Reviews for Emeryville #627

Fantastic greeter at Emeryville store front door who makes everyone feel welcomed and want to buy more than they came for!

Just bought a frig today and the salesperson miscalculated the 10% discount. My fault I was distracted and did not review the receipt until back at the office.

It was very easy to find the needed lumber for a stairway that needs repair. I will go back to this Home Depot because the one close to my house didn't have the same type of wood.

I had bought a couple of items that wouldn’t come up on the computer and the helpful manger Marlon helped me and the cashier manually input everything without hesitation

I always have gotten good customer service. All employees... The cashiers...Today I was in the gardening dept. Judy Cameron was great! Friendly, knowledgeable and professional.

Avoid this store, folks. Cashier with an attitude, associates never to be found, and in general bad management. Use any of the other many options you have around the area, mainly the local and family-owned.

Very attentive and helpful staff

Dwight fishers Superior and excellent salesman He doesn’t make you feel like you’re bothering him. He only wants to help you and assist you with your task.

This store is much improved recently - still too many staff members ghosting

Compared to other Home Depot locations Emeryville rises above and beyond. The customer service and knowledgeable employees makes my trip a a great experience …Everytime, without fail!!!

Every time I'm in this store, everyone is incredibly friendly and personable. They make home projects always seem a little less overwhelming, which I personally appreciate because DIY projects don't come naturally for me, and I need all the help I can get. The Home Depot Staff here makes me feel like I can do it!

I went to Home Depot to buy a refrigerator. The salesperson I got was terrific. Very smart and knowledgeable about the options. She juggled several customers at one time beautifully and we all went away happy.

Constantly understaffed. Self checkout registers don't work. Items frequently stocked incorrectly on the shelves. Don't shop here unless you have to.

Super friendly staff and Home Garden Department that is above any other Home Depot that I have encountered.

Great store some really good associates. There’s some that go above and beyond and some that couldn’t be bothered to help you. Shout out to Mr Michael Samson

3 employees talking to each other at a checkout computer, I say "excuse me"...no response! Fortunately an employee who just finished with a customer was responsive to me.

There are two individuals who went above and beyond at the Emeryville Home Depot. look for Sansone and Aikem. They are true professionals that will really help you and make you feel like you want to shop at this store. very helpful and knowledgable.

Rashad and Dre. I just did the sweepstake survey and wrote an essay about how they need to get promoted because of there service. make sure you read it and tell them what I said

Robert the paint guy is super helpful. I appreciated his attention.

Tee was very helpful with finding the perfect plant pot for my overgrown monstera! Very knowledgeable and professional!

It's the Home Depot. Reasonably well stocked. Minimal staff - you'll likely get a better answer from another shopper. Always long checkout lines as most of the automated checkouts are closed and only 1 or 2 regular registers are open.

This place has friendly helpful workers. It has improved a lot since the aughts. I feel that they have deep ties with the community of West Oakland!

Great Team Members, people helped us in the store and outside the store. Hasan is fantastic.

Jamie in the Returns dept was very, very efficient. She was engaging and knew exactly what items I was returning. I loved her attitude and friendliness. She was super helpful. She moved the big shopping truck out of the way so others could move freely in the return area. I will ask for her assistance again.

Great customer service by both the cashiers at self serve on 07/09/23 at 3:10pm. They were friendly helpful and knowledgeable. Carl P helped me out to my car and helped me load the items in to the car

The Cashier doesnot know what she is doing. Also the CustomerService people were very very Rude I felt they were discriminating fot the eay I was dressed.

Hakeem was fantastic!! He was super helpful, extremely nice and professional. He wasted no time helping me and my mother. He made sure we received speedy service.

Gardening help I received from Frank and Dee was above and beyond. I am very pleased w my purchase, could not be happier. I will be back for more gardening needs all summer long. I hope to see them there to at least say hello

The shelves are usually accurately marked, and stocked. The lumber department is much better organized and signage is usually good, compared to some other local HDs. Folks who work here seem professional and have been helpful.

Whenever Carl P cuts my keys they always work. I truly truly appreciate it when I when he helps me because I'm very confident that I don't have to come back.