#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)401-0262
Tool & Truck Rental(619)401-0268
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
298 Fletcher Parkway
El Cajon, CA 92020
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Customer Store Reviews

  • 4.7 out of 868 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (868)
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Showing 1-30 of 868 reviews
Customer service during this time is so important. Although the staff are busier than ever to ens...
Customer service during this time is so important. Although the staff are busier than ever to ensure our safety through these difficult times; this location makes it a point to actually answer the phone and assist with questions, concerns, and in-stock inquiries prior to consumers making a trip to the location in vain. Lines can be long and stressful and this makes it easier/convenient for everyone! (I contacted the 2 nearest locations to best serve our needs; the other location was NOT as helpful/knowledgeable. It took several attempts/transfers to get to an appropriate staff member; hold times were also a little lengthy. Do to this, the choice to shop at the El Cajon location was the best/easiest option!)
by
  • Verified Purchase
  • Recommended
I am in here at least once a week, sometimes more. And pretty much every time the employees are h...
I am in here at least once a week, sometimes more. And pretty much every time the employees are helpful, knowledgeable and friendly. Keep up the good work
by
  • Verified Purchase
  • Recommended
Store was very clean and well stocked. Employees were friendly and helpful
Store was very clean and well stocked. Employees were friendly and helpful
by
  • Verified Purchase
  • Recommended
Rueben was the gentleman who helped me today. He went above and beyond and made sure I got the co...
Rueben was the gentleman who helped me today. He went above and beyond and made sure I got the correct item I was looking for. Melissa the cashier, even though she was new, was friendly and professional. Multiple managers came over to help move the process along for their approval so I did not have to wait long. Everyone was friendly and in light of the Covid-19 pandemic they did not let it hinder them. This homedepot is further from my house but I will be going to this location from now on.
by
  • Verified Purchase
  • Recommended
The store is clean and items are easy to find. I always find the employees here to be extremely f...
The store is clean and items are easy to find. I always find the employees here to be extremely friendly, helpful, knowledgable and go the extra mile.
by
  • Verified Purchase
  • Recommended
I didn't find the product I was looking for. I was lucky to find someone to assist me and he was ...
I didn't find the product I was looking for. I was lucky to find someone to assist me and he was friendly and helpful. The store was clean
by
  • Verified Purchase
  • Recommended
great store and the employees are very helpful. Will come back here if I need anything for future...
great store and the employees are very helpful. Will come back here if I need anything for future projects
by
  • Verified Purchase
  • Recommended
The store is great , But there was one employee that really stood out . His name is Thomas S , th...
The store is great , But there was one employee that really stood out . His name is Thomas S , this young man helped me load my vehicle and had the greatest personality . He is very nice young man . Not to mention his name is the same as my own.
by
  • Verified Purchase
Great employees, genuinely care about helping you. Best Home Depot I’ve been in all of Southern C...
Great employees, genuinely care about helping you. Best Home Depot I’ve been in all of Southern California.
by
  • Verified Purchase
  • Recommended
the people at home depot is very helpful since i am ADA blind person. I have no problem getting t...
the people at home depot is very helpful since i am ADA blind person. I have no problem getting the friendly advice and help that the store provides. the store is clean and quite and has no issues when i bring in my guide dog.
by
  • Verified Purchase
  • Recommended
This store has everything. And everyone is so helpful. My favorite store.
This store has everything. And everyone is so helpful. My favorite store.
by
  • Verified Purchase
  • Recommended
Great store to shop @. Every employee is a great asset to the company. Products easily found. A...
Great store to shop @. Every employee is a great asset to the company. Products easily found. Assistance is top notch. Clean store by far! All the associates were friendly, helpful and knowledgeable in their departments. A pleasure to shop @ Home Depot, El Cajon!
by
  • Verified Purchase
  • Recommended
I have a small hobby and I buy most of my items from Home Depot for it. The Home Depot store near...
I have a small hobby and I buy most of my items from Home Depot for it. The Home Depot store near me is an 'A' store, the big type, and has everything I need. But some times the 'B' store in the city next to me, very close, will have a sale that may not be at the 'A' store. I am so lucky to have both sizes of stores near me.
by
  • Verified Purchase
  • Recommended
Eddie Nash in the floorimg/tile department is helpful, friendly and knowledgeable. He'll get you ...
Eddie Nash in the floorimg/tile department is helpful, friendly and knowledgeable. He'll get you in and out of the store quickly.
by
  • Verified Purchase
  • Recommended
knowledgeable & helpful employees in the garden area
knowledgeable & helpful employees in the garden area
by
  • Verified Purchase
  • Recommended
Very friendly staff and helpful environment. They answer and questions and give great advice to y...
Very friendly staff and helpful environment. They answer and questions and give great advice to your project needs.
by
  • Verified Purchase
  • Recommended
Rent a truck at this store, meet Reyna, she’s an amazing employee, and will get you going in a sh...
Rent a truck at this store, meet Reyna, she’s an amazing employee, and will get you going in a short time
by
  • Verified Purchase
  • Recommended
The El Cajon store is my Home Depot of choice. The employees are never too busy to help me find t...
The El Cajon store is my Home Depot of choice. The employees are never too busy to help me find things or give me information. The employees are friendly and helpful. This is a larger Home Depot so I always find the items I need. I bought a beautiful Christmas tree the day after Christmas at 50% off plus saved $25 by opening a credit card account.
by
  • Verified Purchase
  • Recommended
Pro Desk is always professional, I always leave pleased. Santee Home Depot is just as professional.
Pro Desk is always professional, I always leave pleased. Santee Home Depot is just as professional.
by
  • Verified Purchase
  • Recommended
Great friendly people at the pro desk. Always go out of their way to help me out
Great friendly people at the pro desk. Always go out of their way to help me out
by
  • Verified Purchase
  • Recommended
I like the associates at the store
I like the associates at the store
by
  • Verified Purchase
  • Recommended
I like to shop at the El Cajon Home Depot because it is close to my home. I also like the associ...
I like to shop at the El Cajon Home Depot because it is close to my home. I also like the associates who help me
by
  • Verified Purchase
  • Recommended
I like shopping at the Home Depot,, they got good stock and good hours
I like shopping at the Home Depot,, they got good stock and good hours
by
  • Verified Purchase
  • Recommended
This store is always busy but the employees are there to ask questions. They do try to help you ...
This store is always busy but the employees are there to ask questions. They do try to help you solve any problem you may have.
by
  • Verified Purchase
  • Recommended
Great associates... Good inventory.
Great associates... Good inventory.
by
  • Verified Purchase
  • Recommended
This store has always had friendly staff and my most recent visit was indicative of why I continu...
This store has always had friendly staff and my most recent visit was indicative of why I continue to shop here. There is plenty of friendly staff on hand to find things quickly and get on with your day. Thanks Home Depot keep up the good work.
by
  • Verified Purchase
  • Recommended
Destalyn and the pro desk people are always friendly and in a good mood which makes up for the al...
Destalyn and the pro desk people are always friendly and in a good mood which makes up for the alright coffee
by
  • Verified Purchase
  • Recommended
Home Depot customer service reps at my local store in El Cajon, Ca., honestly believe standing ar...
Home Depot customer service reps at my local store in El Cajon, Ca., honestly believe standing around socializing with each other and re-stocking returns are priorities over servicing a line of customers seeking service. To top that off, they are willing to rudely and dismissively defend those priorities.
by
  • Verified Purchase
Read where I wrote 500 word testamony about my experiences over the years as well as specifically...
Read where I wrote 500 word testamony about my experiences over the years as well as specifically for the last transaction.
by
  • Verified Purchase
  • Recommended
Home depot is the best store. They support our great President Donald J Trump
Home depot is the best store. They support our great President Donald J Trump
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 868 reviews

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