Reviews for Georgetown #6538

Donna went above and beyond the call of duty to provide excellent customer service in the face of numerous technology-related obstacles. She persisted and succeeded in resolving several issues and as a result, I left the store highly satisfied with my purchase.

Plenty of employees, a fast check out system, and it seems to have nearly full shelves.

go to Bruce to help you! he is the best!

Excellent sales help from Rob Wilson. Many very good choices for outdoor buildings.

Because of a suggestion by David in the plumbing department, I purchased a little item that had I not purchased, I would’ve had to go back to the store to buy it. Therefore, he saved me a trip and a lot of time.

Donna Day was very friendly and helpful!

Donna Day worked at the return counter and was very nice and helpful. I enjoyed her enthusiasm and joyful nature. She made my visit seamless and pleasant.

I went to find me a washer machine and Nic S. assisted me and he was great. I was greeted by just about every employee in the store though with a smile too. Great store to shop at.

We had several appliances go out within the span of one month and it was Home Depot and Brenda King to the rescue. Brenda helped us with our appliance selections and Home Depot had a great delivery and installation crew. Quality experience from start to finish!

All staff at this location are amazing and friendly. Thank you!

The closer to home the better the management, they need more autonomy to fix obvious problems

Great customer service at this store. Always friendly, quick to engage and offer help

Ordered some stuff, not even his department and he went above and beyond

Check your receipts! After repeatable request to ensure my return empty water bottles were considered, my check out person charged me the “non-return” rate. I had to revisit the store and wait 15 minutes to get this reversed.

You have a good store that is well organized which helps an amateur shopper like me find what I need;plus your employees have been a big help assisting me.

Although I had questions regarding lighting, the supervisor in the painting department (Mario S) was extremely knowledgeable and offered some invaluable help. I was extremely grateful.

Erica helped check us out was beyond friendly and super helpful! It was such a pleasant experience!

There is a specific employee at the Home Depot in Georgetown that went above and beyond to help me find multiple items. Her name is Emily C. I still have a smile on my face because of her kindness and professionalism. She needs to be moved up to a higher position. Thanks Emily!

I get into many HDs all over the Austin Area and this Georgetown HD stands head and shoulder above all the rest. So many employees go above and beyond to be helpful, and friendly. Its always a pleasant experience at this Home Depot.

I had wonderful customer service from John, a cashier at Home Depot. I was having a tough day and he did all the right things to bring back my smile! Thanks John. I won’t forget you!

This is the BEST Home Depot ever! Everyone is always so friendly and helpful. One time in particular, the manager and staff went out of their way to assist. I went to this location a half hour before closing to pick up a bunch of heavy stones for our tree ring. Not only was the night manager, Ben, extremely helpful, but he and several staff members, including Joey, Nic, John, Jan, Shawn, and Ronnell, all mobilized to help move the stones. Despite the fact that it was the end of their day, everyone was in good spirits and happy to help. I have been to many Home Depot locations, and never have I encountered such great customer service!

I am so thankful for the employees, they helped us with paint that was out of stock by upgrading us at no extra charge and helped when our store credit was not working.

I love this Home Depot store. I am a diy person and am in this store at least 3 times a week. Some of the staff even recognize me and go out of the way to help me. I am female and over 70 and am treated with a lot of respect. I find that that there are staff who have a lot of helpful knowledge as they have worked there for many years.

Bought several items and the prices were great

I found the cutest patio set on sale I can't wait to set it up!

i have been to this store over 50 times in the last three years since i purchased my home and always found what i needed and the employees are super helpful

I have a mobility handicap , and Obed, Home Depot employee, helped me from search to loading merchandise

Ms B was amazing she defused the ugliness that Gigna did

If you enjoy filthy restrooms this is your place. Like to live on the edge in a parking lot that has terrible or non existent lighting for safety? This is your place. Want to be forced to only have self checkout and be in a massive bottleneck trying to pay for your items. Enjoy moving large boards or bulky items in a tight space. This is your place. Never fear though. It’s all controlled by the corporate office. Give employees and management the feedback and they encourage you to fill out the survey or call the corporate office. Will see if they bother to contact me based on my survey and this review.

Ceasar in Millwork Area was fantastic. He was patient and detailed with me about the color and door choice for my new home.