#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(859)372-2488
Tool & Truck Rental(859)372-2482
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
99 Spiral Blvd
Florence, KY 41042
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 699 reviews
92%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (699)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 699 reviews
Store is squared away.
Each time I am here, the Florence store has exactly what I need. I am always quickly in and out, and it is never hard to find someone for assistance.
by
    • Recommended
    Great Hardware Store
    We shop Florence Home Depot frequently, but depending on where our project is, we can count other HD stores' setup to quickly find what we need. We are grateful that it is well stocked and kept clean to access supplies and materials quickly making our shopping quick in and quick out.
    by
      • Recommended
      Easy to shop
      The store was very busy and the employees made my experience quick and thorough.
      by
        • Recommended
        Great customer service
        Bought a refrigerator and stove and 15 minutes was delivered great. Haven’t had this kind of customer service in years so I went back bought two different doors, and the customer service. There was just as good as it was in the appliances.
        by
          • Recommended
          Aisle review
          Aisles in the back are always cluttered with stock no matter what time of the day
          by
            well stocked
            I went to buy a shop vac and I had lots to choose from. Prices were clearly marked.
            by
              • Recommended
              A nightmare
              I prefer not to say anything negative, so I have nothing else to say except manuals for the washer and dryer after all the nightmares.
              by
                Pro Desk was phenomenal.
                I am beginning a sizable project, and an employee named Erin at the Pro Desk helped me a tremendous amount. She was very knowledgeable and accommodating to our needs. Also, an assistant manager Katie was quite helpful. This was a great experience.
                by
                  • Recommended
                  Kris was amazing!
                  Assistant manager, Kris, went above, and beyond, making sure our customer experience was great!
                  by
                    • Recommended
                    My Impression
                    Fine staff, fine service, and best prices
                    by
                      • Recommended
                      Friendly and Helpful
                      Katie and Melanie were both very friendly and helpful when I needed to return something. I really appreciated their help in a friendly and kind way.
                      by
                        • Recommended
                        Dewalt saw
                        Works great! Micheal-Hardware was very sweet and helpful with many customers during my shopping trip He helped my partner and I, a couple times we even went back to look for him to help us again
                        by
                          • Recommended
                          you dont want my review
                          I would never have home depot install anything and may never buy anther thing from them
                          by
                            new hot water heater
                            We got pricing from local plumbing companies, and Home Depot had the best hot water heater with the best price and longest warranty. With installation, which was prompt and professional, it was a couple hundred dollars less than the local companies.
                            by
                              • Recommended
                              My regular store
                              Home Depot is my go-to store for anything home improvement! Friendly staff, great selection, and good deals. They also regularly have a wide selection of plants, which I appreciate.
                              by
                                • Recommended
                                Employees
                                Over all the staff is very nice,when needed. We’ll appreciated !!! Thank You
                                by
                                  • Recommended
                                  Always have a good experience at Florence Home Depot. Mike in hardware is quite knowledgeable, courteous and helpful.
                                  We are moving and needed several new locks and doorknobs. Mike in hardware was very helpful in explaining the function of the locks and actually rekeyed some locks to match in just about five minutes. I was very impressed.
                                  by
                                    • Recommended
                                    Employees and product
                                    I bought the traffic master flooring and it is awesome. The employees were very helpful and cared about my experience at their store!!!
                                    by
                                      • Recommended
                                      Excellent employee
                                      Cierra waited on my wife and I, as we have been shopping around for all new kitchen appliances. She is very professional and very knowledgeable of all the brand you carry. We purchased new LG appliances and could Not have had a better person to have helped us. Cierra is a huge asset to Home Depot.
                                      by
                                        • Recommended
                                        Great overall shopping experience
                                        We were looking for window blinds & Home Depot had everything we needed. Stella was our cashier. She was very friendly & helpful. Checking out took a little longer due to a glitch on the register but that was fine. She made us feel comfortable. Great customer service skills.
                                        by
                                          • Recommended
                                          Great features
                                          Warren was very helpful at self check out & He thanked me for shopping at the Home Depot.
                                          by
                                            Great representive for Ryobi in your store to answer questions about outdoor equipment.
                                            I had a list of items to touch and review which I really wanted and needed to purchase. Best bang for the buck. The Ryobi rep was present to answer all my questions. So impressed not only did I purchase a weed eater, trimmer, blower, impact wrench, extra batteries, and glue gun, but I bought a trimmer for my mom as well. So good to go to the store and come out with everything and more that I needed.
                                            by
                                              • Recommended
                                              Excellent service
                                              Bought a new washing machine today at Home Depot in Florence, KY. Extremely good service and a great deal. Highly recommend.
                                              by
                                                • Recommended
                                                Great Pro Desk service
                                                I always have a GREAT experience at this store's pro desk. All the pro desk associates are always ready to help with special orders or in-store shopping. Very friendly as well. Awesome people!
                                                by
                                                  • Recommended
                                                  Excellent Store
                                                  Just Purchased a New Grill, Love it. . WEBER SPIRIT II E-310 LP BLACK
                                                  by
                                                    • Recommended
                                                    More models than other stores.
                                                    I am happy with home depot service always.
                                                    by
                                                      Great Service
                                                      Employees were very helpful and friendly
                                                      by
                                                        • Recommended
                                                        Friendly girls at front end.
                                                        I regular this store daily. The Staff at the front end is usually the only contact I have and they are always friendly.
                                                        by
                                                          • Recommended
                                                          no stock
                                                          went to one home depot and they didnt have what i wanted,they looked up item,said another store had 21,that store couldnt find any,went ahead and bought other items needed, no bar code had to go back and take picture of shelf so cachier could look it up,call first to make sure they have what you need and take picture of shelf price look for bar code
                                                          by
                                                            • Recommended
                                                            Excellent customer service
                                                            I shopped at this store last week and Michael in hardware was just excellent and very helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 699 reviews

                                                              Nearby Stores

                                                              Find Another Store

                                                              500 Clock Tower Way

                                                              Crescent Springs, KY 41017

                                                              4.88 mi

                                                              Tool & Truck Rental

                                                              (859)578-4518

                                                              Pro Service Desk

                                                              (859)578-4512

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              6300 Glenway Ave

                                                              Cincinnati, OH 45211

                                                              9.57 mi

                                                              Tool & Truck Rental

                                                              (513)389-4704

                                                              Pro Service Desk

                                                              (513)389-4700

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              415 Crossroads Blvd

                                                              Cold Spring, KY 41076

                                                              12.05 mi

                                                              Pro Service Desk

                                                              (859)572-4362

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm