Reviews for Eden Prairie #2812

Ronald the store manager solved my issue immediately

The cashier used the automatic machine and it miss counted the money. Stole $20.00 from me!

I HAVE BEEN LIKE I AM NOT A VETERAN BY YOUR COMPANY AND IT MAKES ME MAD WHEN YOU CLAIM TO SUPPORT VETERANS!! STOP THE LIES!!!!!!!!!!11

Arrived in the the kitchen area in order to set up installation for countertops that we had already picked out. An elderly gentleman was sitting at the computer area and when we told him what we wanted, he entered the info into the computer and said someone would call. They did and we set up an appointment. The rep just arrived only to find out that they do not install the product we picked out. Spent 30" trying to get someone to tell me what my next steps should be only to be constantly rerouted by rude employees. Finally called the Shakopee store and it took 5" to take care of the issue.

I’ve never been disappointed that I couldn’t find a product online or in store. Although online shopping I had hiccups, homedepot always made it right. Customer service is always handy and I am happy that I can find what I need.

Diane korula did an excellent job. Would definitely work with her again.

TJ helped me to buy right Riding lawn mower. He explained all different lawn mowers and provided comparison based on my need.

I had a plumbing issue that required a lot of though to solve. Kaden was exceptional in helping me through it. Thank you Kaden!

I continue to shop the Eden Prairie store because I find what I need when I need it. Everyone has been so helpful when I have a question. When I walk in the door I feel a valued costumer.

Went to the Eden Prairie store 1st then I left. Will not return there.

I would like to highly recommend Home Depot's Kitchen Cabinet Department. From Creative Design Service, to great 3D drawings, excellent quality of products and knowledgeable salesperson.

I purchased a Ryobi 40 Volt, 6 Amp lawn mower in August. It works great. I cut my lawn and still had roughly 30% battery life left. It has a self-propelled feature but the lawn mower is so light compared to my old gas powered mower I don't even need to use that feature. You can take the battery out when finished and turn the mower upside down to wash it out. I couldn't do this with my gas mower. One it was too heavy and two, gas and oil would leak out. I would recommend the Ryobi lithium mower to anyone.

No one on hand to unlock a tool to purchase. I had to show the employee that they simply needed to get a ladder to access the unlocked tools. Took over 20 minutes because the employee decided to help other customers while I stood there waiting with my 4 year old son.

I had a cumbersome transaction that involved refunding my return, getting my in store pick up order and then voiding it and redoing my order because I forgot my coupon. Curtis was working customer service and was so kind and patient. I really appreciate when I encounter such great customer service.

HD has an excellent selection of quality merchandise. All the employees are so happy to help if I have a question. Basid has been so helpful and professional during the checkout process when I became unsure of the process. He has also helped myself and friends with questions regarding store policies. I always enjoy shopping there and especially the unique flowers and pottery in the Garden Center. Please recognize Basid as a wonderful employee! Thank you

Carolina in the Eden Prairie Home Depot Blinds depart was so very helpful in educating and placing an order for myself and my clients. Thank you!

Great selection of merchandise and helpful staff helped me make just the right choice for my home project. Friendly atmosphere made me confident I will be back to this store!

Store is very clean and well arranged. Employees are very helpful and friendly. We had an excellent experience in the flooring and carpeting department. Associates were very helpful and knowledgeable and made our carpeting purchase very relaxing and easy. Highly recommended store.

Ian in customer service was a real treat. Helpful cheerful and made my feel good by his overall attitude. We should all be so positive about life. Made my day! Thanks Ian!

Excellent customer service. ***** 5 start.

five stars on everything in and about this store!

Flooring and Pro Counter staff went out of their way to change my order and get me the product I needed!

It was easy to find an employee to answer my questions. They have a very nice selection of products and the employees assisted is loading my truck. I really appreciate that.

Janice at the front desk was truly amazing in assisting my with my order.

I was pleased with the greeting from the cashier in the garden department. The rest of the store was clean and items were well stocked. I had no shortage of options. At checkout, the cashier was the friendliest I've run across in a long time. It always leaves a good impression when the checkout experience is good. I would have given a 5 star rating, but I had some questions about a couple items. Despite employees on almost every isle, no one asked if I needed help. I got no further greeting after walking through the garden entrance.

Michael and Dan helped bring down some difficult to reach stock that were very high up and took a bit of time and effort to reach. We were very appreciative of their help!!!! Thank you!

Nice store - clean and organized to help with shopping.

Store was cluttered and employees extremely unhelpful, two employees literally walked away when I asked for help with self check out.