#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(714)255-5504
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2455 E Imperial Hwy
Brea, CA 92821
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Customer Store Reviews

  • 4.7 out of 404 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (404)
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Showing 1-30 of 404 reviews
Always clean, organized, clutter-free and enough associates that no one ever seems to have to wai...
Always clean, organized, clutter-free and enough associates that no one ever seems to have to wait for a sales associate.
by
  • Verified Purchase
  • Recommended
Most Home Depot store a mostly alike. This store has a employee named Aiden in the lumber depart...
Most Home Depot store a mostly alike. This store has a employee named Aiden in the lumber department that made my day with his help.
by
  • Verified Purchase
  • Recommended
Very friendly employees! Bailey was our Cashier and he was awesome. Store is clean and organized!
Very friendly employees! Bailey was our Cashier and he was awesome. Store is clean and organized!
by
  • Verified Purchase
  • Recommended
Dora was amazing. She went out of her way to assist us even though it was not her department. She...
Dora was amazing. She went out of her way to assist us even though it was not her department. She asked all the right questions and went above and beyond.
by
  • Verified Purchase
  • Recommended
great customer service always
great customer service always
by
  • Verified Purchase
  • Recommended
The store was clean and I easily found what I was looking for. The staff is friendly and helpful....
The store was clean and I easily found what I was looking for. The staff is friendly and helpful. In Lumber, the first two cuts are free!
by
  • Verified Purchase
  • Recommended
An awesome location. We had the best service in the department with the washer and dryer selectio...
An awesome location. We had the best service in the department with the washer and dryer selections. Specifically by the sales associate, Geysi. She was an incredibly accommodating and informative associate that made our experience that much better.
by
  • Verified Purchase
  • Recommended
For once I had an experience that lives up to the hype! As a career retail service pro, many talk...
For once I had an experience that lives up to the hype! As a career retail service pro, many talk and few deliver. This store did!
by
  • Verified Purchase
  • Recommended
Marty is the BEST! He was extremely nice and helpful. He found the product I needed and made sure...
Marty is the BEST! He was extremely nice and helpful. He found the product I needed and made sure it would fit onto the old part. Thank you!
by
  • Verified Purchase
  • Recommended
We purchased 14 Closet maid cabinets for our Garage make over. The items did arrive late due to t...
We purchased 14 Closet maid cabinets for our Garage make over. The items did arrive late due to the Pandemic. Never the less, we need to Thank Specially John at the Pro Desk and your team for their interest in communicating with us and the manufacturer, and going over and beyond to have the items delivered to our residence. We are greatly thankful to all those who were responsible for full filling our order. We have being visiting this store since 2002 for the will definitely continue shopping at The Home Depot # 1072. We find the store Clean organized and Easy to find items via Web site.( Aisle and the Bin number)
by
  • Verified Purchase
  • Recommended
An employee by the name of Sal assisted me with a plumbing problem. He was extremely professional...
An employee by the name of Sal assisted me with a plumbing problem. He was extremely professional, knowledgeable, and friendly. I was extremely impressed with Sal.
by
  • Verified Purchase
  • Recommended
This Brea Home Depot store has great customer service. Very attentive with good attitudes. I've a...
This Brea Home Depot store has great customer service. Very attentive with good attitudes. I've always have gotten good service at this location which is why I travel to this location instead of my home location.
by
  • Verified Purchase
  • Recommended
Mr, Gemit was excellent and professional , keep up the great job.
Mr, Gemit was excellent and professional , keep up the great job.
by
  • Verified Purchase
  • Recommended
The staff are excellent and know their stuff. They take the time to ensure fantastic customer ser...
The staff are excellent and know their stuff. They take the time to ensure fantastic customer service and are experts at what they do! Ask for help from Dora & Alberto, they are amazing!
by
  • Verified Purchase
  • Recommended
This store has very nice, helpful employees. I go out of my way to drive here, even though there...
This store has very nice, helpful employees. I go out of my way to drive here, even though there are two stores closer to me in Anaheim Hills.
by
  • Verified Purchase
  • Recommended
Had great help from the employees here. Helped me pick the best product, were kind to me and my i...
Had great help from the employees here. Helped me pick the best product, were kind to me and my infant, and helped me to my car with my goods.
by
  • Verified Purchase
  • Recommended
This is the best Home Depot I have ever found
This is the best Home Depot I have ever found
by
  • Verified Purchase
  • Recommended
Rostin and Leslie provided outstanding customer service when I had a problem with a will call pic...
Rostin and Leslie provided outstanding customer service when I had a problem with a will call pickup, they both exceeded my expectations , I have never received such outstanding customer service .Store staff members were very friendly and very helpful. Brea staff made my shopping experience so much easier, I will definitely return to the Brea,CA store.
by
  • Verified Purchase
  • Recommended
I had a great experience in the garden department with Billy. Billy definitely knows his plants; ...
I had a great experience in the garden department with Billy. Billy definitely knows his plants; He took the time to tell me about the growth of the plants that I purchased because there was nothing on the tag that said anything about the plant's growth or how often to water it etc.. After I paid for the plants, I went to put on my sunglasses and realized that I lost my sunglasses in the Garden Department and sure enough Billy came to the rescue and found my sunglasses!! I mentioned to Billy that those sunglasses were special because my daughter gave them to me for Fathers Day. Thank You Billy! J.J. Hernandez
by
  • Verified Purchase
  • Recommended
I went on a busy Sunday and Corey in the Lumber Dept was fantastic! He helped me cut the plywood...
I went on a busy Sunday and Corey in the Lumber Dept was fantastic! He helped me cut the plywood exactly how I needed, and he gave me some great tips on my home improvement project. He was very fast, efficient and knowledgeable. I was very grateful for his friendly service.
by
  • Verified Purchase
  • Recommended
Good Peps @ The Brea Depot
Good Peps @ The Brea Depot
by
  • Verified Purchase
  • Recommended
Just wish the Veterans discount was clear as to what is needed, and how do I consistently get the...
Just wish the Veterans discount was clear as to what is needed, and how do I consistently get the discount, and not be shamed for asking?
by
  • Verified Purchase
  • Recommended
Corey in the lumber department was amazingly helpful and a rockstar in customer service. He took...
Corey in the lumber department was amazingly helpful and a rockstar in customer service. He took the time out to help provide some well needed suggestions for a project I was working with. It would have taken me forever to cut the lumber into the sizes I needed so Corey helped with that part too. The entire process was quick and easy and I'll definitely come back soon. Thanks to Corey's assistance he made this project seem that much easier.
by
  • Verified Purchase
  • Recommended
1 found this review helpful
The Brea staff is the most friendly and courteous personnel I have encountered. As a frequent buy...
The Brea staff is the most friendly and courteous personnel I have encountered. As a frequent buyer, I am greeted by my first name and with a smile. Management and team goes beyond the call of duty to assist me inall my projects. Norma, Anna, Albert, Marcos, Jessica, Mike, Forrest, Janinnne, Leslie, Aubrey and so on are professionals.
by
  • Verified Purchase
  • Recommended
This store is generally pretty good. The only drawback I ever see is there is too much merchandi...
This store is generally pretty good. The only drawback I ever see is there is too much merchandise on display in the aisle where the cash registers are in area inside the front of the warehouse. It makes it difficult to maneuver through that area if you have a lumber cart.
by
  • Verified Purchase
  • Recommended
When you go to a store and staff are knowledgeable about the products it sell it is so easy and c...
When you go to a store and staff are knowledgeable about the products it sell it is so easy and convenient to shop and Home Depot Brea got this!
by
  • Verified Purchase
  • Recommended
Great service, knowledgeable and helpful experts working in the store.
Great service, knowledgeable and helpful experts working in the store.
by
  • Verified Purchase
  • Recommended
Thanks for the great experience helping me find the pot and soil I needed.
Thanks for the great experience helping me find the pot and soil I needed.
by
  • Verified Purchase
  • Recommended
This store always provides great service. I love this Home Depot.
This store always provides great service. I love this Home Depot.
by
  • Verified Purchase
  • Recommended
The Brea Home Depot store is great, I can always find what I need, the employees are always helpf...
The Brea Home Depot store is great, I can always find what I need, the employees are always helpful and go above and beyond to help. The store is well organized and always clean, which is important to me. A BIG holiday THANK YOU to the Brea's Home Depot staff.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 404 reviews

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