#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)249-3102
Tool & Truck Rental(512)249-3108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
7900 N Fm 620
Austin, TX 78726
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Customer Store Reviews

  • 4.8 out of 264 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (264)
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Showing 1-30 of 264 reviews
Susan Hammond in Pro Department very prompt, efficient and helpful! A pleasure working with her.
Susan Hammond in Pro Department very prompt, efficient and helpful! A pleasure working with her.
by
  • Verified Purchase
  • Recommended
Isis Very helpful and friendly. Location had everything I needed.p
Isis Very helpful and friendly. Location had everything I needed.p
by
  • Verified Purchase
  • Recommended
Location well stocked. Staff very friendly and helpful
Location well stocked. Staff very friendly and helpful
by
  • Verified Purchase
  • Recommended
Everyone very friendly and helpful!
Everyone very friendly and helpful!
by
  • Verified Purchase
  • Recommended
Susan, Nate and Aaron are always very helpful and friendly. Always go above and beyond. Excelle...
Susan, Nate and Aaron are always very helpful and friendly. Always go above and beyond. Excellent customer dedication!
by
  • Verified Purchase
  • Recommended
Nate and Susan are outstanding. Always go above and beyond! I appreciate their dedication to th...
Nate and Susan are outstanding. Always go above and beyond! I appreciate their dedication to the customers!
by
  • Verified Purchase
  • Recommended
The associate was very helpful .Vincent was our cashier he was very helpful and his co worker too.
The associate was very helpful .Vincent was our cashier he was very helpful and his co worker too.
by
  • Verified Purchase
  • Recommended
This store has a lack of effort problem. Employees cant be bothered to walk to an aisle to check...
This store has a lack of effort problem. Employees cant be bothered to walk to an aisle to check a price, and managers cant be bothered to show up when requested. Also, they have to be told not to touch customers. That is crazy
by
  • Verified Purchase
Parking lot always clear of shopping carts with few exceptions. Carts in the store always availab...
Parking lot always clear of shopping carts with few exceptions. Carts in the store always available so no need to search. Friendly staff and no unexpected delays in checking out. Floor always clean and merchandise neat and clean. Cashiers always friendly. 3rd party marketing people never too pushy. No complaints. Always a nice retail experience.
by
  • Verified Purchase
  • Recommended
Susan and Nate in Pro Department very knowledgeable and helpful. Always a pleasure working with ...
Susan and Nate in Pro Department very knowledgeable and helpful. Always a pleasure working with them!
by
  • Verified Purchase
  • Recommended
Great customer service. Well stocked. Store very clean.
Great customer service. Well stocked. Store very clean.
by
  • Verified Purchase
  • Recommended
Jacque in appliances did a great job of helping me select the right replacement LG dryer to match...
Jacque in appliances did a great job of helping me select the right replacement LG dryer to match the current washer/dryer set up I have. She made it easy and enjoyable. Thank you.
by
  • Verified Purchase
  • Recommended
Happy peeps and very eager to help all the time. Love going to Home Depot in Four Points.
Happy peeps and very eager to help all the time. Love going to Home Depot in Four Points.
by
  • Verified Purchase
  • Recommended
Kim and George in the blind department and Neil in appliances are great! Very helpful, patient, t...
Kim and George in the blind department and Neil in appliances are great! Very helpful, patient, thorough, and kind!
by
  • Verified Purchase
  • Recommended
One of the rare times someone from the store offered to load up heavy bags to my truck. Usually d...
One of the rare times someone from the store offered to load up heavy bags to my truck. Usually doing it myself. Adam and Chris, store employees, were most helpful !
by
  • Verified Purchase
  • Recommended
Checkout is always very fast with little to no wait times. All the associates offer to help and ...
Checkout is always very fast with little to no wait times. All the associates offer to help and assist.
by
  • Verified Purchase
  • Recommended
I always shop in this store because it is convenient for me. Everyone always so nice and helpful ...
I always shop in this store because it is convenient for me. Everyone always so nice and helpful - ready to stop what they are doing and help me or direct me. The store has a friendly feeling to it!
by
  • Verified Purchase
  • Recommended
Thank You Ukuah Home Depot Store employees Jirdan, Alicia, and Amanda for all your help. Regards,...
Thank You Ukuah Home Depot Store employees Jirdan, Alicia, and Amanda for all your help. Regards, Lance Pazzaglia
by
  • Verified Purchase
  • Recommended
Extremely friendly staff. Adam in Gardening was very busy but found time to help me with my proje...
Extremely friendly staff. Adam in Gardening was very busy but found time to help me with my project.
by
  • Verified Purchase
  • Recommended
I worked with Jake and Cora in the plant department. Both of these employees were pleasant, frie...
I worked with Jake and Cora in the plant department. Both of these employees were pleasant, friendly and helpful. I went home with a car full of flowers and got exactly what I wanted. I am very pleased and will shop at their store more often because of the top notch service.
by
  • Verified Purchase
  • Recommended
This store has been so helpful in the maintenance of my large home. I love the sense of accompl...
This store has been so helpful in the maintenance of my large home. I love the sense of accomplishment I get, when I finish something that improves my home. Being that I’m just an “average Joe”, and not a home expert (but a home owner), Home Depot lets me get everything my home needs, and the customer service at MY location, is especially amazing. I love this company so much!! Never once have I gone into my location and not received the help I needed.
by
  • Verified Purchase
  • Recommended
Every time I go to this store, I am always greeted by friendly associates and staff members. If I...
Every time I go to this store, I am always greeted by friendly associates and staff members. If I am helped with a new associate, there is always a seasoned employee nearby to pitch in more details on the product(s) that I need and answer the questions that I have. This store has top-notched employees, even fairing better than some of their own area Home Depot stores. I feel that I am never 2nd guessed on the projects that I endeavor as a teacher and an area resident for more than 30 years along the 620 corridor. Even if the employees aren't genuinely intrigued by the projects that I do, you would never be able to tell because they are helping me along each and every step in order to make sure that I have the right materials and tools to get my project completed.
by
  • Verified Purchase
  • Recommended
Great well stocked store with great employees
Great well stocked store with great employees
by
  • Verified Purchase
  • Recommended
Pro Dept is outstanding, always friendly, knowledgeable and helpful with my requirements.
Pro Dept is outstanding, always friendly, knowledgeable and helpful with my requirements.
by
  • Verified Purchase
  • Recommended
Excellent experience working with the Pro depatrment
Excellent experience working with the Pro depatrment
by
  • Verified Purchase
  • Recommended
The associates at this location provided me with exemplary customer service. They were friendly, ...
The associates at this location provided me with exemplary customer service. They were friendly, polite and eager to help me.
by
  • Verified Purchase
  • Recommended
Returns are very quick and simple, no hassels!
Returns are very quick and simple, no hassels!
by
  • Verified Purchase
  • Recommended
Excellent help and friendly service
Excellent help and friendly service
by
  • Verified Purchase
  • Recommended
Very friendly and helpful staff.
Very friendly and helpful staff.
by
  • Verified Purchase
  • Recommended
Excellent experience returning material in Return department. Staff very friendly and helpful.
Excellent experience returning material in Return department. Staff very friendly and helpful.
by
  • Verified Purchase
  • Recommended
Showing 1-30 of 264 reviews

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