Reviews for Ft Oglethorpe #1769

I gave 4 stars because lack of employees at the store especially at service desk ! THE LADY AT SERVICE DESK TRIED TO GIVE ME SERVICE BUT WITH PHONE RINGING AND TRYING TO HELP ME AND EMPLOYEES WALKING UP TO ASK ? WAS FEELING ANXIETY JUST FOR HER !!!!!

Just a little background info: I normally shop at Lowe’s because they seem to have a larger selection of products and lower prices. Their customer service is pretty lousy though. I haven’t shopped at Home Depot since the “pandemic” happened and rarely before that. I believe that may change however. I went there the other day to rent or purchase a garden tiller and I was blown away at how friendly the customer service was! Their customer service beats ANY store I’ve gone to. PERIOD! They went above and beyond to help me with my purchase. From the moment I entered the store, someone was there to greet me and offer assistance. I first went to the tool rental department to check on renting a tiller. The man there was very helpful and gave me info about what they had available and shared some knowledge about tillers in general. He then suggested that maybe I consider buying a tiller instead of renting if I intend to have a garden every year, which I do. So he offered to hold the tiller for me while I go and look at the tillers for sale and compare. I decide it is worth it to purchase the tiller instead of renting so I went to the Customer Service desk to ask about warranty availability. The man at the Customer Service desk looked the product up online, gave me the info about it, walked outside to locate the tiller, helped with the purchase including the warranty, printed off the user manual, went and got gas and oil for it, checked it to make sure it would run, and loaded it onto my truck! AND he was nice and friendly! You think I would have gotten the same level of customer service at Lowe’s? Not remotely! From now on, I will check with Home Depot first to see if they have the product I am looking for instead of automatically heading to Lowe’s. Excellent customer service these days is rare and it’s greatly appreciated when I encounter it.

The store welcoming emplyees and atmosphere. Highly trained emplyees.

There store people are great but the delivery people don’t keep their delivery schedule and cause hardships because they change the delivery date at the last minute.

My husband and I were very pleased with store, customer service, and cleanliness

Special recognition to Adan, Alisha and Michaelene in the returns dept. Their professionalism in handling my return was great. Thank you for your support of Ryobi products

Thank you cashier Courtney, for your help!

Store was clean. Found the items I needed and went to checkout. They were very helpful with helping me load my cart and then into my truck.

This is a very nice store and the associates are friendly and helpful.

The 2 Home Depots I tried to get my canopy from did all they could to find out wait is going on, but thw ware house/dealer wouldn't answer their phone.

Very knowledgeable about their products very helpful! In and out of store as a woman in 10 minutes with all I needed for my husband of one hand had to have to fix our leak.

Store is clean and organized but what's most important is their friendly helpful staff.

........store was Store was cluttered.

Always clean and the employees are friendly and helpful.

Horrible experience!! Wish I could give 0 stars. Vincent was very helpful and professional although the manager named Nathan could care less about Home Depot customers. I bought 2 boxes of garage floor epoxy on the same day to paint my basement floor, after drying the 2 boxes were totally different colors which of course is not acceptable. I stopped by Home Depot with hopes they would give me 2 more boxes so I could re-paint the entire floor and was told it was not a Home Depot problem, I need to call rust oleum. I will never do business with Home Depot again, Customer lost for life over a $220 project.

WE HAVE MANY OTHER PROJECTS TO COM PLETE AT OUR HOME, SOME WE CAN AFFORD SOME NOT, OF COURSE WIINNING THE SWEEPSTAKES WOULD HELP ALOT.. BUT IN TIME WE WILL LOOK TO HOME DEPOT FOR ALOT OF OUR NEEDS. THANK YOU AGAIN!

Extremely clean, plenty of helpful friendly staff, and fastest check out I've had in years.

Friendly people. Manju O’Rourke was so helpful.

The best customer service for a home improvement store!!!

We absolutely love the Fort Oglethorpe Ga Home Depot! I spend quite a bit of time in there thru the week, getting everything I need for my honey do jobs! Always the best price and selection, with a very friendly staff!

We shopped for appliances. The dishwasher we saw online was not in stock. We went with a similar style but different brand. The salesperson ensured that we received all available discounts.

the staff is always friendly but the way you enter and exit and back to the car is something that may need some rethinking and i cant believe they didn't figure that out before it was built. the owners must have built it for them in mind and not the customers or their time in consideration.

The people at the FT OGLETHORPE Store #1769 were wonderful during my last visit. I highly recommend shopping there. The items I needed were well stocked and they had a variety of choices, all in stock. With the help of one of the team members, I found what I needed and that person really knew what she was telling me. It really was a pleasant experience.

I HAD AN EXCEPTIONAL EXPERIENCE AT THIS STORE AS AN EMPLOYEE WENT OUT OF HIS WAY TO HELP ME AND FOLLOWED THROUGH TO MAKE SURE I FOUND WHAT I WAS LOOKING FOR.

See earlier comment.

Employees are very helpful and knowledgable. V.A. Hernandez in the appliance dept is awesome. She went out of her way to make sure we received everything we asked for.

THE ASSOCIATE IN FLOORING WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE PRODUCT

This store always has what I need to get stuff done. Very clean, organized and easy to find things. Employees are always friendly and close by for help if needed.

All personnel from cashier to floor manager to material loading crew were extremely helpful

Everyone I know enjoys shopping at Home Depot in Ft. O. It is always clean and organized, plus the associates are friendly and pretty knowledgeable about the store as a hole - not just the department in which they work