#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(608)240-7264
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2425 E Springs Dr
Madison, WI 53704
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 618 reviews
93%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (618)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 618 reviews
Exceptional service at Home Depot today!
I had to pick up a couple items at Home Depot East side of Madison and Troy was more than helpful!
by
    • Recommended
    OUTSTANDING
    I love Home Depot! Always greeted and always have nice, professional and patient employees! Thanks so much!
    by
      • Recommended
      Great service
      Thanks, I needed a sheet of plywood cut for a project and I was in and out in minutes. The staff was very friendly and helpful.
      by
        • Recommended
        Great Employee
        Rich was so kind to cut a piece of lumber to my desired lengths. He was friendly, compassionate and willing to help me. He went "Above 'n Beyond" my expectations!
        by
          Favorite Home Store
          The store is always neat, clean and employees are always available to help.
          by
            Dish washer
            Bought this today. Store had a great variety of dish washers to compare to each other
            by
              • Recommended
              Need cashiers
              Nice store, but no cashiers on duty and I refuse to use self checkout!
              by
                Always A Great Shopping Experience
                My wife and I always enjoy shopping Home Depot-East. We usually shop at least once a month.
                by
                  • Recommended
                  I love HomeDepot...
                  Have been coming here first for over 35 years.. first place in every town we move to.
                  by
                    • Recommended
                    Good inventory and customer service
                    Had more inventory than other stores recently visited. Staff were very helpful. Melissa, our cashier was super friendly.
                    by
                      • Recommended
                      If you need a professional to help you out talk with James Nugent and he will help you make the c...
                      If you need a professional to help you out talk with James Nugent and he will help you make the correct decisions and purchases to complete your project! This guy is a total professional even with the "rocker" look! He will make sure to take care of you and get you a discount! Very satisfied with your store and work James and team! Can't wait to get our new beautiful exterior front door! James, you made all the difference! Carry on!
                      by
                      • Verified Purchase
                      • Recommended
                      YVONNE MOORE made my day being the first to greet me with a smile. She asked what brought me in t...
                      YVONNE MOORE made my day being the first to greet me with a smile. She asked what brought me in today and when I told her about a specific product, she walked me directly to it in the Plumbing dept. Inquired if there were any other home improvement needs and then walked me up to the self-service checkout. As a former HD associate in Denver CO, I asked her how she liked working there and she was very positive. We both started part-time in gardening dept. She didn't say what dept assigned to now, but made my shopping experience exceptional!
                      by
                      • Verified Purchase
                      • Recommended
                      5* and "yes" ONLY because an employee named MARLIN is AWESOME! He knows his stuff and is super he...
                      5* and "yes" ONLY because an employee named MARLIN is AWESOME! He knows his stuff and is super helpful. He puts the customer he is working with and helping, above no other! He is friendly, helpful, kind and genuine. He needs to be in charge of training other employees on how to be an excellent employee. THANK YOU MARLIN! YOURE THE BEST!!
                      by
                      • Verified Purchase
                      • Recommended
                      Mary N. was awesome! She hit the ball out of the park for me on my visit there. Way to go above a...
                      Mary N. was awesome! She hit the ball out of the park for me on my visit there. Way to go above and beyond. She saw that I needed help and wasn't taking no for an answer from another store associate. She came over, resolved the issue, got me what I needed, and even personally checked me out at the cash register. Friendly and helpful!
                      by
                      • Verified Purchase
                      • Recommended
                      Jonny D and Kate were exemplary
                      Jonny D and Kate were exemplary
                      by
                      • Verified Purchase
                      • Recommended
                      The store goes our of there way to ensure the shelves are full and that the customer has confinde...
                      The store goes our of there way to ensure the shelves are full and that the customer has confindent tn the professionalism of the staff. As a disabled Veteran I am glad to see parking spots for Purple Heart recipients. I am also honored that you offer military discount. If I may make a suggestion, it would be nice to see what military organizations that Home Depot supports.
                      by
                      • Verified Purchase
                      • Recommended
                      I really enjoyed the friendliness and how helpful everyone was, like Karen and Lori.It makes shop...
                      I really enjoyed the friendliness and how helpful everyone was, like Karen and Lori.It makes shopping there are much more pleasant, and enjoyable and they’re willing to answer any questions you have.
                      by
                      • Verified Purchase
                      • Recommended
                      This store has very helpful employees. I had been looking for a particular plumbing piece for wee...
                      This store has very helpful employees. I had been looking for a particular plumbing piece for weeks. I couldn't find it on my own. This time I was at The Home Depot looking for it. A wonderful employee asked to help. She asked questions so that she could understand exactly what I was looking for, then she pointed me to the exact location where I could find that piece. What a time saver! I found what I needed right away. She was a tremendous help. Then, at the checkout, I had troubles getting a very small barcode to scan. The gentleman at the checkout section helped me right away, and then also wished me a happy Father's Day. This was one of the best shopping trips that I had ever had.
                      by
                      • Verified Purchase
                      • Recommended
                      The sales staff went above and beyond my expectations today. It made the shopping trip fun.
                      The sales staff went above and beyond my expectations today. It made the shopping trip fun.
                      by
                      • Verified Purchase
                      I recently ordered cabinets and countertops for my kitchen remodel. The measuring, design, and o...
                      I recently ordered cabinets and countertops for my kitchen remodel. The measuring, design, and ordering process is one that could be intimidating, but I found the Kitchen Guidebook to provide clear guidance on how to get started. Once I had a draft floor plan, the Kitchen Designer was a pro at creating a computer-generated floor plan and rendering. When it came time to order, other staff members helped to make sure I received promotional discounts that made the price affordable.
                      by
                      • Verified Purchase
                      • Recommended
                      1 found this review helpful
                      Scott, he's very knowledgeable and creative. He always came with the best solution in order to re...
                      Scott, he's very knowledgeable and creative. He always came with the best solution in order to respond positive and solve he's customers desires.
                      by
                      • Verified Purchase
                      • Recommended
                      Superior service from Rob in Lawn & Garden - thanks!
                      Superior service from Rob in Lawn & Garden - thanks!
                      by
                      • Verified Purchase
                      • Recommended
                      A+ Customer Service and Knowledge! I have never been to a establishment that has treated me so we...
                      A+ Customer Service and Knowledge! I have never been to a establishment that has treated me so well. Hands down one of the Best!
                      by
                      • Verified Purchase
                      • Recommended
                      Scott was very knowledgeable and friendly!
                      Scott was very knowledgeable and friendly!
                      by
                      • Verified Purchase
                      • Recommended
                      I had a great experience at East Madison Home Depot! I can always find what I need with the help ...
                      I had a great experience at East Madison Home Depot! I can always find what I need with the help of a friendly employee. The store is neat and clean even when it is really busy. I have a great exit experience with Michelle (Micki) as she is always friendly and seems to genuinely care about my visit.
                      by
                      • Verified Purchase
                      • Recommended
                      The customer service was excellent! Special thank you to Tom, Jordan, and Jonathan for all of you...
                      The customer service was excellent! Special thank you to Tom, Jordan, and Jonathan for all of your help! I will definitely return to this Home Depot for all of my home improvement projects!
                      by
                      • Verified Purchase
                      • Recommended
                      If you're looking for a variety of plants & vegetables for spring planting, this is the place !!!
                      If you're looking for a variety of plants & vegetables for spring planting, this is the place !!!
                      by
                      • Verified Purchase
                      • Recommended
                      Michelle 43661 was excellent
                      Michelle 43661 was excellent
                      by
                      • Verified Purchase
                      • Recommended
                      Always awesome, super friendly, knowledgeable and helpful!
                      Always awesome, super friendly, knowledgeable and helpful!
                      by
                      • Verified Purchase
                      • Recommended
                      I came to Home Depot on an afternoon what I thought it would be kind of quiet but it was very bus...
                      I came to Home Depot on an afternoon what I thought it would be kind of quiet but it was very busy but everyone was being attended to as best as I could I was surprised that I did not have to look far to have someone help me with the product that I needed because since my husband died I did not know much about machines and what I would need to trim down my hedges and they had given me input on Future projects so I feel confident that I can always go to Home Depot to get the best customer service
                      by
                      • Verified Purchase
                      • Recommended
                      Showing 1-30 of 618 reviews

                      Nearby Stores

                      Find Another Store

                      4550 Verona Rd

                      Madison, WI 53711

                      10.53 mi

                      Tool & Truck Rental

                      (608)270-4430

                      Pro Service Desk

                      (608)270-4424

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 8:00am - 8:00pm

                      3200 Deerfield Dr

                      Janesville, WI 53546

                      32.61 mi

                      Pro Service Desk

                      (608)743-9814

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 8:00am - 8:00pm

                      136 Commerce St

                      Lake Delton, WI 53940

                      40.57 mi

                      Pro Service Desk

                      (608)254-3164

                      Mon-Sat: 6:00am - 10:00pm

                      Sun: 8:00am - 8:00pm