#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(281)280-3402
Tool & Truck Rental(281)280-3408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
18251 Gulf Freeway
Webster, TX 77598
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 588 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (588)
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Showing 1-30 of 588 reviews
Great store ! Always well stocked and extremely clean. Very helpful and knowledgeable employees. ...
Great store ! Always well stocked and extremely clean. Very helpful and knowledgeable employees. Love shopping here.
by
  • Verified Purchase
  • Recommended
Service is always very helpful. Garden service helped us locate limestone pellets and carried the...
Service is always very helpful. Garden service helped us locate limestone pellets and carried the 40 pound bag to our cart. This Home Depot location has beautiful Curcuma flowering ginger plants. Last year I bought purples ones which survived the freeze and are currently blooming. This year I add white Curcuma from Home Depot to my collection. Prices at Home Depot are always reasonable and keeps items in stock.
by
  • Verified Purchase
  • Recommended
I was charged sales tax this memorial weekend for plants i purchased. We were not supposed to pa...
I was charged sales tax this memorial weekend for plants i purchased. We were not supposed to pay tax on plants this weekend.!! Check your receipts!!!
by
  • Verified Purchase
Great store. I always fine every thing I need to finish my prodject that I'm working on.
Great store. I always fine every thing I need to finish my prodject that I'm working on.
by
  • Verified Purchase
  • Recommended
Employees were very helpful from greetings to check out
Employees were very helpful from greetings to check out
by
  • Verified Purchase
  • Recommended
Floor personnel are friendly and willing to help. Also available.
Floor personnel are friendly and willing to help. Also available.
by
  • Verified Purchase
Clean, friendly and very knowledgeable associates. Large sections and safety. Found our items w...
Clean, friendly and very knowledgeable associates. Large sections and safety. Found our items with an ease.
by
  • Verified Purchase
  • Recommended
Everything was neat and easy to find. Pricey in some sections but it's close to home. Staff is ve...
Everything was neat and easy to find. Pricey in some sections but it's close to home. Staff is very friendly and the area is nice.
by
  • Verified Purchase
  • Recommended
Products advertised were available Very help staff and informative about lawn care and care of o...
Products advertised were available Very help staff and informative about lawn care and care of our Southern gardens in Texas. The price point for items purchased was perfect.
by
  • Verified Purchase
  • Recommended
Wilma made shopping there and absolute pleasure. The store visit had been long and arduous, until...
Wilma made shopping there and absolute pleasure. The store visit had been long and arduous, until this sweet woman made it seem as though I was checking out with my own grandmother. The greeter was also very kind and helpful but unfortunately I don't remember his name.
by
  • Verified Purchase
  • Recommended
Don't get in a hurry to to return anything here. 9 of us were in line for 2 associates, one had t...
Don't get in a hurry to to return anything here. 9 of us were in line for 2 associates, one had to go to the parking lot, the MOD was called, NEVER SHOWED. This is pathetic. No service after the sale and I have spent THOUSANDS of dollars with HD so do not appreciate being treated like this. The manager, OMAR, HAD A MILLION EXCUSES but no resolution to the problem.
by
  • Verified Purchase
1 found this review helpful
very clean store, fully stocked for my needs, and friendly service people
very clean store, fully stocked for my needs, and friendly service people
by
  • Verified Purchase
  • Recommended
Angelica is AMAZING and so kind. A1 service everyday.
Angelica is AMAZING and so kind. A1 service everyday.
by
  • Verified Purchase
  • Recommended
Always friendly staff and helpful associates. Quick in and out, found items using the HD app. Sto...
Always friendly staff and helpful associates. Quick in and out, found items using the HD app. Store is always clean, but sometimes cluttered in the isles.
by
  • Verified Purchase
  • Recommended
The ProDesk and CSR reps are GREAT!!!
The ProDesk and CSR reps are GREAT!!!
by
  • Verified Purchase
  • Recommended
Our cashier Elizabeth was outstanding.
Our cashier Elizabeth was outstanding.
by
  • Verified Purchase
  • Recommended
Very nice people and willing to help finding the items that you are wishing to buy.
Very nice people and willing to help finding the items that you are wishing to buy.
by
  • Verified Purchase
  • Recommended
Excellent customer service!
Excellent customer service!
by
  • Verified Purchase
  • Recommended
too many shoppers without masks.
too many shoppers without masks.
by
  • Verified Purchase
Jeff was great help, also told me about the $5,000 prize. To go online and fill it out for a chan...
Jeff was great help, also told me about the $5,000 prize. To go online and fill it out for a chance to win.
by
  • Verified Purchase
  • Recommended
Excellent store staff.
Excellent store staff.
by
  • Verified Purchase
  • Recommended
Bad customer service
Bad customer service
by
  • Verified Purchase
1 found this review helpful
I have foundthat this store is usually well stocked and very clean
I have foundthat this store is usually well stocked and very clean
by
  • Verified Purchase
  • Recommended
It was the Pearland store that I was at.
It was the Pearland store that I was at.
by
  • Verified Purchase
  • Recommended
All the employees that we talked to were very helpful and polite. Our experience was very good a...
All the employees that we talked to were very helpful and polite. Our experience was very good and I will return to that store in the future.
by
  • Verified Purchase
  • Recommended
your store is in my community and very easy to shop there is always employee to help me with all ...
your store is in my community and very easy to shop there is always employee to help me with all my needs.it seems not to be out of my wants
by
  • Verified Purchase
  • Recommended
Great place to shop for DIY'ers
Great place to shop for DIY'ers
by
  • Verified Purchase
  • Recommended
I only shop at this store, it is usually very well stocked,
I only shop at this store, it is usually very well stocked,
by
  • Verified Purchase
  • Recommended
Employees who gets carts have a clear disregard for personal property, do not park your car next ...
Employees who gets carts have a clear disregard for personal property, do not park your car next to a cart even if you did not left it there. Do not park close to the entrance either thats when they will come out and blatantly hit your car with the cart left next to your car. left a deep 1 inch scratch fills with orange paint from the cart itself. Terrible overall. If you hate your job, you should get a new one.
by
  • Verified Purchase
Store has merchandise piled high in aisles. Impossible to maintain social distancing in the store...
Store has merchandise piled high in aisles. Impossible to maintain social distancing in the store. God forbid there is an emergency in the store, you can hardly get a cart through the main aisles.
by
  • Verified Purchase
Showing 1-30 of 588 reviews

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