Filter Reviews By:Rating, Profile, Gender, Age (599)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 599 reviews
Jun 22, 2021
I really appreciate the service Mary provides in the customer service area. She is calm, polite, ...
I really appreciate the service Mary provides in the customer service area. She is calm, polite, professional and efficient. It's a pleasure to be assisted by her.
by
Verified Purchase
Recommended
Jun 17, 2021
Joyce was great! She made my returns quick and easy.
Joyce was great! She made my returns quick and easy.
by
Verified Purchase
Recommended
1 found this review helpful
Jun 17, 2021
Friendly and ready to help staff
Friendly and ready to help staff
by
Verified Purchase
Recommended
Jun 5, 2021
The paint section guys Robert and Patrick are so upbeat and original. They really helped me nail ...
The paint section guys Robert and Patrick are so upbeat and original. They really helped me nail down what color and finish I needed and got me outta the store and back to painting in a flash. Sometimes at other HD I have waited up to 30 minutes for a paint person to help me out. This location has the paint area staffed most of the time and the employees are great about filling orders quickly without mistakes. I’ll be back!
by
Verified Purchase
Recommended
May 29, 2021
Torrence (manager), Hakeem and Debbie are the best! It is a pleasure to shop at the store because...
Torrence (manager), Hakeem and Debbie are the best! It is a pleasure to shop at the store because of their work ethic, pleasant disposition and commitment to customer satisfaction at all times!
by
Verified Purchase
Recommended
May 29, 2021
I am a single 61 year old woman who commutes via bicycle. I bike to get items at Home Depot for m...
I am a single 61 year old woman who commutes via bicycle. I bike to get items at Home Depot for my sailboat and I have learned so much by just visiting and browsing. I learned about sand paper, sanding tools like scrapers, wood cleaners and brighteners, drill attachments, power sanders, paint, painting supplies like tape, acetone and so much more.
I am comfortable shopping alone at this store and my increasing confidence builds my self esteem; and the staff is so friendly and helpful. I do need help finding things as the store seems so vast but with enormous numbers of products. Even the cafe out front is friendly with fantastic Louisiana hot links fully loaded.
by
Verified Purchase
Recommended
May 27, 2021
Camille an associate at the store was very helpful...she went above and beyond the call of duty t...
Camille an associate at the store was very helpful...she went above and beyond the call of duty to make sure I got the right things for my house...!
by
Verified Purchase
Recommended
May 22, 2021
First rate service and hardware supplies.
First rate service and hardware supplies.
by
Verified Purchase
Recommended
May 16, 2021
The employees suck!!!!!!
The employees suck!!!!!!
by
Verified Purchase
May 5, 2021
Outstanding! Please do not release my name to another retailer or anyone, thank you.
Outstanding! Please do not release my name to another retailer or anyone, thank you.
by
Verified Purchase
Recommended
May 1, 2021
Rhonesha at emery bills store was very helpful.
Rhonesha at emery bills store was very helpful.
by
Verified Purchase
Recommended
Apr 26, 2021
This store has everything you need. Every time I go there I find what I need. Some times they get...
This store has everything you need. Every time I go there I find what I need. Some times they get very busy to help customers
but we understand. A very quiet and fun place to shop for house hold things and to just enjoy finding new things to use. I would say they are THE best place to shop.
by
Verified Purchase
Recommended
Apr 23, 2021
One of the best HD in the Bay Area
One of the best HD in the Bay Area
by
Verified Purchase
Recommended
Apr 20, 2021
Simply a good experience from beginning to end from Devan in the parking lot to customer service ...
Simply a good experience from beginning to end from Devan in the parking lot to customer service to the young man who politely asked a manager (Juanita) if she would assist me.
Juanita was prompt, polite and professional.
And as I was leaving parking lot Devan was working as hard as he was when I arrived.
And remained very polite.
It was a very good experience and I appreciate it. Attitude, promptness, being treated with respect. It matters it always has and always will
Thank you!
by
Verified Purchase
Recommended
Apr 4, 2021
Employees are extremely rude. I purposefully try to order online for pickup to avoid interaction ...
Employees are extremely rude. I purposefully try to order online for pickup to avoid interaction with anyone.
by
Verified Purchase
Mar 26, 2021
PLEASE ACKNOWLEDGE MS. BRU ARMSTRONG, FOR HER PROSESSIONAL PERSONALITY, HER PROFESSIONAL KNOWLEDG...
PLEASE ACKNOWLEDGE MS. BRU ARMSTRONG, FOR HER PROSESSIONAL PERSONALITY, HER PROFESSIONAL KNOWLEDGE OF HER DEPT. AND HER PLEASANT AND FRIENDLY ATTITUDE!
I SUGGEST MS. ARMSTRONG BE PROMOTED, TO A POSITION THAT SHE COULD SUPERVISE AND TEACH HER YOUNGER FEMALE COWORKERS IN HER DEPT., THE SAME PROFESSIONAL CUSTOMER SERVICE DEMEANOR, AND PROFESSIONAL ATTITUDE! THIS WILL BENEFIT HOME DEPOT! AND HOME DEPOT'S, CUSTOMER'S EXPERIENCE!
by
Verified Purchase
Recommended
Mar 19, 2021
small parking lot with a lot of traffic in and out. not clean and also several areas are under co...
small parking lot with a lot of traffic in and out. not clean and also several areas are under construction in the store.
by
Verified Purchase
Mar 11, 2021
Outstanding Professional Customer Service and GREAT ATTITUDE by Associate Cashier Dani...Truly M...
Outstanding Professional Customer Service and GREAT ATTITUDE by Associate Cashier Dani...Truly Made My DAY!
by
Verified Purchase
Recommended
Mar 1, 2021
Very clean store with helpful employees!
Very clean store with helpful employees!
by
Verified Purchase
Recommended
Feb 16, 2021
Mickey and Jeanette are very friendly, patient and knowledgeable if you are looking to purchase c...
Mickey and Jeanette are very friendly, patient and knowledgeable if you are looking to purchase custom blinds.
by
Verified Purchase
Recommended
Feb 9, 2021
An employee of the store refuses to abide by COVID-19 protocols. She was walking around with her ...
An employee of the store refuses to abide by COVID-19 protocols. She was walking around with her mask fully off and eating. If her mask wasn't completely off, she had it pulled down below her nose. I mentioned to her that her mask was on wrong and she glared at me and walked away. It's worth noting this is the SECOND time I've encountered this employee not abiding by COVID protocols.
by
Verified Purchase
Jan 27, 2021
Thank You Joshua for outstanding customer service, You are a true asset to THD Emeryville, becaus...
Thank You Joshua for outstanding customer service,
You are a true asset to THD Emeryville, because of you I will reconsider Emeryville as my Home Depot once again.
by
Verified Purchase
Recommended
Jan 23, 2021
Usually when you go to a big store especially construction it is sometimes difficult to find some...
Usually when you go to a big store especially construction it is sometimes difficult to find someone to help you Sebastian who works in customer service actually help me find an item on the totally opposite side of the store he was patient and very kind
by
Verified Purchase
Recommended
Jan 19, 2021
Other than the store off High Street in Oakland, this is the worst Home Depot in the area. The s...
Other than the store off High Street in Oakland, this is the worst Home Depot in the area. The store is a mess. Inventory is consistently out of stock even when it shows in stock on line. Items are frequently located in the wrong place. Go to San Leandro or El Cerrito instead.
by
Verified Purchase
1 found this review helpful
Dec 27, 2020
We appreciate friendly employee Imann coming to help us scan our items when we were at the self-c...
We appreciate friendly employee Imann coming to help us scan our items when we were at the self-checkout register figuring out what buttons to press. This day was December 23, 2020.
by
Verified Purchase
Recommended
Dec 9, 2020
Mr. Joe G in hardware was quite helpful in helping me figure out how to make my screw fit into a ...
Mr. Joe G in hardware was quite helpful in helping me figure out how to make my screw fit into a hole which I accidentally drilled to be too wide. His advice was easy to follow for a novice like me and helped me to mount my TV securely without having to drill another hole. To put it simply, I was able to get the help I needed (and more) and all my supplies were in stock. Not to mention, the store was clean and the associates were friendly and helpful.
by
Verified Purchase
Recommended
Dec 1, 2020
I had the best experience with my customer service clerk Debbie. She went out of her way to make ...
I had the best experience with my customer service clerk Debbie. She went out of her way to make sure I left a satisfied customer. Home Depot should be honored to have her as an employee.
5 stars for excellent customer service.
by
Verified Purchase
Recommended
Nov 14, 2020
My experience today shopping amid the hustle and bustle of the store was invigorating and wonderf...
My experience today shopping amid the hustle and bustle of the store was invigorating and wonderful. The staff was helpful, safety conscious, and went above and beyond with their assistance than any of my prior shopping experiences at the many Home Depots of the SF Bay Area. The entire staff is clearly committed to courteous, pleasant, customer support and service. My experience was exemplary, a great example of a flawless team effort. Thanks for the experience.
by
Verified Purchase
Recommended
Nov 9, 2020
I've gone to home depot many times and usually NEVER find what want, no matter which store it is....
I've gone to home depot many times and usually NEVER find what want, no matter which store it is. Your variety is very limited compared to a "real" hardware store, which, unfortunately due to your pricing practices, have put most out of business.
by
Verified Purchase
Oct 19, 2020
There's an employee name Judy in Gardening who is so knowledgeable. I search her out for her kno...
There's an employee name Judy in Gardening who is so knowledgeable. I search her out for her knowledge and patience. She's always willing to help although she's always busy.