Reviews for Eldersburg #2581

I choose to come to this home depot. The selection for outdoor plants and accessory is always excellent and the staff very helpful

Excellent employees..always e trememy helpful

What a great store to have nearby... All of my gardening, patio, painting, lighting needs in one stop shopping!

Specifically- I want to recommend the gentleman who assisted me with my HUGE order of mulch- Art was already into a busy morning, and hearing that I wanted 30 bags probably made him mentally groan- but he busted a** ! There weren't any other employees that appeared to help out either- just Art and I , chatting the whole time like old friends. I wish I got his last name- but I'm sure that a man with such a great work ethic and attitude will be easy to recognize in this review! DB

I have never had a problem with any of the associates that work at this store, they are always helpful. Last year one of them, an older gentleman (has a darkened lens on his glasses) that I had asked about the location of some lumber, even helped me load the lumber in my truck, can't beat that. This store is clean and organized and this saves me time when I'm in a hurry.

Pro desk is very helpful

The bathroom is consistently clean and the staff make you feel welcomed. Employees are really professional and helpful in most cases.

Great service at this store. Two employees made me feel like a valued customer.

This Home Depot is the best. I find what I need all the time. Thanks

Helpful and friendly staff.

Take care of Norma … HR should be looking for more people like her.

Shopping at Home Depot is generally a positive experience. Staff are always helpful and mostly available when you need them. This is probably one of the better stores when it comes to customer service. Employees seem to genuinely enjoy their jobs and helping people. A simple smile goes a long way.

Store is clean , has most products in stock. However the number of employees available for assistance and for check out is poor. Most of the time you need to wait 5-10 mins to find an associate for help.

Best Home Depot in the state in my opinion. My work takes me to several counties and a lot of Home Depots. This store is the best I've been to because the staff are great!

Thank you Bingle for helping me apply the coupon mailed to me by Home Depot. Without your assistance, we would not have known what to do. Your helpful, upbeat attitude and willingness to help customers is truly appreciated!!!!!!!!!

Employees are much more friendly and available at this Home Depot than similar stores.

Great store George from Lumber ROCKS!!! VERY HELPFUL!!!

I was very pleased that the cashier informed me of the savings in opening up a credit account

Eric was very helpful in home improvement advice and life as well. Many of the employees were super helpful, but Eric was above and beyond. Even helped us save time and money as well as peace in the midst of many need projects!

Clean store with helpful employees! Prices.... to be expected no surprises.

Very good customer service!

I love this particular store location! I go to HD a lot and everyone eventually knows me and are always so friendly, saying a quick "hello" or "you're back!" I especially love all the workers who are always helpful and never mind stopping in the middle of what they're doing to help me out. I seem to need a lot of help and this store always delivers with friendliness!

Employees were knowledgeable, kind and helpful.

Best Home Depot store in Carroll and Howard County. Great people, great service and always a clean and professional feeling store.

Home Depot may be a chain, but certainly not all are created equal. The Eldersburg Home Depot is always a cut above the others! I grew up going to the Aspen Hill and Germantown ones, but they pale in comparison. The parking lot is easy to get into/out of with large & small vehicles, selections is always good, and customer service is strong. I have never had to wait more than 5 minutes in line for a human cashier, and not more than 2/3 for a self-checkout. Returns are streamlined, bathrooms are clean, and (though I hate spending money) I rather enjoy spending my money here.

I shop here often, so I have a bit of an advantage when it comes to interacting with the Home Depot staff. Based on my frequent visits, The staff here has been really friendly, and knowledgeable. With a few rare exceptions, the store always has the items I am looking for. I am generally here to buy construction lumber, hardware, paint, and in the spring we buy plants. I bought a puny cactus here 20 years ago, and it’s 5 feet tall now! I haven’t bought any big appliances from Home Depot so I can’t comment on the quality in that regard. The lumber is of adequate and above quality. However, if you want specialty lumber, a lumberyard is your best bet. But this is convenient for me. I have some projects that tend to drag gone, so if I lose a receipt and need to return an item, they are great about giving me store credit.

Gary in Kitchen Design is amazing!! Go visit today!!

Some dishonest management in spite of some other employees who voiced concerns and had more scruples. Not okay. At all. Dishonest with small means dishonest with larger things, all it needs it the opportunity....

I recently visited the Eldersburg Home Depot Store after having bad/no service elsewhere where I couldn’t get any help. So I was very pleased with the quick and efficient service provided by Mr. David Bebe who helped me at the Eldersburg store with contracting to purchase a new replacement patio door and associated installation. Looking forward to having this project completed soon.

Great customer service! Employees are visible and readily available to assist when needed. I have had only positive experiences at this store.