbs I had ever seen before. Wanda was able to find what I needed, and saved me money too!!!
by
Verified Purchase
Recommended
Jan 24, 2020
Great service, prices and knowledgeable employees. Would not go anywhere else for home services....
Great service, prices and knowledgeable employees. Would not go anywhere else for home services. Purchased windows, doors and a water heater, amongst many other things.
by
Verified Purchase
Recommended
Jan 5, 2020
When I entered the store, I was greeted with a customer service person who directed me to where I...
When I entered the store, I was greeted with a customer service person who directed me to where I needed to find my product. When I went to aisle A customer service person was helping someone else And asked if I needed help. He said he would be right back. He returned shortly, after he helped another customer. He was able to help me with my purchase and gave me specific instructions on how to install it. He spent a lot of time with me. I had no problems at all when I got home to install the product.
by
Verified Purchase
Recommended
Jan 3, 2020
Particularly, Joe, Steve & Elizabeth assisted me at the East Windsor store and went out of their ...
Particularly, Joe, Steve & Elizabeth assisted me at the East Windsor store and went out of their way to help me find & purchase a Weber grill that I couldn't find elsewhere. The store was huge, inviting and clean. The cashier at customer service was so friendly and they seemed genuinely happy because I was thrilled with my purchase.